The **** are still at it. Despite warnings from West Yorkshire Trading Standards. I applied today and was told nothing would be taken from my account until either I received a loan or my first payday whichever came first. Within 2 minutes of putting the phone down my Bank called me querying a transaction for £89.99. Told them not to authorise and then emailed SGE. They initially denied trying to take any money but when I asked them to phone my bank they declined and said it was an "admin error" yeah right!!!!

Apparently they have been warned about this practice by Trading Standards but, as they part fund them since the Government cut backs, they think they are untouchable. I hope Watchdog decide to investigate them

Hi Forum,.

Speak to your relevant Bank Account and ask for a "Chargeback" - I would also advise speaking to SGE Loans and explain that if a Refund is not given then a Charge Back will be sought directly from the Bank.

I hope this Helps

They are still at it! I applied for a loan on the 23rd September and they mentioned their premium service but NEVER said it costs a penny! Well, today they took £79.99 out of my bank, I rang customer services (answered straight away surprisingly) but they said that it's out of the cancelation period (never mentioned) and that as I 'agreed' to it I can't get my money back! Even though they never told me exactly what I was agreeing to and they should have known that when they took the money out of my bank it was past the cancelation date (dodgy if you ask me!!)

So I submitted a complaint and they said they will listen to my call and decide whether I should receive my money back, doubt il get it like.

Does anyone know how I can get it back?? I have 2 kids to feed and these twats have took the last of my money I read the above comment but my bank said they can't help me as I techniqally agreed to it as I said yes, I just don't know what to do :/

Thanks x

They are still at it! I applied for a loan on the 23rd September and they mentioned their premium service but NEVER said it costs a penny! Well, today they took £79.99 out of my bank, I rang customer services (answered straight away surprisingly) but they said that it's out of the cancelation period (never mentioned) and that as I 'agreed' to it I can't get my money back! Even though they never told me exactly what I was agreeing to and they should have known that when they took the money out of my bank it was past the cancelation date (dodgy if you ask me!!)

So I submitted a complaint and they said they will listen to my call and decide whether I should receive my money back, doubt il get it like.

Does anyone know how I can get it back?? I have 2 kids to feed and these ****s have took the last of my money I read the above comment but my bank said they can't help me as I techniqally agreed to it as I said yes, I just don't know what to do :/

Thanks x

I'm in the exact same situation as you & getting nowhere, they are ongoing my emails & I can't afford to call them as it costs to much :/ will we ever get out money back?

I'm in the exact same situation as you & getting nowhere, they are ongoing my emails & I can't afford to call them as it costs to much :/ will we ever get out money back?

Ignoring my emails ***

Hi Janine,

Read through this thread and use the content to take action.

Can you give brief details of your complaint about them and what happened.

Don't bother calling - keep everything in writing only.

Have you made a formal complaint to the FOS about them. If not, perhaps write to them giving them 14 days to refund or a formal complaint will be made without further warning.

I went through SGE loans and have been conned too by them.

When I called them to get my money back I was told that I was charged because I agreed to some premium service. They also said that they had sent me emails with vouchers, which I have not received and a cash card which I would have to pay fees for to use anyway.

Avoid these con artists at all costs.

Hi Blanchie and welcome to CAG

You'll see from this thread that some folk have stood up for themselves and received refunds.

If you think it's worth a try, let us know how you get on.

I applied for a loan with these clowns as well as many others at Christmas time. I ended up not going through with it as the guy mentioned a charge. I actually hung up on him. The other day I noticed that 10p had been taken from my bank account. I hadn't authorised it and I know it's only 10p but it's the principle of it. Plus how do I know that they won't try to take more money at a later date. I've tried complaining but they claim that I agreed by continuing talking to the guy when I hung up! They also claim that they have a recording and would supply me with a copy of it if I send them £10! How stupid do they think I am? I really feel for everyone on here that has had the £70 taken. It's a pity someone couldn't find the building where these sharks operate from and blow it up and do everyone a favour. People like this make me sick.

I applied for a loan with these clowns as well as many others at Christmas time. I ended up not going through with it as the guy mentioned a charge. I actually hung up on him. The other day I noticed that 10p had been taken from my bank account. I hadn't authorised it and I know it's only 10p but it's the principle of it. Plus how do I know that they won't try to take more money at a later date. I've tried complaining but they claim that I agreed by continuing talking to the guy when I hung up! They also claim that they have a recording and would supply me with a copy of it if I send them £10! How stupid do they think I am? I really feel for everyone on here that has had the £70 taken. It's a pity someone couldn't find the building where these sharks operate from and blow it up and do everyone a favour. People like this make me sick.

The 10p would have been a check to see if your card was active. I suggest you contact your bank and tell them that you have not authorised any payments from your account to this company.

Hi, I did that and they said that they couldn't help. However I have also cancelled the card so hopefully they can't take any more. Strange though that it should be 2 months from when I applied when they take the 10p. As they refused to refund the 10p I've let them know that I will let everyone know that they are sharks and shouldn't even be allowed to run a bath let alone a loan company.