Marc Gander - The Consumer Survival Handbook


A 220 page introduction to all things consumer related by our own BankFodder.

Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.

£6.99



Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)


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  1. #1
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    btpboy Novitiate



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    Default they said they wont pay me a penny !

    i sent the standard letter in, and they replied saying they would not pay.

    what do i do now?

    help !

    thx

    ritchie

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  2. #2
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    BigCol Novitiate BigCol's Avatar



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    Default Re: they said they wont pay me a penny !

    Richie,

    have you read the FAQs? If not do that first.

    Have you got your statements? If so, have you highlighted the charges and put them into one of the spreadsheets?

    Have you requested these charges back nicely? If so then update your spreadsheet and send in your lbaicon.

    BC

    Big Col
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  3. #3
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    Default Re: they said they wont pay me a penny !

    well today, i have sent off that data protection letter, asking for a full list of charges, so i will start again when i get their response i guess.

    do you think i have mucked it up now, and lost my chance


    R


  4. #4
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    BigCol Novitiate BigCol's Avatar



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    Default Re: they said they wont pay me a penny !

    No,
    you should be OK as long as you now keep to the timescale and the procedure. Have you sent the DPA to your Branch?

    BC

    Big Col
    RBS LBA 20/06/06. WON - 21/10/06
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  5. #5
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    Default Re: they said they wont pay me a penny !

    yes, sent it today....40 days wait now!!


  6. #6
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    Default Re: they said they wont pay me a penny !

    Smashing,

    give them a call in a few days to check that they recieved it.....unless of course you sent it recorded delivery that is......

    BC

    Big Col
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    MBNA Virgin(2)-Start-20/06/06, Claim 100, 15/8 - Winner!!
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  7. #7
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    livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad Authoritative livelylad's Avatar



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    Default Re: they said they wont pay me a penny !

    Quote Originally Posted by btpboy
    yes, sent it today....40 days wait now!!
    hi you must ensure you read the FAQs they will guide you through the whole process.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.
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  8. #8
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    Default Re: they said they wont pay me a penny !

    Hmm,

    must be an echo around here!! But LL is entirely correct.

    BC

    Big Col
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