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    • Update 15th March the eviction notice period expired, and I paid my next month rent along with sending them the message discussed above. After a short while they just emailed me back this dry phrase "Thank you for your email." In two weeks' time I'm gonna need to pay the rent again, and I have such a feeling that shortly after that date the contracts will be exchanged and all the payments will be made.  Now my main concern is, if possible, not to end up paying rent after I move out.  
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    • The text on the N1SDT Claim Form 1.The claim is for breaching the terms and conditions set on private land. 2. The defendant's vehicle, NumberPlate, was identified in the Leeds Bradford Airport Roadways on the 28/07/2023 in breach of the advertised terms and conditions; namely Stopping in a zone where stopping is prohibited 3.At all material times the Defendant was the registered keeper and/or driver. 4. The terms and conditions upon  entering private land were clearly displayed at the entrance and in prominent locations 5. The sign was the offer and the act of entering private land was the acceptance of the offer hereby entering into a contract by conduct. 6.The signs specifically detail the terms and conditions and the consequences of failure to comply,  namely a parking charge notice will be issued, and the Defendant has failed to settle the outstanding liability. 7.The claimant seeks the recovery of the parking charge notice, contractual costs and interest.   This is what I am thinking of for the wording of my defence The Defendant contends that the particulars of claim are vague and are generic in nature which fails to comply with CPR 16.4. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is denied. It is denied that the Defendant ever entered into a contract to breach any terms and conditions of the stated private land. 2. Paragraph 2 and 4 are denied. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was only contracted to provide car park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. 3. It is admitted that Defendant is the recorded keeper of the vehicle. 4.  Paragraph 6 is denied the claimant has yet to evidence that their contract with the landowner supersedes  Leeds Bradford airport byelaws. Further it is denied that the Claimant’s signage is capable of creating a legally binding contract. 5. Paragraph 7 is denied, there are no contractual costs and interest cannot be accrued on a speculative charge.   I'm not sure whether point 4 is correct as I think this side road is not covered by byelaws? Any other suggestions/corrections would be appreciated.
    • Dear EVRi parcelnet LTD t/a evri   evri parcelnet isnt a thing also you say defendant's response which is a bit of a weird format.   Something like   Dear EVRi, Claim no xxxx In your defence you said you could not access tracking. Please see attached receipt and label Regards
    • Welcome to the Forum I have moved your topic to the appropriate forum  Residential and Commercial lettings/Freehold issues Please continue to post here.   Andy
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East Anglia or North London - your meter readings may be reversed


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I work as a meter reader for Southern and cover the majority of Norfolk (exluding the Kings Lynn/Fens area and the south west of the county) and some of North Suffolk.

 

I would urge all people that live in the Eastern area and are supplied by Southern (or Atlantic, Marks & Spencer, or Ebico) and have a day and night meter to check whether their readings are billed the wrong way round or not. Please note the Eastern area covers Norfolk, Suffolk, Essex, Cambridgeshire, Bedfordshire, Hertfordshire, a small part of Buckinghamshire (I believe) and much of North (and North West) London.

 

The problem stems as follows:

 

Traditionally in the Eastern area rate 2 is the day rate and rate 1 is the night rate. (some day and night meters display only rate 1 and 2 on the digital display, rather than quoting normal and low). Now, Southern (being originally based in the South of England and parts of Scotland) traditionally do things the other way round: they term rate 1 as being the day rate and rate 2 as being the night rate.

 

If your day and night meter was fitted by Siemens (or some other contractor they have used) then rate 2 will be the day rate and rate 1 the night rate. There should be a card placed behind the meter if this is the case.

 

However, Southern started changing their own meters in the Eastern area at some point during 2010 (I don't know when exactly unfortunately). If your day and night meter was changed (or you moved from a single rate meter to a day and night meter) during 2010 or 2011 I would urge you all to check your bills. This is because Southern use rate 1 as being the day rate and rate 2 as being the night rate in the Eastern area.

If Southern have changed the meter, there should be a sticker placed on the meter board (ie: the wooden board on which the meter is attached), rather than a card placed behind the meter. THIS MEANS THAT RATE 1 IS THE DAY AND RATE 2 IS THE NIGHT.

 

Unfortunately, meter readers are not informed of the past readings on our handheld machines so unless we see the meter in front of our eyes (and even then this is not failproof) we cannot be sure which is the day and which is the night rate. If you leave a card out for the meter reader, you need to know which is the day and which is the night rate - otherwise you run the risk of being grossly over (or under) charged. Please bear the above in mind.

 

 

I anticipate that a lot of Southern customers that are on the day and night tariff, and live in the Eastern metering area, will encounter problems with their bills in future. They are quite likely to have their readings transposed.

 

This may also apply to other areas of the country too. However, I believe most other areas class rate 1 as the day rate ands rate 2 as tge night rate. Unfortunately, the Eastern area traditiionally does it the other way round. Norfolk has a saying of "we do things different". Well, it doesn't really help here!

 

In conclusion, what rate 1 and 2 stand for on your meter will be detrmined by who has fitted the meter. Please be aware of this and prevent future problems!

 

 

Site moderators - would it be possible to put this post on as a sticky on the site? I think this would be very useful!

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Thanks for this. Are you using your real name? I don't think that the companies would be too pleased about this - even if it is true

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Also, amzingly, I am sure that we had someone complaining exactly about this problam a few days ago.

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Also, amzingly, I am sure that we had someone complaining exactly about this problam a few days ago.

 

BF, is this the one you are thinking of.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?304165-Transposed-E7-meter-readings

 

Have popped a link to this revalation on the above thread :)

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Yes, it is my real name. There are only four other meter readers employed by Southern covering the same geographical area as me.

I was thinking that the thread would be useful to Southern as well as myself (I have brought it up to my manager at work) as it will mean hopefully that some customers are able to understand why they may be getting excessively high bills at an at an early stage - thus making it easier for Southern to resolve the issue when the customer contacts them.

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I've sent you a pm and also an email

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Reading this posting about Atlantic faulty billing reminded me of a slightly different experience regarding the actual (faulty) computation of the figurework on their bills when there was no confusion about the actual meter reading or number of units used.

 

Please see my separate post below headed "Atlantic gas & electric possible faulty billings software (not re night & day)"

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I had this problem with EON. Some years ago, they decided that the meters were the wrong way round and switched them over without doing a physical check. Then two years ago (2009) they swapped the meters back AND back billed me for the whole period (not allowed by their code of practice). While checking the meters I noticed that meters were very old (certified March 1986) and hence probably being used well past their legal life (typically 10 years)

 

I complained to the Energy Ombudsman pointing out that I felt that when meters are transposed this should not be done without a physical check and that I was concerned that the meters were being used past their certified life.

 

Re the transposition with out a physical check, the Energy Ombudsman felt that EON "could do this".

 

Re the age of the meters, initially I was told that EON's records showed that the meters were replaced May 1998. When I challenged this the replacement date changed to August 1997. But again I had irrefutable evidence that the meters were not replaced then.

 

I have given up on getting the Energy Ombudsman to do anything.

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Jeremy, this is interesting. Whos is the energy ombudsman? I haven't heard of this before

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They are supposed to resolve complaints from consumers about the energy companies. But is funded by the energy utilities. They relaunched in April this year but based on my experience they have a lot of work to do.

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Ta

Have you got a link to their website please

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