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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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tony v mint


big dutch
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could somebody direct me to the where the draft of the letter to send off to mint requesting my charges back.

 

i have already sent the letter re- statements and have recieved these back, have worked out how much they have charged me and just wondered if the letter i send a credit card is different than the one i send a bank

 

any help would be appreicated

 

thanks

 

tony

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Hi Tony The letter is the preliminary one (asking for it back ) and theres a link for this its in the bank temps folder see bottom of this post.

 

Dont forget to send a charges schedule with it too.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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No worries we are all new here at one time.

A charges spreadsheet/schedule is a list of the charges you are wanting to claim back.

These should be listed by oldest date first.

Next type in what the charge relates too...ie unpaid cheque charge......unauthorised overdraft etc etc.

Then enter the amount charged.

 

Basically this is your statement showing the charges you are claiming back.

 

To help you do this there are spreadsheets in the bank temps folder (link at bottom of this post )

remember not to include the 8% interest until you submit the court claim forms.

 

hope this is a little clearer.......there are examples and more details on how to use the spreadsheets in the temps folders.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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It is likely they would use this in any defence so send one ASAP.

 

;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 weeks later...

got my reply from the letter requesting my charges be refunded today

bit shocked there was not even an offer of goodwill

 

just a letter saying they do not agree.........................remember when i spend on a credit card i am borrowing there money and if i go over limit, late payment i should be expected to pay a fee................................i sgned the contratc knowing the charges

 

the only thing they have said really is that they have now reduced there fees from £20 to £12

 

so is the next step the letter to the small claims court

 

i have had a look on the forum and cannot see any success stories with mint

has anyone had success

 

advice needed

 

thankyou in advance for anyone who can help

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has anyone had success v mint as i cannot see anywhere on the forum that thye have

 

they only owe me £135 so i am wondering, as its a small amount that this is why an offer was not made

 

anyone ???

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has anyone had success v mint as i cannot see anywhere on the forum that thye have

 

they only owe me £135 so i am wondering, as its a small amount that this is why an offer was not made

 

anyone ???

 

 

big dutch

 

I have just this week received a letter from the Court saying Mint has paid the bailiffs and the money will be with me when cleared.

 

Mints have not responded to any of the courts letters and I had to issue a warrant for the bailiffs to go and see them.

I wish I was there to see there sorry little faces.

 

In the end I won and got all my money back £276.:D

 

Good luck and keep on pushing.:)

Best Regards<br />

<br />

Clarkey1<br />

<br />

<b><font color="red"><img src="images/smilies/laugh.gif" border="0" alt="" title="Laughing" smilieid="25" class="inlineimg" /> <u>If I have helped then please click on the scales</u> </font></b><img src="images/smilies/laugh.gif" border="0" alt="" title="Laughing" smilieid="25" class="inlineimg" />

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Hi same stage myself sending MCOL today:mad:

 

bob, did you send an LBA first or go straight to the MCOL

 

so far i have sent a letter requesting statements that i recieved, then sent a letter requesting my charges back that they replied to with no offer

like i say, do i now send the LBA as advised in the library or go straight to MCOL

 

as help is very much appreciaited

 

its only £132 but its the principal now (especially as they have charged me £36 this month for a late payment they say i had in august

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