A few weeks ago we received a letter from Blemain asking for copies of our home insurance policy so they could make sure their interest was noted on it. I contacted the insurance company, who immediately added a clause, not naming Blemain personally, just saying that "your bank/building society's rights would not be affected by anything done to increase risk of loss or damage in the home provided they were unaware of such action", which I forwarded by post.

This was unacceptable to Blemain and I again contacted the insurance company by letter asking them to add Blemain's name to the schedule and contact them directly by email to say it had been done. 2 days ago we received the following,

Does anyone have any advice please?

To clarify. Did you send them the policy? Or just that individual clause??

A copy of the policy.

what are they going on about?

there was a simular thead some time back

turned out they had been charging their own insurance when there was insurance already on the buildings etc

dx

Hmm thats a new one on me, charge you for not providing required documentation...

a) Does their t&c state they will do this?

b) Does it define "required documentation", its far too open ended for my liking.

c) Has your insurer complied with their request?

S.

The insurer says they have,Blemain say not. What should we do? Fed up of these robbers. Time they were stopped!

Don't you think it is bit strange that this is the first time they have ever asked about the insurance? I wonder why that is hey?

The agreements terms & conditions read:

THE POLICY SHOULD NOTE THE LENDER'S INTEREST AND A COPY OF THE POLICY SHOULD BE SENT TO THE LENDER

NOT MUST NOTE AND MUST BE SENT???

Wonder why all of a sudden Blemain are sending out these letters, mmmmmmmmmmmm

Give us a clue,

Pers I would refuse their schedule of charges, stating

that you and the insurers have full complied with

the clause in the agreement, and that you require

them to remove the charges from you account.

Head your letter Formal Complaint and address to the MD

or CEO.

Don't you think it is bit strange that this is the first time they have ever asked about the insurance? I wonder why that is hey?

 

The agreements terms & conditions read:

 

THE POLICY SHOULD NOTE THE LENDER'S INTEREST AND A COPY OF THE POLICY SHOULD BE SENT TO THE LENDER

 

NOT MUST NOTE AND MUST BE SENT???

 

Wonder why all of a sudden Blemain are sending out these letters, mmmmmmmmmmmm

Could it be due to it only being on Cheshire BS CCA as an introducer

and not specifically licenced themselves?

Sorry for being a bit thick here but I dont get what you are saying. We've had this loan for a few years and think only had one late payment. I'm going to paste some info up after work for people to look at. I'm quite prepared to take these on, they don't frighten me !

We have had a thread on Blemain recently where they

stated that the CCA 1974 and amendments cannot apply to

them as they are not OFT licensed.

They seem to be working on the cover of the building

societies license.

Any thoughts on the following?

Telephone charges for ringing me? PPI not asked for etc ! Arrangement fee? Broker fee? Was this mis-sold?

Were you self employed at the time?

Were you told that PPI was essential to get the loan?

I believe the telephone charges are unreasonably high.

Brig.

Were you self employed at the time?

Were you told that PPI was essential to get the loan?

I believe the telephone charges are unreasonably high.

 

Brig.

Yes, yes and so do we.

In that case PPI is defo miss sold, = complaint 1. and reclaim.

Formal complaint in same letter regarding unreasonable charges,

and copy all to OFT, loads of breaches there.

Trading Standars via consumer direct is another route.

Press Blemain hard on all points and get their

complaints procedure, follow that, I have no doubt

that they will come up with a Final Response full of bull feathers

so you can take it to FOS.

Brig.

I would ask to see the t&c that confirm they can charge for phone calls also.

S.

Hi S, 35 quid for a phone call I only charge £12 time for a review:madgrin:

How lawful are the brokers fee and the arrangement fee?

They are allowed to charge these so lawful yes,fair and reasonable probably not.

I've just checked the statement and we've had this loan for over 5 years and only had 1 late payment. We now owe more than we borrowed ! Amazing,

Charging interest on charges?

There was a recent thread on them where

they claimed that they were ''untouchable'' as

they are not regulated or licensed by the OFT.

and that CCA doesn't apply as the are only

an ''introducer''.

What on earth is an introducer? If its what I think it is then why were they used by CLICK FOR A LOAN (broker) for our loan?

Sent the following to FOS,

I, along with many others am having problems with Blemain Finance and was wondering if you could advise as to whom complaints should be made about Blemains practices.

Many of their customers are being ripped off with unfair and unreasonable charges and interest on those charges. Blemains new con is to not accept someones house insurance and to “set up” a policy to show Blemain’s interest on a second charge. I suggest most people cannot afford to pay this and so then incur more charges and interest which means they can never pay off the loan.

My wife and I took a loan out through CLICK FOR A LOAN(Broker) over five years ago and think we’ve only had one late payment and yet we owe more than we borrowed !

Blemain ignore complaints made to them and then charge £35 to telephone us for any trivial matter they can invent.

The broker charged £1000 along with £250 arrangement fee to Blemain, both of which were added to the amount borrowed, is this legal?

I look forward to your response.

Regards