Jump to content


  • Tweets

  • Posts

    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Capital Finance One / MT Collect - read how to deal with them


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4103 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

 

My first time posting,

but i setup the account due to the information from this thread helping me

and though i would pass some details on

 

Here goes:

 

I had the same experience as many other with Capital Finance One,

I had an outstanding balance with them which was passed to MTCollect

(I wasnt informed of this until I contacted CFO to make a payment, they accepted the payment anyway).

 

A few days later I received the same threatening text message (the text is from McCall) that they would be visiting my property,

I rang them up panicking obviously and wasnt greeted by an arrogant * who wasnt interested in helping or arranging anything.

 

He proceed to tell me they had obtained a warrant of execution for seizure of property

and I could hold off action by making a payment...

...Few hours later I managed to organise half the money and get it paid.

 

All the while I had a nagging feeling about the situation and did some research into the Warrant procedure

and discovered that if one is issued the court will first write to you with an option to pay which didnt happen.

 

I contacted McCall a number of times asking for a copy of the warrant

which failed to materialise and was constantly told its in the post, it was sent yesterday etc.

Eventually i worked my way down the chain instead...

 

I spoke to CFO to obtain the Court Case Reference.... No Joy, No Case

I called MT Collect legal department... No Case

I called McCall..... Yes we have a warrant.

 

This went on for a couple of weeks, yesterday I contacted McCall again and told them I would no longer make any payments until I received the letter and told them if they failed to provide it I would contact Financial Ombudsman, Trading Standards and the Police for deception, harassment and intimidation (I contacted the Ombudsman and Trading Standards anyway).

 

Today I made the same series of calls again working my way down and recording everything as I went,

strangely as soon as I spoke to CFO they told me the account is settled,

a call to MTCollect also said settled and finally McCall also said its now settled.

 

Please take note though, dont use this case as a basis to refuse payment etc yourself

but I would be very carefull before you hand any details over to them.

 

A few tips, hints and usefull details:

 

1.Record all conversations

 

2.If you receive the text message detailed about PRE-REMOVAL

contact them straight away and if they say they have a warrant ask for a copy it,

the Court Case Reference

and the name of the court the case was heard at.

(Ensure you record all the conversation and inform them that until you receive those documents

you will not make any payments and any attempts to enter your property will be deemed as a breakin).

 

3.Dont let them bully you but do make sure to offer a payment proposition each time.

 

Usefull details:

Capital Finance One - 02081 661470

MTCollect - 01312 141101 (They have an email address but due to being first post I cant include it)

McCal Repo (AL Wright, Marsden, Carter Legal or what ever name the answer the phone with) - 01704 610001

 

I'll keep an eye on the thread and respond where possible,

please dont hesitate to contact me as since I have dealt with these people I do understand the pressure and worry they can cause.

 

(I cant stress enough that with MTCollect and McCall you need to record the calls

because the answers they give you change daily

and the professionalism of some of the staff they have is appauling).

Link to post
Share on other sites

  • Replies 93
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

anyone with and audio recordings or txt msgs we need them urgently

please pm me.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

what address is best to write to or email for these people?

 

Capital Finance One Limited

Copper House

88 Snakes Lane East

Woodford Green

Essex

IG8 7HX Long suspected they worked above a newsagents type place, but it is probably on par with Mini Credit's Office...!cringe...

lets email the big man - james . keeble@capital finance one. co . uk (no spaces required)

Edited by asmilecostsnothing
mod

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

Link to post
Share on other sites

My wife got one of these threatening texts todaywith phone number 01214001202 and the name Tyrone Hall. I assume that noone will call round am I correct?

 

That'll be a yes and welcome to CAG

 

Report them to Trading standards and the OFT ASAP

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

DX, Im currently in contact with my phone provider to see if I can obtain the number the text messages were sent from. Some good coming from this thread, its on Google as the second result if someone search CFO. Hopefully people wont be click happy and will check the thread first before using them.

Link to post
Share on other sites

But banks cannot stop card payments being made. If you give someone your card details and permission to withdraw money, your bank can do nothing to stop it.

 

Yes, you can stop it - the bank has to follow your written instructions.

The Payment Services Regulations 2009, regulation 55 (4) states:

 

“The payer may withdraw its consent to the execution of a series of payment transactions at any time with the effect that any future payment transactions are not regarded as authorised.”

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

Link to post
Share on other sites

But banks cannot stop card payments being made. If you give someone your card details and permission to withdraw money, your bank can do nothing to stop it.

 

 

Not quite

The Payment Services Regulations 2009, regulation 55 (4) states:

 

“The payer may withdraw its consent to the execution of a series of payment transactions at any time with the effect that any future payment transactions are not regarded as authorised.”

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

great minds think alike Silverfox :)

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

Link to post
Share on other sites

the more i read about these jokers the more annoyed i get. I took out a loan of 550 with them and i now owe over 1400. I had the infamous text too. Will be writing to oft and trading standards. Had no correspondence from cfo to say my loan was being transferred or anything. No email nothing.

Link to post
Share on other sites

the more i read about these jokers the more annoyed i get. I took out a loan of 550 with them and i now owe over 1400. I had the infamous text too. Will be writing to oft and trading standards. Had no correspondence from cfo to say my loan was being transferred or anything. No email nothing.

 

Hi

You won't as it hasn't been transferred. As previously mentioned. MT Collect are the in-house collection monkeys

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

here here, why you need to stay of the telephone I'm just sorry the papers of recent days make it sound 'so easy' you ring and can instantly get a plan/arrangement in place (total tripe) can lead to many awful things if you have nothing in writing and also you can't even further any possible complaint - it would always be your word against theirs.

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

Link to post
Share on other sites

Nobody has yet and I have been seeing this type of post for over a month

 

we want them to turn up.

 

then they will be in court quicker than anything.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Got to say I really cant beleive this company has had nothing done to them, people must have complained but their behaviour still continues, I dont know whether to contact them regarding my debt now, I too received a text message today from the removal team, but I am aware of my rights and it didnt phase me at all but I do want to do something about it, I dont want to just ignore them because it is my debt but at the same time I wont be threatened. Think I will just email them tonight

Link to post
Share on other sites

Got to say I really cant beleive this company has had nothing done to them, people must have complained but their behaviour still continues, I dont know whether to contact them regarding my debt now, I too received a text message today from the removal team, but I am aware of my rights and it didnt phase me at all but I do want to do something about it, I dont want to just ignore them because it is my debt but at the same time I wont be threatened. Think I will just email them tonight

 

Ignore them...no one will turn up

 

Report them as has been advised to all the others.

 

Letter/E-mail/Telephone tennis is the last thing you want to enter into

 

ims

 

Link to post
Share on other sites

MT Collect are using personal data so why can I not find anything about them on the Information Commissioners website.

They are not on Capital finance Ones licence either.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

thread tidied

additional new threads created for users that were here.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I am an experienced lawyer with excellent interpersonal/communication skills enabling me to listen and analyse and deal comfortably with people at all levels.

 

Well he must feel VERY comfortable dealing with the lowest level of all (CF1-MTC):-)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

With a Nigerian law degree - how is that appropriate ???

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

Link to post
Share on other sites

With a Nigerian law degree - how is that appropriate ???

 

They think UK law doesn't apply to them?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...