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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help Please ? :) SGE LOANS.


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Hi ,

 

I had sge loans calling me about a loan so I talk to the guy and he went through everything and I was happy. He told me that fees wouldn't be taken till I received my money and that they would be taken on my next working day. When I received a call back they said they had found me a loan with provident. at this point I decided not to go ahead with the loan.

 

So when I got up this morning 79.99 had been debited from my account by them. My pay day isnt till Friday anyway. They wont answer the customer services phones to me. The guy in sales said I'm entitled to a refund but refused to help any more telling me to call customer services I have been trying to ring since 9 o'clock but it keeps ringing out.

 

Am i entitled to my money back and any one know how I can get hold of them.

 

Thank You.

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it will be hard to get your money back,bombard them with e-mails fone calls and snail mail,sge loans are just like wentworth,yes loans etc,never ever give bank details over the fone to anyone,prove would have gave u a loan without going thru a so called broker,but there interest rates are appaling avoid

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  • 6 months later...

They conned me too .My bank called me 3 days later to say 2 suspicious debit card payments had been declined by them (thank god).£79.99p & £1.

The guy I spoke to said no payment would be taken.The details were only for credit checking. Boy! did I fall for that. NEVER GIVE OUT YOUR CREDIT OR DEBIT CARDS OVER THE PHONE UNLESS YOU TRUST THEM 100% .They should be locked up the lot of them!

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  • 3 weeks later...

they are a disgracefull company. they conned me too. I gave them my bank details and details of my payday so I could sign up to a quick payday loan. They said nothing about a premium fee and even offered me a free gift. They then took 9.99 out of my bank. I know its a small price compared to others but its the priciple of paying for something under misrepresentation. Lloyds refunded me my money as I desputed it with my bank, though they now want the money back as SGE are claiming that I agreed to the terms, even though they coincidently forgot to mention the fees. Its outrageous, I really feel for those who lost alot more of their money. Write to them and fight your case and complain. We will get justice for this injustice!!!

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  • 1 month later...

Hi I almost got ripped off as well, but I had a funny feeling to manages to stop it happening.. I have contated watchdog but they will need more then 1 person to complain for them to help. Please take 5 mins to fill in the watchdog got a story form.

 

Many Thanks

Richard

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  • 2 months later...

Have a major problem with these people. First they went through all the spiel saying that had got me a loan and I could have a payday loan until payday to tide me over. Well guess what the payday loan was no problem, but the other loan did not come off and am now stuck with a major financial problem especially after they took £79.99 out of my bank without telling me. 3 days to take the money but have been told it will take 28 days to refund it.

This has now caused me a huge financial problem and I cannot see how I going to get out of the this one. Luckily the people at the tide-me-over payday loan were extremely helpful indeed.

 

Steer clear of SGE Loans as they are not a very good company. Plus I am not being bombarded with texts, emails and telephone calls from loan companies.

 

On another note, I had to keep calling this loan company until they finally admitted there would be no other loan, it is ridiculous.

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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  • 5 weeks later...

There should be an item on this company tomorrow evening - Sun 11th Nov - BBC 5 Live 21.00hrs

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I hope they get a right grilling!! 30 odd days later, no refund of £79.99 what a surprise!!! in a right pickle now!!! These people should be named and shamed and made to pay back (+compensation/interest) on money they take without permission. Bet they are earning interest while it sits in their bank account.

 

DISGRACEFUL!!!

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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Just read their terms and conditions and it says and I quote section 3.1.6 - We do not charge any fee for the service of brokering short term (or payday) loands where the repayment term does not exceed one month, car finance agreements or home collected credit cash loans - well guess what - I ended up with a £300 payday loan which I didnt want and still got charged £79.99 which I am fighting to get back but they are ignoring my emails. The last email I got was last Monday said they have a backlog of refunding 'cheques' at the moment. I dont want a cheque I want MY money paid back into MY bank account the same way they took it out in the first place.

 

Who are these people governed by?? Surely there is some procedure to get these people to cease this practise.

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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Below is the response I have just had from SGE Loans regarding my refund that has now been 34 days and still nothing.

 

Date: Mon, 12 Nov 2012 12:05:38 +0000

Subject: Re: REFERENCE ******

From: [email protected]

To: ***********************************

 

Good afternoon,

 

As stated previously, we are experiencing a slight backlog which has caused some customers to experience a delay in receiving their cheque.

 

We are working hard to rectify this and your refund is being treated as a priority.

 

Rest assured our refunds and payments coordinator will issue your refund as soon as possible.

 

 

On 12 November 2012 09:18, wrote:

Can you please tell me why I still have not received my £79.99 back? You have my bank details to which you can refund the money straight in. I was told 28 days but it has now been more than this. I need this refund ASAP. I received an email on 9th October saying my refund had been approved and to allow 28 days. It has now been 34 days and I have received nothing. Please issue a refund to my bank account immediately.

