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    • No I have not. I will probably do that
    • Based on ECP's previous, what will definitely happen is this. They will send more idiotic letters. After they will send a Letter of Claim, and it is essential that your brother replies at this point to this to show them he would be big trouble in court. Next it is highly likely (but not certain) that they will crawl back under their stone and that will be the end of the matter. The slight worry is that if they do do court it will seem a likely story to a judge that your brother has no connection to the ticket, when it was him who appealed and replied to the Letter of Claim.  Indeed I think it would seem the lot of you were playing games with ECP and with the court by getting unconnected people involved and then later deny they were involved. So be aware there is that slight risk. You talked about "a mess" in your first post, and you weren't wrong. Someone hires a car and gets a ticket.  There is an appeal.  Who appeals, the hirer?  No, the hirer's mate's son.  Obvious! There is an approach for help to a consumer website.  By the hirer?  No, by the hirer's mate's son's brother! This is so damn silly and totally avoidable. Anyway, it seems the decision has been made for your brother to carry the can so whatever consequences will ensue will ensue. 
    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
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received council tax bill for £8000 from haringey council


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i payed a deposit to a mr brown of hackney of £300 for a bedsit in highgate in 2005, i then decided i didnt want to move there, i went to try and get the deposit back but was refused.

i left london two months later;

on monday i received a council tax bill for £5000 from haringey council i called them to explain , the customer service guy said they had received info from equifax that i had resided in haringey since 2005, he said i have to send proof to them where i have lived since then,

yesterday i received a bill for £8026.so it is escalating quite fast, i have e mailed equifax who havent replied.

i dont see why i should produce evidence for them where i have lived and my income,

i wondered if this is something that happens often and what legally i have to do

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Hi frey

 

Welcome to CAG

 

The guys will be happy to advise as soon as they are available.

 

Please let us know how your problem has been resolved, it could help fellow Caggers.

 

Thread has been moved to the correct forum.

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I do think it might be easier if you show evidence of where you had lived, it might not be fair but it would make sense. have you paid CT where you have lived since 2005? also it might be a good idea to check your credot records as someone could have been using your details since then?

If I have been of any help, please click on my star and let me know, thank you.

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The Council Tax Department makes decisions on the balance of probabilities if it doesn't have firm evidence. The onus will be on you to provide addresses or evidence of where you lived so that they can cross reference with outer councils to verify.

 

You also need to seek assurances that they will put your account on hold while this is resolved, they can and may well take recovery action to secure the alleged debt as its outstanding since 2005.

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I would be asking why they had not chased me up before (or had they but you weren't at the address they are charging you for) You were not given a bill to pay (or you would have known) how were you expected to pay the bill. If it was a bedsit then was the room rented within a larger house? or it sounds like each room was registered separately???? for council tax. I would also be looking into how many years money they can go after anyway as there may well be a cut off limit, worth checking out. Chances are you have bank statements etc with other addresses etc that could be shown? Good luck with it, I find councils a nightmare.

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thats what i thought, have the council been sending bills there for seven years and not finding out for sure if i was there in that time, it seems unreal that they havent sent bailiffs already etc,

its like a wind up. i have no idea if tenants in that property share the council tax bill or anything, i will have to try and get contact details for the landlord of the property.

maybe thats a new way to try and get money for them, i read this council are heavily in debt.

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My thought is that if you were only renting the room and the main house was not actually split off then it should be the landlord paying the bill and you being as listed on the council tax as living there. (Unless he has split up the house so each room has a separate bill which I have never heard of?) besides which you never lived or occuppied the place, so are not liable! Did you ever actually TELL the council you were living there? as if you haven't told them and never did live there they are basing the fact you did live there on incorrect info in which case why on earth have they even issued a bill in the first place???? (raises eyebrows) good luck :-) someone being paid too much money in the council needs their hands slapped.

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Forgot to say as well lol! dispute the bill now in writing (record deliver and keep a copy) if it is the same sort of thing as an issue I had over a vet bill 18 months ago once you dispute a bill you do not owe the money until the dispute has been resolved in this time. Once disputed they can not add admin charges etc after this time. I would also be pointing out to them that the equifax info given to them is factually incorrect. Can they actually add interest to your bill (from the past) as in if you do not recieve a bill how can you pay it? I would also send a recorded delivery letter and keep a copy to equifax too and give them (in the letter) a responable amount of time to answer (10 days or something like that) In the letter to the council I would also as well as disputing the bill point out equifax have given them incorrect info etc point out bills for two different amounts tell them unless they reply to you within 10 working day as far as you are concerned the bill is resolved in your favor. Also of course also mention that you ahve lived in other properties and can prove this. This way if it ever goes to court the council will have been shown not to have done their job properly and that you gave them a decent amount of time to resolve it and they chose not to. Personally I don't think they have a leg to stand on. Also if the council are asking you to prove where you lived I would ask them to prove their information is correct as that is what they are choosing to act upon!

