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    • I have received a PCN from Euro Car Parks for MFG - Esso Cobham - Gravesend. I was completely unaware that there was any such limit for parking and always considered this to be a service station. I stopped there to use the toilet, have a coffee and made a couple of work calls. I have read the previous topics on this location which suggest I can ignore this and ECP will not take legal action. The one possible complication is that the vehicle is leased by my employer so I do not want to involve them with the associated reminders and threatening letters. The PCN was first issued to the leasing company Arval who have notified ECP of the hiring company. I have attached a copy of the PCN Notice to Hirer with details removed as per instructions. What options do I have or should I just pay the PCN promptly at the reduced rate of £60? img20240424_23142631.pdf
    • What you have uploaded is a letter with daft empty threats from third-party paper tigers.  Just ignore it. What we need to see is the original invoice you received last October or November.
    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My experience with Metro Bank over the last few months


lsmcal1984
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Hello,

 

It's been a while since this section of the forums was updated, so I thought I'd post my experiences of Metro Bank while using their current account as a main account. I opened my account early this year and made the switch in August by getting all of my direct debits, standing orders and salary switched. I used their in-house switching service.

 

I had problems from the start. My salary didn't get switched over and some Direct Debits were missed.

 

I pressed ahead regardless and got my salary paid into my account.

 

I then proceeded to register my account and debit card at various providers. 70% were fine, however I hit issues with PayPal, Tastecard, Zipcar, Capital One, Barclays Cycle Hire, Vanquis and Thames Water. They all still refuse to accept my debit card.

 

Then there was issues surrounding direct debits. The bank has refused to acknowledge that I have sent in 4 mandates for Capital One, 2 for Vanquis and 2 for GLL (Nuffield Health). Also, O2 couldn't add my bank details and neither could my local council.

 

Finally, the amount of computer system outages has increased recently. I cannot send payments occasionally and when they are sent, they are not using the Faster Payments Service (yet). I have trouble creating Payees on their online system from time to time.

 

I persisted for a little while, until it caused me to miss payments on the credit card and I got charged. At this point I'd had enough and decided to switch back to my old bank account.

 

In summary, the bank isn't ready. Its customer service is quite sloppy and doesn't offer adequate solutions ("Direct Debits can't be refused by us!") They are promising but they are simply not cutting it at the moment. I hope that they improve in the future.

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  • 2 months later...

Hello,

 

After complaining to the address I was given above, I was promised a phone call - it never came. I pursued to switch back to my old bank and a few days later, I received an apology letter that included a £50 credit to my account.

 

There were also some explanations as to why things had been going wrong: notably, their systems are not recognised by some companies hence their bank and card details fail.

 

In regards to Direct Debits, there was no answer to my specific problem. Needless to say, upon returning to my prior bank, I haven't had a single problem.

 

I managed to get my credit card charges refunded by the card companies themselves, but having to send payments in advance to cover payments was highly annoying. As I had missed a council tax payment, I ended up paying £35 per month extra to cover that lost month.

 

In summary, I thought I'd miss the 8am til 8pm service, but I don't. Coupled with all the other issues, their bank is no different than the main players - they all have issues with different things (my current bank wouldn't change a loan payment date for example!)

 

I hope this helps you.

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  • 1 year later...
  • 1 year later...

thread closed

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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