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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wageday Advance Complaint.


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Hey everyone

 

I have been trying for the past two weeks to come to a repayment arrangement with WDA, but they the require a token payment to freeze the interest untill day i can make the first payment of the agreement.

 

I do not have to money to make the token payment and i explained this to them. They replied saying that with no token payment another months interest of £100 pounds would be added and £24 defaulf fee. This would make the monthly payment rise also.

 

I feel i am getting nowhere with WDA and wish to make a complaint with them. Does anyone have a template complaint letter i can send to them or any advice on what i should say to them in the complaint.

 

Any advice would be greatly appreciated. Thank You

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Get a complaint in to them, along with a complaint to the OFT and FOS. I mean c'mon, theyre basically blackmailing you.

 

Just out of interest, how much is this "token payment" they are asking.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...
Guest Poguesy

Don't take any crap from Wageday Advance.

 

I got a load of cheek off one fella from collections team for a few days.

 

Put in a complaint to them and gave them as much crap as they had given me.

 

They'll give in. Just stick at it ;)

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I have just dealt with WDA and they have set up a repayment plan for me. I did send in an I.E sheet in my email also and sent this ahead of when I am due to default.

 

They were a pleasure to deal with and have done so over email only. The lady that contacted me via email was brilliant. Her email is [email protected] k They gave me their bank details and the reference for them also.

 

Hope this helps.

 

FFx

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I hope that you didnt include any creditor names or personal info on that I.E sheet

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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:D I take it you contacted their complaint department or resolutions email, and not their main one then.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thats not bad. Just make sure that your payments are paying off the actual debt, and they havent tried to arrange a payment plan just on the interest each month like a lot of other PDL's are doing.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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