Marc Gander - The Consumer Survival Handbook

A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.


Patricia Pearl - Small Claims Procedure - A Practical Guide

An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)

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Thread: well here goes

  1. #1
    Basic Account Holder
    Do you record your calls?
    You'll regret it if you don't.

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    Cagger since : Jun 2006


    Talking well here goes

    am just sending off my first letter with the total that I want refunded to me from the past 6 yearsicon. The grand total with interest (12% to total) figured that would cover 6 years easy enough, comes to 3571.00. This is a business account with bank of scotland. I had all the statements so I didn't have to send the data letter requesting them. I typed in a list of all dates and charges and subtracted any refunds given to me (which were not many) and came up with this total. I am sending off the letter to two addresses, One boS customer relations in dumfermline and another copy to data protection manager. halifaxicon in west yorkshire. Are these the proper addresses? Wish me luck I really need the money!!.

  2. #2

    Default Re: well here goes

    Good luck, but I think it's only 5 years you can claim for in Scotland.

Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE
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