Sent off the DPA letter today.

Recieved all statements from my old bill payment acct this morning. (still waiting for the DPA from my curr acct). £280 in charges.

Preliminary letter in post tomorrow.

Good luck

Keep us posted

Recieved reply from BOS today offering £100 as full and final settlement of all claims I may have. Will be sending my letter rejecting this offer tomorrow

Recieved letter today offering £292 in full and final settlement (very genorous as my claim was for £280). but I am rejecting this as it is full and final settlement for all accounts and I am only just totalling up the figures for my old current account which are so far in excess of £500. Does anyone reckon this is unreasonable.

How much did your letter state you were claiming?

If you are claiming more, have you amended your claim to show this?

only claiming £280 on this account. I haven't claimed for my other 1 yet.

This just needs clarifying...

Are you saying that yo've only started the claim for one account, and they've offered you the full amount, or did their offer state that it was for BOTH of your accounts (i.e. including the one you haven't started claiming for) ???

:-|

The letter stated that the offer was for full and final settlement of any/all claims on any BOS accounts that I have. However as I have not informed them that I will be claiming on my old closed acct then I assume that the offer is only for the charges applied to the account that I have claimed for. I have written back rejecting the offer due to the conditions attached to it but informed them that I would accept the offer to settle this claim without the conditions.

Sorted!

Gave BOS 7 days to respond when I sent the letter rejecting their offer. They recieved it on the 1st of June and I have heard nothing from them since. Money has not been placed in my account.

Do I start court proceedings now or give them another day or 2.

Oops. I screwed up with the dates. They rcieved the letter on the 5th

Anybody able to offer advice, do I issue court proceedings or wait a few days?

When did you post it?

I sent the rejection letter giving them 7 more days on the 3rd

Well it now seems as though you've passed the point - however, just to be sure, before starting the money claim you might wish to double check that they haven't simply confused themselves...

DO you feel comfortable phoning them? If so, I would be tempted to get final clarification that they are definately offering F+F for both accounts - it could just have been a typo.

If they say it is, start the claim. If they offer to settle on the one account with all the money, then get it in writing.

Don't let them put you off timewise though, tell them you are looking for an answer NOW otherwise court action will start online immediately after putting the phone down.

This topic was closed on 03/07/19.

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