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New Mobile phone charging caps for roaming with effect from 1st.July 2012


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Here is an overview of new mobile phone roaming charge caps with effect from 1st.July 2012

 

The caps apply for travel within the EU although there will be notifications for non EU

 

 

Cost of mobile calls per minute will be fixed at 23p (currently 28p) and this will go down to 15p by summer 2014.

 

 

The maximum operators will be able to charge for recieving a call and sending a txt will be 7p.

 

 

The cost of using internet will be capped at 56p per MB falling to 16p in 2014.

 

 

Customers using mobiles outside the EU will remain unaffected by the caps,but operators will be obliged to send warning messages to users approaching £40 or 50 euro of charges.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

I went away to dubai called orange bought a bundle to use 30 mg a day plus 200 calls received. Came back to a bill of £1200 they had applied the eu bundle. Not my fault now they are trying to charge me £300. I still feel this is their mistake and I am being penalised. What can I do..should I complain go to ADR??

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A friend of mine has had the same experience.

He got a bill for 2k.

Raise a dispute with them.Dont leave it too long as their collections department are not slow in disconnections.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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