I have a friend who took out a loan with Lombard circa 2003/4 and went to debt recovery some 2 years later.

since debt recovery he has not missed a payment and has been passed to at least 3 DCA's of which the latest is Arden.

They are hassling him to up his payments and send in an income form (which i am aware he does not).

the loan was originally for 8k and the balance is around 4k.

i have advised him to send in a CCA.

Is it likely this loan may have PPI or extra charges?

what reputation did Lombard have

.Meanwhile, i am trying to find that paragraph with harassment by phone if anyone can help.

Rather than a CCA, I would SAR as that would get back far more info.

Harassment letters are in the library

http://www.consumeractiongroup.co.uk/forum/content.php?609-Can-t-find-the-letter-you-want-Look-here

section 4

get him to check his CRA file too

lets get the real story,

dx

Excellent, thanks. fired off the SAR to Arden. will get the experian too.

OK, its been a while but i have finally got details from my friend on this debt.

debt was taken out in Oct 2004 and had a single ppi payment of £2k to an £8k loan with 2k interest. the debt is now just under £4k

He defaulted payments with lombard in 07 and has been paying every month ever since to first Moorgate then Arden. I am after a letter to send off but need to know if he continues paying while we do this as arden are after more money from him with their typical DCA approaches.

Any help would be great. thanks in advance

cash cowed.

sar the oc

fire off cca o woever he currently payscheck his CRA file

if the debt does not sw

stop payments when the 12+2 day limit for the cca passes, as they wont have on!!

dx

cash cowed.

 

sar the oc

fire off cca o woever he currently payscheck his CRA file

if the debt does not sw

stop payments when the 12+2 day limit for the cca passes, as they wont have on!!

 

dx

thanks DX. we have what looks like the agreement from Arden.it has all calculations and terms etc.

to reclaim the ppi do i go through lombard for this or arden?

always the oc..

something smells here big time

did you get the sar done?

dx

yes did a sar via arden. they came back with the agreement and all payments made via lombard and themselves. the agreement shows a single ppi premium added to the loan.

unsure what to do as my friend is still paying £100 a month to this dca but surely the ppi reclaim would wipe the debt out?

wipe the debt out?

i expect hes paid it 4 times over at that rate!!

so how come the bal is SO high

they must have been adding PENALTY fees?

dx

m not sure without collecting the paperwork again if extra charges have been added.

would it be better if i scanned everything on here to view?

i ruddy well hope there has been

else he has been bdly cash cowed

i bet not a openny has ACTUALLY gone off the debt if he were to SAR the OC not arden!!

lombard direct

dx

put his loan in this

http://www.taxassist.co.uk/loancalculator.php

should tell you lots!!

dx

true. next step then. shall i tell him to cease payments with lombard and SAR them?

im collecting his docs tomorrow to check o charges etc.

you said hes been paying DCA's

now whats correct

es been payng DCA's since 2005

or has he actually been paying lombard.

dx

sorry just to be clear:

debt taken out 2004.

payments made to lombard upto 2007.

payments after 2007 to moorgate then arden.

debt was 8k plus ppi of 2k and interest of 2k. the dca payments made since 07 were half of what was due to be paid.

so the loan was £12k?

dx

ok, sorry for delay DX. I now have the paperwqork in front of me.

The CCA has agreement signed for Oct 2004 total amount to pay is £12,176.40.

Breakdown is £8500 loan, ppi £1942.14, interest charge for credit £1734.26.

He then has a full statement of all payments made, first by dd to Lombard then reduced payments to arden following defaulting in 07.

I have calculated he has paid £8859.12 using the statement arden have sent, but the statement shows a balance left to pay and no mention of charges.

Im baffled as to what to do next. he has paid the amount borrowed and a bit more.

scan up that agreement

the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

or

convert existing PC files to PDF [office has an installable print to PDF option]

.

'

BUT......

ENSURE: remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

.

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

.

dx

thanks DX. i cant get this working from my phone. my friend will do the necessaries tomorrow. balance left 3,816 not the 8 figures (typo).

whaty are your initial thoughts?

with a oct 2004 start will be worh £1000's

ill get all scanned tomorrow. the statement does not add up either. 8800 paid and still nearly 4k left to pay.

id say he has paid enough but ill scan and get your opinion tomorrow.

ok, sorry for delay DX. I now have the paperwqork in front of me.

 

The CCA has agreement signed for Oct 2004 total amount to pay is £12,176.40.

 

Breakdown is £8500 loan, ppi £1942.14, interest charge for credit £1734.26.

 

He then has a full statement of all payments made, first by dd to Lombard then reduced payments to arden following defaulting in 07.

 

I have calculated he has paid £8859.12 using the statement arden have sent, but the statement shows balance left to pay £8126.10 and no mention of charges.

 

Im baffled as to what to do next. he has paid the amount borrowed and a bit more.

OK, im back with this debt. really am struggling to get scanned.

i am trying to get a relative to set up as PDF then mail to me to upload.

as you can see by time of last post, im still waiting.

Ive got further info.

on his Credit file, the debt is logged as owned by idem (arden) with a default date of June 2007.

he has had a further letter asking for inc0ome and expenditure form although he is still paying Arden £100 per month.

We need to do a PPI claim but i am still unsure of what to do.

Do i?

1. Send PPI to Lombard or Arden?

2. The original loan inc interest and PPI is 12k. he has paid just over 8k leaving a balance of 3700. Surely a PPI claim would wipe that out and the rest?

3. how shall i proceed with this?

Any help would be appreciated and i will chase scanning the docs. something required for Christmas i think is a scanner!

Hello,

As regards the PPI issues,you should start a new thread in the PPI forums.

You will get help and support there with that side of things.

You can post a link there to this thread if you think the background info will be relevant.