Jump to content


  • Tweets

  • Posts

    • Hi all, I purchased a car in January from Big Motoring World Leeds. At the time of sale I was shown a tab on the salespersons computer marked 'service history' and I was able to take comfort knowing that the car had been serviced on 3 occasions as the date, mileage and company was there on screen. Being a 3 and a bit year old car that, in my mind, constituted full service history 🤷‍♂️ Anyway, collected the car a week later. Once home I settled down to through the book pack etc. Opened the service history booklet and it was completely blank. In addition there were no invoices detailing that any services had been done. I duly contacted BMW and asked them to supply me with proof of service history. They responded saying that on their 'vehicle documentation checklist' I had ticked and then signed to the fact that I had seen the service history and that I was happy with it. I dug out this checklist and what it actually states is 'seen service history online' which I had in the showroom. BMW seem to think that this satisfies their responsibility in providing service history. The reality is that I don't have any proof that the vehicle has ever been serviced! For my own peace of mind I ended up paying for a service that satisfied the manufacturers maintenance schedule to the tune of £330. I even complained to the finance company that the vehicle contravenes the Sale of Goods act 2015 as l, in effect, ot is not as described. Amazingly they weren't interested and instead I just got an email stating that it's not illegal to sell a vehicle without service history and that servicing costs were part and parcel of vehicle ownership. I've since complained to the ombudsman and am awaiting to see if they can help. I have no issue with the car but the treatment and customer service has been the worst I've ever experienced. I don't really know what to do next as I really do feel aggrieved that I've had to pay to service a car that should have already been serviced. Can anyone point me in the right direction please? 🙏
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi again all, below is another email they sent me, I just don't want to get in trouble or things to get worse with this crowd but I am taking your advice here. Anyway advice would be appreciated.   I am contacting you again after having tried to contact you both by email on 03/04/2024 and 10/04/2024, and by telephone on 10/04/2024 and 17/04/2024 to discuss the matter in relation to the regularization of the SOLIDWORKS case against xxx our company.   This is an urgent legal matter. Please contact me at your earliest convenience - +44 2921 920 296.    If we do not recieve a response before 24/04/2024, we will assume that you are not willing to settle this dispute amicably. The case will then be referred back to our client with whom, ultimately, the final decision lies on the enforcement of their intellectual property rights.    Yours sincerel y, Rhys
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Lloyds TSB/Moorcroft/Midas - now cabot


huppelkutje
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1893 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 66
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Thank you for the links.

It seems like court action is the very last resort so I will give them an extra week before I fill the claim out.

Some people have done well at court but others look like they had a pretty rough time.

 

Wescot sent a letter to my mum yesterday but to the wrong address.

It went to a business across the street, saying

"We are attempting to contact Huppelkutje's mum and have been provided this address.

If you are the person named above please call 0844 824 1151 blah blah blah.

You should also contact us if this is not correct so we can update our details etc.

If you do not contact us by such and such a date we will assume the contact information is correct".

 

Pretty angry about this.

Can I report them?

They also rang her yesterday wanting her to confirm details such as date of birth etc but she told them to take a hike.

Edited by dx100uk
spacing

:whoo:Officially debt free October 2011 after 10 years 11 months :whoo:

Link to post
Share on other sites

yes complain!!!!!!!

 

oft/ico/ts whoever you can

via consumerdirect site

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 7 years later...

I think Cabot Financial, Global Debt Recovery and Search Squad are the same company.

 

My mother received a letter from SS and called them, thinking it was related to a family tree search.

 

Luckily she withheld her number before calling them, but unfortunately the letters from GDR and Cabot have now started appearing :doh:

:whoo:Officially debt free October 2011 after 10 years 11 months :whoo:

Link to post
Share on other sites

Theyre not.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

they are all part of the cabot group.

 

nothing to worry about.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I wasn't going to make a post as I've prepared an SB letter which is ready to send, but the more I read about backdoor CCJ's the more uneasy I feel!

 

My mother received a letter from Search Squad which she thought was related to a family tree search, she called the number (dialling 141 first!).

Turns out that a company called Global Debt Recovery wanted to get in touch about a debt.

 

My mum was sure that this must be a mistake so she called GDR.

She didn't admit any liability and didn't give her phone number but the guy said she'd be receiving a letter from GDR with details.

He said the debt was from 1998 to 2010 and was originally taken out in 1995.

 

She received a double-sided letter from Cabot Financial and GDR saying that Cabot own the debt, the OC was Lloyds Banking Group, and Cabot have instructed GDR to recover the debt, of around £1000. She can't remember the debt but she did have financial difficulties many years ago (I helped her get PPI back after she'd been well and truly fleeced by Lloyds/TSB for credit card and loan fees).

