Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    DaringDon Novitiate



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    Cagger since : Jul 2006
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    Default Step by step guide

    Can someone paste link to the step by step guide for me please. I have seen it before but have been looking for ages and cant find it now.

    thanks people.

    Similar Threads:
    14/09/2006 - Data Protection Act letter sent to my bank.............here goes
    28/09/2006 - Statements received through the post. Charges appear to be in the region of £2000
    04/10/2006 - Prelim letter sent for charges of £2037
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  2. #2
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    DaringDon Novitiate



    Follow Real_CAG on Twitter
    Cagger since : Jul 2006
    Posts : 76 (0.02 post per day)

    Default Re: Step by step guide

    Scrap that people...............foun d it (and bookmarked this time lol)

    14/09/2006 - Data Protection Act letter sent to my bank.............here goes
    28/09/2006 - Statements received through the post. Charges appear to be in the region of £2000
    04/10/2006 - Prelim letter sent for charges of £2037
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  3. #3
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.
    weej Novitiate weej's Avatar



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    Default Re: Step by step guide

    Martins MSE site has all the initial details. They can be found at:
    Reclaim unfair bank charges: donít let them keep your cash! | MoneySavingExpert.com

    That said, you really ought to read and read and read some more from the threads/ templates on here.

    Good luck (not that you''ll need it)

    1/9/06 RBS claim #1
    8/11/06 - claim settled
    17/11 claim #2 started - incl creditcard
    30/11 - CC statements received
    31/11 - Prelims issued - RBS paying up, only M/C to go)

    If any of my advice/ info has been helpful, please click the scales

    Please also remember that any advice is given from my own experience and in good faith as a lay person. If in doubt, please contact a qualified professional
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