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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Micking vs RBS


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Royal Bank of Scotland have sent a letter saying they will not be refunding any of my charges. I now need to send the LBA, there are some extra charges that I had not listed in my first letter, as long as I detail them in the LBA on the breakdown of charges, will it matter that I have changed the amount I am claiming for?

 

Thanks

Michelle

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Hi Michelle. I dont think that will make any difference. Just provide them with the breakdown of the charges.

 

Good luck.

 

Gav

14/09/2006 - Data Protection Act letter sent to my bank.............here goes :D

28/09/2006 - Statements received through the post. Charges appear to be in the region of £2000 :eek:

04/10/2006 - Prelim letter sent for charges of £2037 :rolleyes:

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  • 1 month later...

I am about to complete the Moneyclaim against RBS, I have entered the address as their Edinburgh office as this is where I have received correspondence offering settlement figures from but should I be using my Branch address, which is in England?? It says 'The address details you have provided outside England and Wales.'

Any help would be much appreciated

Thanks

Michelle

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Hi hun,

 

I was advised on this site the other week to use this address on the claim:

 

Kay Stanbridge, Solicitor

Group Litigation, RBS

1 Princes Street

London

EC2R 8PB

 

Hope this helps,

 

Lynzilou xxx

Capital One

 

29.11.06 S.A.R - (Subject Access Request) sent

22.12.06 prelim sent - charges total £590.00

19.01.07 received offer of £164, sent refusal of offer - have until 5th Feb to respond or court action

 

RBS - claim £4451.76 ***WON***

 

03.11.06 Received letter from Tommy McLean offering full amount of £4451! Hooray!!!!!

26.10.06 received offer of £2685.00 in full and final settlement, sent refusal informing them I have filed my claim. If they do not refund by 3rd Nov I will proceed through the courts

26.10.06 filed claim with courts

16.10.06 received letter back offering £830, sent refusal, have until 25/10 to respond

11.10.06 sent letter requesting full refund within 14 days or court action

10.10.06 received statements, charges come to £4451.76!

26.09.06 sent S.A.R - (Subject Access Request)

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hello!

 

No probs!

 

No i havent been yet, waiting for the postman here as he doesnt show his face until about 3/4pm! I dont know why I'm building my hopes up, the RBS will not be keeping to my timescales hehe! I'll let you know if I get any news today!

 

Good luck with filing the claim hun (not that you'll need it!)

 

xxx

Capital One

 

29.11.06 S.A.R - (Subject Access Request) sent

22.12.06 prelim sent - charges total £590.00

19.01.07 received offer of £164, sent refusal of offer - have until 5th Feb to respond or court action

 

RBS - claim £4451.76 ***WON***

 

03.11.06 Received letter from Tommy McLean offering full amount of £4451! Hooray!!!!!

26.10.06 received offer of £2685.00 in full and final settlement, sent refusal informing them I have filed my claim. If they do not refund by 3rd Nov I will proceed through the courts

26.10.06 filed claim with courts

16.10.06 received letter back offering £830, sent refusal, have until 25/10 to respond

11.10.06 sent letter requesting full refund within 14 days or court action

10.10.06 received statements, charges come to £4451.76!

26.09.06 sent S.A.R - (Subject Access Request)

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Hi Michelle,

 

Try EC2R 8PA - dont know why it was down as that??!!

 

By the way I got my settlement through yesterday!!!!! :D :D :D

 

Mr McLean offered me £4451! So didnt even have to serve court papers! I'm so thrilled they've settled!

 

Good luck with yours hun, hopefully yours wont be too long now!

 

Lynzilou xxxxx :D

Capital One

 

29.11.06 S.A.R - (Subject Access Request) sent

22.12.06 prelim sent - charges total £590.00

19.01.07 received offer of £164, sent refusal of offer - have until 5th Feb to respond or court action

 

RBS - claim £4451.76 ***WON***

 

03.11.06 Received letter from Tommy McLean offering full amount of £4451! Hooray!!!!!

26.10.06 received offer of £2685.00 in full and final settlement, sent refusal informing them I have filed my claim. If they do not refund by 3rd Nov I will proceed through the courts

26.10.06 filed claim with courts

16.10.06 received letter back offering £830, sent refusal, have until 25/10 to respond

11.10.06 sent letter requesting full refund within 14 days or court action

10.10.06 received statements, charges come to £4451.76!

26.09.06 sent S.A.R - (Subject Access Request)

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  • 1 month later...

Hi Lynzilou,

 

Thanks for all your help, I couldn't get the postcode to work so to be safe used my branch address instead!

 

So the court have issued the papers and they've now got until 18th to respond, bit nervous, because its quite a large amount, reckon they'll put up a fight!

 

Keeping everything crossed for next couple of weeks!!

 

Michelle ;)

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  • 2 weeks later...

I am claiming my bank charges for the last 9 years not 6, I have been trying to find the forum with regard to doing this (as it says there is a separate one in the FAQ's) but I cannot find it anywhere?

 

Is anyone able to point me in the right direction, RBOS responded immediately to say they would be defending the full amount so I want to be prepared....

 

Any help much appreciated!

 

Michelle :grin:

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