Jump to content


  • Tweets

  • Posts

    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Successful Claims


blueskies
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5845 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

If you have been successful in your claim with MBNA but the thread title doesn't show **WON** or **SETTLED** can you please send a private message to one of the mods to change the title and put it in the successes sub-forum.

 

This will give other users an at-a-glance guide to other cases that have been won and may just give them that extra little bit of confidence needed to pursue MBNA themselves.

 

If you can't PM a mod for whatever reason then just reply to this thread.

BEFORE starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

If you win, donate to this site

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

Link to post
Share on other sites

  • 2 months later...
  • 1 month later...

PM'd a while ago but haven't been put here yet.

 

Partial settlement after prelim, then full settlement on the day MCOL was due to be started. Total claim £545.64 using contractual interest.

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

Link to post
Share on other sites

I didn't start a thread for this originally.

 

I got money back from MBNA.

 

Claim was for £70, but I settled for £30 after they replied to PA - it wasn't worth the time and effort to hold out for more.

 

I'm after Clydesdale, Halifax, and Morgan Stanley too.

:D <-- MazzaB, financial warrior! (*with a little help from my [real] flexible friends.......*) Bank ---> :mad:

 

:) Please click on my scales if you find my comments helpful! (or ya think i'm sexy ;))

Link to post
Share on other sites

  • 2 months later...
PM'd a while ago but haven't been put here yet.

 

Partial settlement after prelim, then full settlement on the day MCOL was due to be started. Total claim £545.64 using contractual interest.

 

Hi there!

 

I've just put my LBA into MBNA along with CI, did you have any problems along the way with them over the CI? Would love to know more!

Kay

Link to post
Share on other sites

  • 4 weeks later...

:grin: Hi

I didn't start a thread originally 'cos this was only for £599.95 (I have a Barclays case about to go to court for £4900, which is much more juicy)

 

Started letters back & forth with MBNA back in Feb. They sent me a cheque for £210 as an offer, I didn't expect this cheque, it cane out of the blue, however, I wrote back a snotty letter and said I wanted the full amount or nothing else, I explained I would keep the cheque, and they could just send another cheque for the balance.

Had to wait a few weeks, but got a letter back today from Rachel Claridge, assistant vice president, stating that they will be sending me a cheque for the balance £389.95 in the next few days, and consider the matter closed.

To be honest MBNA have been the easiest to deal with out of my 3 case (Barclays, RBOS, & MBNA).

Anyway , good news !!

Keep on...

 

:-) :-) :-) :-)

-------------------------------------------------------------------

:cool:

In the words of QUINCY JONES:

" It's not about your acheivements in life, it's all about the journey getting there...."

.

I got my Peices of Eight !;)

Link to post
Share on other sites

  • 3 weeks later...

Hiya, please move my ArohemQ vs. MBNA thread to the **WON** section.

 

Received full settlement after sending 2nd letter rejecting 1st offer.

Without resorting to court actions, 8% statutory interest paid anyway! :o

Amount was : £380 plus £131.44%.

Barclays Bank: £855 + £334.02% . 1st Offer:£605-Rejected.No 2nd Offer. Will require courts.

Barclaycard: £140 + £48.72% . 1st Offer:£56 -Rejected.No 2nd offer. Will require courts.

Amex: £270 + £94.68%. 1st Offer:£0 ! -Rejected. 2nd offer £179.17 (£135 +£44.17%)-Rejected.

Halifax: £165 + £60.40% . 1st Offer:£82.50-Rejected. 2nd-Offer £165-Full Settlement, no%...- ACCEPTED:-D No court action involved.

MBNA:£380 + £131.44% . 1st Offer:£160 -Rejected. 2nd Offer:£511.44! Full Settlement + 8% - ACCEPTED:D No court action involved.

 

Convinced friend to start: He has accepted 90% settlement of £2000: £1800, from HSBC!

Pushing 3 more people to kick off their claims, including my brother. Assisting them by pointing them here!

Link to post
Share on other sites

I felt no need to start a thread as found charges of £130 on statements, wrote to them asking for it back received a GOGW £100 after first letter.

Happy with this as I am spending all my time on two claims within my family against YB and LLoyds.

Link to post
Share on other sites

  • 2 weeks later...

Hi Blueskies,

 

Just posted an update to my claim against MBNA. Now that i've won, I would be grateful if you could change the title and add it to the successes sub-forum.

Ta muchly!

Link to post
Share on other sites

Help! Are there any 'other institution' moderators out there who could move my successfull claim thread to 'Successes'?

I have tried PMing the usual suspects Blueskies and Barracada aka the Stig without any response so far .....

 

Thanks

 

Brett

Link to post
Share on other sites

  • 2 weeks later...
  • 4 weeks later...

Another victorythumbsup.gif

 

And this one without even entering court proceedings.

 

In May I sent MBNA (Alliance & Leicester credit card) a claim for £390, which included £90 of interest. On the 28th June I receved a leter with the usual blah blah blah goodwill payment of £180. I wrote back and said I would accept this as part payment and if they did not refund full amount I would proceed with court action. I heard nothing and was going to enter MCOL this week. Today I got a letter offering me a further £288 goodwill payment which in total is £468, £90 more than I was claiming in the first place. Wont see any of it as I still owe them some omeny but at least it has reduced the debt and will reduce my interest charges.biggrin.gif

 

Chrissie

Link to post
Share on other sites

Congratulations Chrissie!

Knowing the nightmare that is MBNA admin, I also gave them a little extra time before starting MCOL and it works.My settlement was also a credit rather than real readies and I am on a zero interest payment arangement so it made a nice dent in the outstanding balance.

You were lucky to get a result before the OFT threw their hat into the ring - I've had an MCOL filed against Lloyds TSB since the end of March for approx four grand with a court date scheduled for next week ,and I have just been told that it's been stayed until the OFT result - very unfair and frustrating!

Brett

Link to post
Share on other sites

  • 3 weeks later...

Hi!

 

After an intial payment of 499.00 was made to my OH's card about a month ago, the additional 1576.35 was credited at the end of August. The whole process started in May.

 

Unfortunately it's not play money as it has been paid back onto the card, which will be closed at the end of this month. More importantly though, it's 1 less stone around our necks :D

 

http://www.consumeractiongroup.co.uk/forum/mbna/99823-can-i-join-mbna.html

 

;)

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

Link to post
Share on other sites

  • 7 months later...

The claims process is not always a short, simple one, but there are many, many successes. I managed to reclaim for my hubby. It took time but not a penny left my pocket in the process!! :D

 

I'm glad you got your money in the end.

I'm midway through the tunnel, but getting closer to the light.

 

 

 

Please be aware that i am not an expert in anything!

I may offer an opinion, but the final decision is yours.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...