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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Safeloans


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last month i finished paying off safeloans, they took out an arrestment. damn thing cost me 368 when it was a 100loan. the loan was taken in 2010. the letter they sent me told me off this court case but i could stop this by getting in touch. several letter and phone calls, no joy as not one reply or answer to the phone calls. now the initial letter (and only) letter stated the case was against a Mr Kelly B******* which isnt me im Mr A B********. The case went to some 2bob debt collecting agency which sent me a letter about the arrestment, this letter had the wrong date of birth on it. Is there anything i can do or is it too late as ive paid them.

Odd how what few letters i recieved always gave me a final date which was 24hrs away from when i recieved it.

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last month i finished paying off safeloans, they took out an arrestment. damn thing cost me 368 when it was a 100loan. the loan was taken in 2010. the letter they sent me told me off this court case but i could stop this by getting in touch. several letter and phone calls, no joy as not one reply or answer to the phone calls. now the initial letter (and only) letter stated the case was against a Mr Kelly B******* which isnt me im Mr A B********. The case went to some 2bob debt collecting agency which sent me a letter about the arrestment, this letter had the wrong date of birth on it. Is there anything i can do or is it too late as ive paid them.

Odd how what few letters i recieved always gave me a final date which was 24hrs away from when i recieved it.

 

I think this is best asked in the sites legal forums. http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?170-Legal-Issues

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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We really need the full story of this, and you need to inform the court on Monday morning that this is incorrect and you need it to be set aside at least.

 

I would also inform Croydon Trading Standards that this company went to court and are chasing the wrong person for payment of the 'arrestment'.

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recently last month i had finished paying off an earnings arrestment to Safeloans. payment was 368 for a 100 loan taken out in 2010. now i recieved a letter from them telling me of there intentions, this letter stated that it was safeloans v Mr Kelly B... now im not that person im Mr A...B....

the response date on this letter for me to reply by was less than 24hrs from when i recieved the letter. i wrote several letters and tried phoning countless times with no luck. It seems they were not interested in opening line of communication. The matter went further and to a company called sterling park, i did recieve a letter but it was from edinburgh sheriff court, this letter had the wrong DOB and surname on it. Now i have been told that sterling park should have informed me of this matter, i recieved no communications from them. Without any further knowledge my earnings were being arrested. Is this right, can i do anything about this or is it too late as the payment has been made.

i have found safeloans and sterling park to be very unprofessional.

any help would be great, Thanks. Andrew.

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http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?170-Legal-Issues

 

Make a post there. Much more informed people on legal matters would be able to help you there.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thread moved to Dealing with debt in Scotland Forum.

 

Was this debt yours and the amount you paid correct ?

The 2bob debt collectors you mention are Sheriff Officers and Messenger at Arms.

Edited by maroondevo52
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