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    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
    • did you submit your directions
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Monument have said no again


sammyw84
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hi all after some more advice from you lovely people i contacted monument who have now written to me saying they wont be paying out as they do not sell a 'PPI' they have a break plan,

 

so where do i go from here?? any suggestions?

 

thank you x

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hi all

 

im soo glad i was pointed in this direction, i hope you maybe able to help or advise me,

 

i have a now closed credit card with monument (they decided to close it when the recession came) i still owe £300 on the card i did have there ;break plan' and i wrote to them last year asking for my ppi and was told it was not ppi so i left it untill earlier this year i got hold of the questionaire to send them and i have just received a 'final' reply saying they will not be paying anything as it was a 'break plan' not ppi and i was fully aware as i excepted it via application form or telephone convo but that transcript was not available due to how long ago it was,

 

now what shall i do??

 

i dont want to give up, if they just cleared the £300 on the card i would be very happy as i dont know exactly how much they would owe me, have most my statements from over the years but not all

 

oh i should say i did address it to carole o'neill

 

thanks in advance guys xx

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Hi sammy

 

I didn't mean for you to post on the other thread...it was just to let you know that monument can cough.

 

I've moved your post back to your own thread.

 

Don't you fond it odd that they say you agreed to it on the phone but a transcript/record of that call doesn't exist?

 

Ask them to provide the evidence of that call and say that fos will be interested in this which will cost them an £850 case fee to boot.

 

If you haven't got all of your statements, SAR them and then you should be able to work out what you are due back.

 

Thread tidied as well

 

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Blimey they were saying the same crap back in 1997!!

 

it IS PPI and they do cough up!!

 

got them twice now on this stupid 'dodge' they try and pull.

 

GO GET 'EM!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yes!

 

sar them.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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