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thanks for all your advice.especially about the letters and copies, the whole thing appears like a mind game but i have to take it sreiously and find out the way to go about dealing with them,the funniest thing is when you call the council, it is always a 12 minute wait-i wonder how they manage to keep it like that.its good the customer service guy at the council told me about equifax though, i keep e mailing them but they never reply. i wont call as its 0871(could be any rate).i am not really worried about this as i never lived there but registering on this site has really helped as to the way to proceed.the jump from 5000 to 8000 was wierd, but i notice they havent put the £sign in the total, so it could be 8000 haringey apples i owe them,

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Forgot to say as well lol! dispute the bill now in writing (record deliver and keep a copy) if it is the same sort of thing as an issue I had over a vet bill 18 months ago once you dispute a bill you do not owe the money until the dispute has been resolved in this time. Once disputed they can not add admin charges etc after this time. I would also be pointing out to them that the equifax info given to them is factually incorrect. Can they actually add interest to your bill (from the past) as in if you do not recieve a bill how can you pay it? I would also send a recorded delivery letter and keep a copy to equifax too and give them (in the letter) a responable amount of time to answer (10 days or something like that) In the letter to the council I would also as well as disputing the bill point out equifax have given them incorrect info etc point out bills for two different amounts tell them unless they reply to you within 10 working day as far as you are concerned the bill is resolved in your favor. Also of course also mention that you ahve lived in other properties and can prove this. This way if it ever goes to court the council will have been shown not to have done their job properly and that you gave them a decent amount of time to resolve it and they chose not to. Personally I don't think they have a leg to stand on. Also if the council are asking you to prove where you lived I would ask them to prove their information is correct as that is what they are choosing to act upon!

 

In my view I would treat the above very carefully as acting on it could prove very dangerous. With Council Tax there is no provision for witholding payments while it is looked into. CT is not statute barred providing the original Liability Order was obtained within 6 years of it being due. Liability Orders do not appear on Credit History. To be able to move forward you must be able to prove you were resident elsewhere - what does the ex-landlord say.

 

PT

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hi, well he wasnt my landlord because i never lived there. but i havent contacted him yet, i asked the council guy what dates they had for me living there, he only said from 2005 not the date i was meant to have vacated the property.

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Hi Plodder Tom why on earth would it be dangerous?! All OP would be doing is stating she is unable to pay until she knows the actual correct amount owing, that throws it back to the council, if asked for a breakdown by the year she can then dispute the fact she resided at the property for those dates/years. There is nothing wrong with that at all and in light of it being the truth, OP is quite within her rights to do so. If there are two bills, two different amounts and the bill is for something she never did of course she can dispute it, she doesn't have to say she is witholding payment, only that she is disputing it for xyz reasons stating that it needs to be sorted.

I find more often than not when faced in this way with those in authority, people are worried to act. But truth is truth and when people don't stick up for themselves they just sit around worrying instead and bullies win. Last year a solicitor could not answer my questions, did not ask someone else as she said she would etc then billed me for £188. I spoke to my usual solicitor about it to told me it would be very dangerous to refuse to pay her bill because solicitiors are 'bombproof'. I wrote a letter outlining why I would not pay her bill, the fact that she had not done her job properly under the sales and supplies of goods and services act 1982 and also the fact that she had not stated terms of contract in the beginning (as in her fees etc) she waved the bill and sent a pathetic letter trying to stick up for herself which had no substance at all. I have had to deal with about 5-6 cases personally myself in just 2 years.

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Though most councils will hold recovery action pending any dispute, the Local Government Finance Act 1992 and consequential Regulations are quite clear in stating that payment should not be withheld pending any appeals.

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  • 3 months later...

i told the council again i never lived in the property, i received another bill waiving the original 7 years and for £347 approx, i didnt prove where i lived and i received an email from them yesterday saying the matter is now finished and that i wouldnt be hearing from them again,,,

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i told the council again i never lived in the property, i received another bill waiving the original 7 years and for £347 approx, i didnt prove where i lived and i received an email from them yesterday saying the matter is now finished and that i wouldnt be hearing from them again,,,

 

Usually the council will also be conducting an enquiry with the landlord/ other records they hold at the same time - it may simply be the case they have received evidence from elsewhere.

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