Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Iainpg v RBS


iainpg
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6400 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

okay history first

 

over the last 6 years

 

I have incurred the following charges in the following catergoris

 

Upaid Fees - Mis-use - Referral - Interest -Unknown

 

it all comes to about 4.5k

 

here what i did

 

1. I sent letter one asking for statments -RBS posted within 30 days

 

2. Posted my £10 for the S.A.R - (Subject Access Request) - Re. RBS letter asking for £10 S.A.R - (Subject Access Request)

 

3. sent letter two - asking for my money - RBS requested breakdown of unfair fees

 

4. Sent full detailed list - RBS claimed they were fair and see me in court

 

5. Told to claim at registered office - went to www.moneyclaim.gov.uk cannot cliam against address in scotland

 

6. claimes against uk london head office address

 

7. waited 28 days for defence

 

8. claimed judgement on same day they defended (day 30 duh)

 

9. judgement rejected and referred to altrincham county court by money claim

 

10. sent big letter from rbs solicitors saying they are within there rights and will fight it

 

11. feel beaten and need legal help but cant afford it - to defend my case

 

12. need help from someone somewhere - would use a solicitor if they would take payment if i won they case (and a fair amount)

 

anyone out there who can help me

 

thanks

 

iain

Link to post
Share on other sites

It's not quite clear what has happened here but it here is how it reads to me:-

 

1. You lodged a claim against RBS for £4500.

2. They failed to enter a defence within the alloted time frame so a judgement was awarded against RBS in your favour.

3. RBS applied to have the judgement set aside and succeeded in getting this.

4. RBS have now contacted you (or their solicitors have) and have stated that thei charges are fair and they will be defending the action.

 

Is that a fair assessment of what has happened?

Link to post
Share on other sites

Ian,

Sorry that you feel beaten but hey,people are making good progress with RBS,check out Stacy Mason's thread on RBS forum,she was recently settled in full by RBS and she is in England,there is also others which are also close to being settled.

I think you need to take some time to breath and regroup your thoughts,read read read,its all in here,we will beat them so dont get beaten down that is what they want,this is our time to claim back all our hard earned cash,

 

Any way chin up,do not stop.

 

Regards

 

Stewart :)

Link to post
Share on other sites

This sounds like nothing out of the ordinary. Read through the successes forums and you will see many claims get to this stage, and further and get settled in full before the court date.

 

Next you will receive the Allocation Questionnaire. Complete and return with payment. Send in photocopy of the AQ along with your schedule of charges to the solicitors, then sit back and wait. Settlement does come.

Lloyds TSB - £972

S.A.R, prelim and LBA sent

Claim acknowledged

Defence received

AQ 20/06/06

***FULL SETTLEMENT RECEIVED 20/07/06***

 

Woolwich - £2288

S.A.R, prelim and LBA sent.

Offered half

Moneyclaim filed online 02/08/06

Judgement filed online 23/08/06

WARRANT FILED ONLINE 30/08/06

MONEY RECEIVED BY BALIFF 04/10/06

***FULL SETTLEMENT RECEIVED 09/10/06***

 

Smile - £175

Pelim 23/06/06

***FULL SETTLEMENT RECEIVED 07/07/06***

 

My Ex vs Woolwich - £715

S.A.R sent 30/08/06

Pelim 06/10/06

LBA 20/10/06

 

Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

11. feel beaten and need legal help but cant afford it - to defend my case

 

12. need help from someone somewhere - would use a solicitor if they would take payment if i won they case (and a fair amount)

 

Dear Lord, why would you want a solicitor? Is he likely to be as determined as you to get your charges back? And why throw away a large chunk of you cash at someone else when all it takes is a bit of determination, LOTS of reading on here and the cost of a few stamps, and, I'll be honest, quite a lot of paper and printer ink ;-)

 

Of COURSE, the solicitors wrote a big letter and said they would defend, and bla bla BLAH! That's what they get paid a lot of money to do!

 

But think of it this way: So far, every single person on this board who has had the same type of letter (some more threatening, some less) has had their money back without going to court. Plenty more will.

 

Can you clarify this?

 

8. claimed judgement on same day they defended (day 30 duh)

 

9. judgement rejected and referred to altrincham county court by money claim

 

You agreed with Rob S that the judgment was set-aside, but is that the case? I read it that your application for judgment was refused as they had lodged a defence within the prescribed time (more or less :rolleyes:). They are 2 very different things and need to be dealt in a different manner, so please tell us which one it is. Thanks.

 

 

If it is, as I suspect, just a normal court hearing thingy, just keep on reading, and you will see that hundreds, maybe thousands, are in the same boat as you. Don't panic, they have not beaten you, they will not beat you.

 

PS: Moved your thread from "General Consumer Issues" to "RBS forum". And I have changed your title to something less defeatist, as we have now established that in fact, they have NOt beaten you. Quite the reverse. ;-)

Link to post
Share on other sites

hi Bookworm, thanks for your reply, very useful indeed!!

 

yes to clarify the points 8 + 9

 

I filed for judgement on day 30 at 7.30 am on moneyclaim.co.uk

it was the same day the defence letter arrived at moneyclaim so they rejected the judgement .

 

They have now posted me the questionairre and have since passed me over to Altrincham , i am going to fight and win!!

Link to post
Share on other sites

Right, ok, so not a set-aside then. Cool. Much easier that way.

 

Keep on reading then, and don't worry, all normal, business as usual. ;-)

 

There is a guide by Jonni2bad on how to fill in the AQ, have a good read and holler on here if you need help.

 

Yes, you ARE going to fight and win, that's the attitude! :-D

Link to post
Share on other sites

  • 3 weeks later...

latest news - ps looking very good!! :)

 

I filled in the AQ questionaire and used the correct payment excel spreadsheet template from this site , sent this information to the court and have since recived a pay off letter from cobbets

 

they have offered over half of the disputed amount (not including court costs)

should i go to court and see what the outcome is or send them a letter asking for more money and i will cancel the court case! (maybe 2/3 of the case)

 

cheers

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...