My mum phoned me today to say she has had 2 phone calls from capital something asking to speak to me.

They wont tell her anything and just say they will phone again another time to talk to me.

I closed my account with them 5 years or so ago but had a maxed out £3K credit card with PPI for a number of years.

I was going to send off a SAR to them but it appears they might want to contact me instead?

Anyone been approached?

I did phone there customer services but they cant access my account details and said I should write to them.

Hi there

You say you closed your account but it was maxed out? Can you clarify please.

I doubt whether they are contacting you to offer you a refund....doesn't sound like Cap1 to me.

If there was a debt then it is more than likely they are contacting you because its getting close to being Stat Barred.

ims

I just remembered I have a copy of my credit report and actually had the card from 2004 and cancelled it in 2008.

No I closed the account by paying it off. I got a loan and paid off all my cards to get out of endless dept.

So to cancel it, was it fully paid off?

FORGET THE ABOVE -----POSTS CROSSED

Hi

So no debt on the card....if you're sure then probably nothing to worry about. In any event, if its that important they will write to you.

You mention ppi on the card. If this was mis-sold you can claim it back if you wish.

ims

I have told my mum to get a name and number I can call to see what they want.

I am going to claim the PPI back as they made me have it and were very pushy when I tried to cancel it years later.

I am going to claim the PPI back as they made me have it and were very pushy when I tried to cancel it years later.

Good on you

Go get 'em

You shouldnt telephone them.

Make your initial request for refund of mis sold PPI by letter, send either recorded or special delivery post and keep the receipt.

If you dont have all your statements, then send a Subject Access Request to Capone.

I am going to send a SAR but I only phoned them because they are trying to get hold of me, I have no idea why as I have not had a card with them since 2008.

Sent off SAR today.

Sent off SAR today.

Excellent.... keep us posted

ims

Well Got all the info today!!

No point being paranoid about signatures as they do keep originals on file you know!

My original application form is there with PPI ticked as NO

There data screen dump shows PPI Required NO

1st statement has PPI added along with the next 3 years or so!

Now going to put it all in a spreadsheet and work out what is owed to me.

I hav'nt looked at the option of adding interest yet, can someone point me in the right direction of what I can claim? is it based on APR?

Well Got all the info today!!

No point being paranoid about signatures as they do keep originals on file you know!

My original application form is there with PPI ticked as NO

There data screen dump shows PPI Required NO

1st statement has PPI added along with the next 3 years or so!

 

Sounds Like Open & Shut Case to me then

 

Now going to put it all in a spreadsheet and work out what is owed to me.

I hav'nt looked at the option of adding interest yet, can someone point me in the right direction of what I can claim? is it based on APR?

I've attached a spreadsheet which will do the calculation for you.

You only need to enter list data in columns A, B and C. Change the APR figure in the blue section to the rate they were charging you for purchases. The daily rate below it will alter itself. Amend your personal details in the blue section. This si then your Schedule of Claim (SOC).

Fire this sheet off to Cap1 together with a completed fos questionnaire (download from fos website) and a letter reclaiming the ppi payments and stating on what grounds you were mis-sold.

Personally I like the templates here...

http://www.thisismoney.co.uk/money/bills/article-1606652/LETTER-TEMPLATE-Mis-sold-PPI.html

Don't be surprised at how the interest your claiming mounts up....it can amount to quite a bit on a credit card claim.

Regards

ims

CompoundInt.xls

This makes my claim over £3K for £880 PPI charges! Does this seem right?

Do I put the end date as today or when the PPI ended in 2007? I cancelled it in 2007 when people started finding out about the [problem].

The interest rate for purchases was 26.94%

I had previously filled out the same spreadsheet but at 8% statutory interest which came out at £1200 ish.

I need to make sure I get this right so they dont try and fob me off too much (I know they will and am happy to go to court.)

This makes my claim over £3K for £880 PPI charges! Does this seem right?

Do I put the end date as today or when the PPI ended in 2007? I cancelled it in 2007 when people started finding out about the [problem].

The interest rate for purchases was 26.94%

I had previously filled out the same spreadsheet but at 8% statutory interest which came out at £1200 ish.

I need to make sure I get this right so they dont try and fob me off too much (I know they will and am happy to go to court.)

Like I said....compound interest can mount up to quite a sum.

If you're happy you have entered the date of the payment in column A, the nature of the payment in column B and the amount of the payment in column C then the resultant figures will be fine. If you want me to check it, post up your spreadsheet (MINUS PERSONAL INFO) and I'll take a look for you.

The end date is right up till now....after all, they have had your money up till now.

Regards

ims

See attached!

Cap1CompoundInt.xls

See attached!

Hi

Looks fine to me.

Funny, I thought I'd formatted column C as a currency column. Still never mind.

Ok so fire this off as advised above. As you're happy to go to court, you can set the timescales so I would start with the first letter giving them 14 days to repay the money.

Regards

ims

Remember, you also get 8% Stat on top of that

Remember, you also get 8% Stat on top of that

If it goes to court, yes

ims

8% on top as well?

So correct me if I am wrong 3305.32 + 8% = 3569.7456

Forget the 8% for the time being....it will only apply if you get into court.

ims

Ok going to print all this at work tomorrow and send it of pronto.

These loosers have really ticked me off, I was sure I was miss sold this and now I know for sure. No policy details on file, no signed agreement, boxes ticked no on forms and computer.

These people are crooks and should be treated appropriately.

A few last questions before bed.

Is there a LBA Template that I can mod, In my case I was not sold PPI but rather just given it without knowledge. I have no records of agreements from CAP1.

Do I go in with LBA straight away or do a preliminary letter first?