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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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itiC....Read about some of Citis legendary stunts and shockers.


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You should do as we are all doing.Take the bull by the horns and push ahead with the claim.

These people have no respect for whats right and whats wrong and even in the face of defeat still show contempt.

Their ducking and diving and all their attempts to evade their responsibilities will live to haunt them in the English courts.

If the dca is in breach of your request go down to your local trading standards and complain.

They are allowed the 12 days followed bt the remainder which would take until the 30th day.

The issuing of 2 defaults is by itself sheer incompetance...a default has to be re registered in the new owner of the debts name.

I would certainly contact the cras concerned and inform them.

Presumably the dca is Hillesenden ?

You should send them an s10 and make them aware they should refrain from further recovery measures as the account is in dispute.

If they try and say you have been in agreement and have asknowledged then tell them at that point you were unaware of unlawfull penalty charges but certainly are now.

Out the gloves on.

Hillesenden are just as guilty and should shoulder much of the flack especially since they are now aware of litigation yet still want money

 

Makes my blood boil:x

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thank you Martin & Stephen. Thank you for your advice. I detect a little passion here!

 

I put a few questions at the end of my post I wonder if you have any thoughts on what I should do as I need to reply to all this. Any help is appreciated.

Legal & Trade - Capital Bank CCA 4th May - 16th May due

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Thank you Martin & Stephen. Thank you for your advice. I detect a little passion here!

 

I put a few questions at the end of my post I wonder if you have any thoughts on what I should do as I need to reply to all this. Any help is appreciated.

 

All these points already been addressed elsewhere.......Its Citi who took your money and Citi who should pay.

Forget the dca for the moment (in that i mean getting money back from them )

Your claim is with Citi.......

No doubt there will be more replies here.......you think theres passion ?

you are damn right there is....if I werent a mod I think I would be using different words here....which no doubt would be edited !!

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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All these points already been addressed elsewhere.......Its Citi who took your money and Citi who should pay.

Forget the dca for the moment (in that i mean getting money back from them )

Your claim is with Citi.......

No doubt there will be more replies here.......you think theres passion ?

you are damn right there is....if I werent a mod I think I would be using different words here....which no doubt would be edited !!

 

Use them Martin - then edit yourself before posting!!

 

Your contract is with citi - if they choose to send money to a 3rd party that is for them to reconcile they still owe you what you are claiming.

 

Yes we are very passionate - and by the time you get your money back you will be too.

 

Send your LBA - ignore the tripe they put on headed notepaper -unless you can find any salient points that are worthy of your time.

Consumer Health Forums - where you can discuss any health or relationship matters.

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Use them Martin - then edit yourself before posting!!

 

 

Ha Ha........tempting as it is I have to show restraint as well as example !!

 

 

But I am sure you know my drift !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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As most of are aware there is impending lit that will serve as important steps in our battle with Citi.....I have been getting pms from new Citi claimants who are naturally hot and bothered about our words on our respective Citi threads in that forum.(That we cannot reveal the finer details of our plans )

Its part of my job to look after these newbies and address their questions and at the moment it is quite difficult apart from to say that matters are in hand,and hopefully they will get the benefit from what will occur in the next couple of weeks.

I would just ask that the more seasoned Citi claimants here keep an eye out for these newbies and just re- assure them.As far as you are able in the knowledge that there are things that must still ne kept off limits.

I am looking out for them too but as you will know cant be everywhere at once.

I am as passionate as all of you especially so as I am myself a Citi claimant.

We have done well to stick together on this and I would go so far as to say collectively the demonstration of that passion can not be seen in any other bank group......lets keep that momentum I am proud to be with you.here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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hi gizmo111 just to let you know your inbox is full, i've sent one e-mail to you, but made error on details, tried to send another corrected, but as i said it comes up with inbox full

 

cheers

sharman24

 

hi sharman - i have now replied

Consumer Health Forums - where you can discuss any health or relationship matters.

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Citi case transferred to the Mercantile court.

 

http://www.consumeractiongroup.co.uk/forum/mercantile-court-cases-stays/42135-cg-citi-mercantile-court.html

 

This could be the opportunity you've all been waiting for. Marcopolo could do with some support but please refrain from posting personal or libellous remarks against citi or their workers which could prejudice his case. Its important for all you that this one goes well.

 

Cheers

 

Zoot

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Well I am not going to speculate.....or try to argue any foregone conclusions except to say that the banks have been down this road before and not shown any enthusiasm at this prospect......in fact Barclays moved as fast as a formula 1 car when they were facing this opportunity.

This will be very interesting indeed.

No doubt the legal time will have their hands full both with impending cases now that are already devouring all their imagination,and now this.

I am not a betting man......but if I was..........

 

:rolleyes:

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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its all gone very quite, is this the calm before the storm??

 

Not really just think we are all awaiting info from the court - I have a stay until 17th Nov so just waiting for that to be lifted for h3earing date to be allocated.

Consumer Health Forums - where you can discuss any health or relationship matters.

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