Hiya,

I used to have a monument credit card and recently realised that I was paying ppi on it (payment break plan).

I never asked for ppi so it was definitely mis-sold.

Sent a pre-lim letter to Monument, and they wrote me back stating that Barclays now has my account.

Should I continue to pursue Monument or do I send a pre-lim letter to Barclays?

I have all my statements and everything, so its just knowing who i'm gonna nail to the wall

beware the run around

but yep go get them

they were split between barclays and MBNA i think

there are successes here too

dont fall for the old 'it was not PPI! either'

dx

Thanks Dx, I saw the successes and all. That was what reminded me that I had that card once upon a time. So i checked the statement and saw something called payment plan??? I wrote to them and they telling me that some account was split with them and Barclaycard. I looked through the forum and could not see any mentioned of anyone got a reply like mine.

I will re-send the prelim letter to Barclaycard and ask for my money as I sure did not request this payment plan at no time during the life of my credit facility.

Thanks for your help .

yep the old payment break plan

think i've got a thread somewhere from moons ago.

they never did cough the correct amount up

just some GWP of about 1/3rd!

they've got a shock coming soon

its really about time i worked on my debts rather than eveyone elses!!

dx

I was wondering what it was when I saw it and when I read through some monument threads, I realized it is a another name for PPI, that was tricky as I was about to throw the file back in the old garden shed :irk:

Awww Dx you need to get on yours as well and don't stop helping us here; It is greatly appreciated .

Hello DX... your advice is very good re Monument. Got a letter today saying they will repay me for 6 years of ppi (oh no its called Payment Break Plan remember lol!!)

The amount I paid in is £754.57 - should this not have interest added as well and.....how do i work it out? Please help me thanks

Tugela,

With regards to the interest, I read on on of the other forums that 8% interest has been paid by Monument (at request).

dear dx100uk

do you have a sample letter I can use? Did you also managed to get their current address?

Jey,I have been dealing with this person at Monument and so far so good - she went from offering me 3 years repayment to 6 years. give her a try

Carole O'Neill

Customer Relations

Monument

51 Saffron Road

Leicester

LE18 4US

they 'should' put you back in the financial state as if the PPI [sorry payment break plan!!] had not been charged.

they cleaverly will argue thay did not charge intereston it, as it is after the interst calc on each statement.

HOWEVER THEY DID!

you should be charging them at THEIR interest rate compounded.

dx

Hello DX... your advice is very good re Monument. Got a letter today saying they will repay me for 6 years of ppi (oh no its called Payment Break Plan remember lol!!)

The amount I paid in is £754.57 - should this not have interest added as well and.....how do i work it out? Please help me thanks

Hi. 've been 'googling' this question about 'Payment Break Plan' and was put off by some of the answers.

So can you/someone confirm that it's definitely a type of PPI and I can reclaim it too?

Thanks

Stuarto

Hi. 've been 'googling' this question about 'Payment Break Plan' and was put off by some of the answers.

 

So can you/someone confirm that it's definitely a type of PPI and I can reclaim it too?

 

Thanks

Stuarto

Hi Stuarto

Yes it is ppi......just another name to disguise it as something its not.

Claim it back

ims

Hi. 've been 'googling' this question about 'Payment Break Plan' and was put off by some of the answers.

 

So can you/someone confirm that it's definitely a type of PPI and I can reclaim it too?

 

Thanks

Stuarto

Yes it is a fancy name or the name Monument used to in terms of PPI, yes you canclaim it back. Make sure you have all your statements with all the payment break plan charges on them and use one of the spreadsheets on CAG to add up all the payments made. You can also claim contractual compound interest.

Thanks ims.

You answered my previous questions earlier too thanks for your help.

Stuarto

IMS you are so much quicker then me LOL

Thank you to 'moneyproblem' too - just spotted your reply!

IMS you are so much quicker then me LOL

Hi MP

Got a couple of days off so I thought I'd spend some time on CAG.

I know, I know....I need to get out more

ims

Thanks ims.

 

You answered my previous questions earlier too thanks for your help.

 

Stuarto

You're welcome

@IMS no problem lol, getting out more means nothing I take my laptop with me sad really lol

@Stuarto your welcome, let us know how things goes with your claim, I have not heard back from Barclaycard as of yet. I will write again soon as their 14 days should be coming to an end soon. Will post update as it comes .

hi how long did it take from sending your letter to them,to get the offer ?

Hi Roxyroo,

I started my claim end March (i think) and in May i got a letter saying they would give me back all six years of my ppi. If you look at my post you will see the lady i dealt with who was ok - good luck with yours

Hi...2 weeks from my initial letter I got standard "holding" response & then within 7 days I received their full response.

Hi...Within 2 weeks I received a "holding" response and to be fair within a further 7 days I received their full response. hope that helps.

hi thanks for your reply i have used the lady you dealt with, ive just had a reply today saying they are dealing with it thanks for your helpx

Hi Tugela, thanks for your help i used the lady you dealt with ,ive had a reply today saying they are dealing with it thanks for your helpx