 

 

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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Update as of 41 days later!! Still no cheque, SGE have passed my bank account details onto a utilities company who set up a direct debit to my bank account and they have also changed my gas and electric to a company called first:utility!!

 

How can a loan company possibly do this?? Spoke to first:utility and explained I did not authorise this switch and how did they get my bank details, was told they cannot cancel the switch over and that SGE have given them my bank details.

 

Surprise surprise no £79.99 and no response to emails now.

 

Contact West Yorkshire Trading Standards but I have received no response.

 

Any help/advice would be appreciated.

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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  • 4 weeks later...
Hi I almost got ripped off as well, but I had a funny feeling to manages to stop it happening.. I have contated watchdog but they will need more then 1 person to complain for them to help. Please take 5 mins to fill in the watchdog got a story form.

 

Many Thanks

Richard

 

 

I contacted Watchdog too as I have now been waiting for a refund for over 60 days. I have also contact the national media, the FSA and trading standards (although I wouldnt bother with Trading Standards as they were not interested - they never are!!!)

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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Well I have issued a complaint to the FSA as the OFT said there was nothing they could do, surprise surprise!!! Also I still have not have the return of my £79.99 they took on 9th October 2012 despite an email on the same date saying they would repay it in 28 days. I have sent numerous emails to these people and have had no response except a phone call stating they could save me money on my electric and gas supplier AGAIN, even though I have issued complaint after complaint. Basically told them where to get off and they gave me their 'customer service' number which is a premium rate number where I was on hold for 1 hour and 10 minutes and still didnt get to speak to anyone!!

 

HELP REQUIRED!!!!!!!!!!

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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Just read the terms and conditions for SGELoans and Section 3 sub section 3.1.6 clearly states, no fee is applicable on payday loans (which is all they sorted for me despite telling me they could get the loan I wanted over 12 months)

Also section 6 - termination! Also states if you cancel their premium service (didnt know they signed me up for it) I am entitled to the refund of £79.99 that I paid. Have an email confirming my refund has been approved. Terms and conditions say within 30 days. It has now been 70 days and now refund.

 

Plus they have now messed up my credit as I am having to use payday loans to sort out my montly finances, which is taking £500 per month of me as I have to keep borrowing it back!!!

 

Urgent help seriously needed as SGE Loans have screwed me over big time and are now ignoring my emails and they dont answer the phone (premium number)!!!

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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If it was me I would be opening up a case with the FOS or issuing a LETTER BEFORE ACTION immediately....

 

I have sent a letter to the FSA but no reply as yet! Is the FOS the same thing or is this a different authority?? Getting fed up with SGE as they have messed me up big time!

Thanks

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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  • 1 month later...

Well as soon as I got the FOS involved, I got my £79.99 back, only 3 and half months later with a stroppy letter from some guy saying it was nothing to do with the FOS!! Funny how they sorted it when the FOS got involved!!!

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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I will try to scan it and attach. I laughed when they said it was nothing to do with the FOS. Why pay up now then when they have got involved.

Only problem now is they have messed my finances up big time with a stupid payday loan company and need to resolve that now.

It never rains but it pours!!! Go from one pile of crap to the next!!

Abbey - £539 pending - !!!WON!!!

Halifax - £676 pending - stayed at court

2nd Claim with Halifax - £168 pending

Lloyds TSB - £780 (sisters) !!!WON!!! - Filed waste of costs order (on hold)

Barclays - Barclays filed crap defense - on hold

 

AND THE BANKS ARE STILL CHARGING!!!!!!!

 

How very dare you!!

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  • 2 months later...

SGE is a [problem] company, plz be aware and stay away from this company. I had a call from sge today from Sarah, the alarms bell started ringing when she had to ask me 5 times for my address, then she didn't even know that the small dash in email address is called underscore when i told her she seemed embarrassed and replied "is that what it's called". She then went on to ask for my debit card number just to verify my details that when alarms bell started to ring even more about this company, I refused to give any debit card details until I received something in black and white from the company, she then passed me to another department while she was doing this I started to look up sge loans on the Internet and came across this thread. The second person I was transferred to I told her to cancel everything because I've just found out there a [problem] company and put the phone down on her.

About an hour later I had a call from sge loans again someone called Thomas was on the phone, he stated that I hadn't completed my application that's when I stopped him and said to him plz explain to me why there are multiple people who have written that sge loans is a [problem] fraud company, I read him a couple off the comments people have written about the way they have been scammed by this company, he couldn't explain anything and was lost for words and told me that there is a premium price which sge loans charge but he couldn't tell me more and said customer service dept would know more. I asked Thomas that all those working for sge loans do they not have a conscious that they are [causing problems] people and leaving them worse off he had no comment to state and said if you speak to customer service department they will be able to help you and put the phone down on me.

I am so angry that companies like sge loans are operating in our society why isn't anything being done to get rid off these fraud companies.

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