 

I helped check her credit file with Experian, Equifax and Callcredit; there are no debts showing for the last 6 years and no CCJ's.

I told her to ignore the letter (because I think DCA's are lower than pond life) but her partner is advising her to pay the amount, because he doesn't want to worry about knocks at the door etc.

 

They are in the process of moving to a new house, so the thought of a backdoor CCJ is worrying me.

The original letter from SS went to their new house.

 

I've made an SB letter for her to send, slightly adapted to include that she doesn't recognise the debt, it's not shown on her credit report and so it must be SB or it belongs to someone else.

 

I'd already setup a Royal Mail redirection from her old address, but what's to stop a DCA that have bought a debt from YEARS ago sending a claim form to her previous address in the future?

 

I'm not sure what the best course of action is,

I remember years ago I SAR'd Lloyds/TSB and we did eventually get the paperwork after some stalling tactics.

My mum can't find that now though.

 

Should we make a new SAR to try and find out if her debts have been sold on?

If they're over 6 years old should we then send new address details to the DCA's and then follow up with a SB letter?

 

I've seen in the forum that people are getting letters about 20 year old debts!

My mum is an OAP and she spent years being hounded and threatened by these unsavouries,

I'd really like to get them to back off once and for all.

Edited by dx100uk
spacing

:whoo:Officially debt free October 2011 after 10 years 11 months :whoo:

Link to post
Share on other sites

If they are them I gotta remember that. Shows how low Cabot are really going lately.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites

an old thread regarding these Lloyds debts merged here for history.

 

so when did she actually stop those payments, as the last post in the old thread now merged here was jan 2012 and its unclear if all payments were stop.

 

and what one of the various debts with Lloyds is being chased?

can you match up the ref no. or await their letter before you do anything please.

 

and just to be 1000% sure she has not moved since 2012 or whenever her last payments/comms with Lloyds were

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

My mum actually can't remember exactly when she stopped paying,

she had a payment plan with Lloyds which was then transferred to the DCA.

 

The DCA kept demanding higher monthly payments and as far as she remembers she stopped paying shortly after receiving the PPI cheque

(which was paid into a new bank account, nothing to do with Lloyds).

 

Her memory isn't great but she thinks the debt might be from an overdraft.

I've tried asking several times but she just can't remember.

 

She hasn't moved since 2012 and has been at the same address for around 30 years.

Is it worth requesting another SAR to find out when the last payments were made,

and if so should this go to Lloyds or the DCA?

Edited by dx100uk
spacing

:whoo:Officially debt free October 2011 after 10 years 11 months :whoo:

Link to post
Share on other sites

thank you.

I was already thinking it was the OD account,

these are always the most likely candidate fleecing bottom feeding DCA's try to sc@m people over as there is never any signed paperwork like with regards to loans or credit cards.

 

pers i'd do nothing.

 

sb is last payment to anyone, thoufg on an OD it can wary a wee bit from that date.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Okey dokey, thanks for the info.

 

The reason I'm worried is that she WILL be moving house this year,

a DCA could send a claim form to the old address at anytime in the future and we might miss the letter.

 

We know that Cabot own this debt

I thought sending a SB letter would stop the possibility of any further action

(I've seen on this forum that DCA's will be happily writing about one debt to someone's new address and still send a claim form for a different debt to their old address!)

Edited by dx100uk
spacing

:whoo:Officially debt free October 2011 after 10 years 11 months :whoo:

Link to post
Share on other sites

i'd let it run.

you've a year to deal with the move issue yet

information gathered or letters received could change things in the meantime .

 

important thing is to check ref numbers carefully with old letters see if you can get a match to if it IS the old OD.

 

if so and it being that old..

she probably did sign a facility document with Lloyds for the OD

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Sorry, do you mean she probably DID or DIDN'T sign for the OD? I'm wondering what the relevance of that is (I think I read something about post 2004 agreements being signed online with a checkbox, is that what you're referring to?)

:whoo:Officially debt free October 2011 after 10 years 11 months :whoo:

Link to post
Share on other sites

history of the account

you can always sar again if you've lost the old stuff from the sar years ago.

depends when she first had an OD.

I know early Lloyds bank account [ this was from 1995 I think yo said earlier] but when the OD was is another matter, but I expect it was formal and agreed some years later.

 

odds on though even if they could do court, we rarely lose OD claims, certainly not one of this age.

 

the other way is to send them our SB letter and let them prove otherwise, but then you cant check they are not lying..and believe me on OD's cabot do ..

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...