Jump to content


  • Tweets

  • Posts

    • The digital bank has introduced three new plans - Extra, Perks and Max - replacing its existing Plus and Premium plans for new customers.View the full article
    • Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

issue with 'Business transfer agent'


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3602 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

SORRY MEANT TO POST AS A NEW THREAD.

 

Hi all

 

 

Here is post i posted over one year ago and a post on PAINSMITH'S SOLICITOR's blog. To my mind this is the first court decision made under these regulations. "ESTATE AGENTS BE WARNED CANCELLATION NOTICE REQUIRED"

 

 

"Yes it is a contract law matter. For this contract to be legally enforceable you must have been given a NOTICE OF RIGHT TO CANCEL IN THE PRESCRIBED FORM contained in the written contract.

 

Failure to provide this mandatory written notice render's the contract unenforceable in law.

 

The relavent legistration is The Cancellation Of Contracts Made In A Consummers Home Or PLace Of Work Ect, Regulations 2008 SI 2008 NO.1861

 

I am of course replying to your post on the understanding that you were not given a cancellation notice--------- I have yet to see an Estate Agents marketing contract that complied with the law."

 

 

20 March, 2011 • 23:40 0

Cancellation Notice

 

In a recent case in Watford county courtlink3.gif an agent sought his commission for the successful sale of a property in October 2009.

The Defendant defended the claim on the basis that no Cancellation

Notice in the prescribed form pursuant to the Cancellation of Contracts in a Consumer’s home or Place of Work etc Regulations 2008 had been served.

In response to this defence the agent was relying on schedule 3 of the Regulations which excludes certain contracts from the Regulations. One such contract is for the sale or rental of immovable property.

However, the court held that the contract entered into by the parties was not a contract for the sale or rental of immovable property but one of marketing and as such schedule 3 did not apply.

The court also held that this was a commission contract and therefore caught by the Regulations. Therefore where no Cancellation Notice had been provided then pursuant to clause 7(6) the contract is unenforceable.

The agent’s case was dismissedlink3.gif.

Thank you to Mr Kennedy who brought this case to our attention.

 

LAWDOCTOR.

Edited by lawdoctor
Link to post
Share on other sites

  • 2 years later...
  • 7 months later...
Hello. I have been searching the internet for days to try and find a case result such as this one. Would this apply to the dreaded 'Business Transfer Agents' ? Thank you

 

Hello and welcome to CAG.

 

Would you be able to elaborate on your question please?

 

My best, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Hello Honey bee.

We signed a contract with a 'Business transfer agent' a few years ago.

 

It was to sell a Guest House.

 

We paid £600 upfront.

 

No success so we terminated the contract with them.

 

Shortly after the contract had terminated, we were able to sell it ourselves.

 

Out of the blue, nearly 18 months we have received an invoice for £6k from the business transfer agent

as they say they were still contracted to be 'sole agents' as the sale of the property went through so soon after the contract terminated.

 

Regardless of this, Watford County Court appear to have set a precedence with the above ruling.

 

The internet is littered with complaints about these types of businesses sending out invoices once the property is sold

or demanding the 'withdrawal fee' of anything from £600 upwards.

 

We at least had the £995+VAT excluded from our contract.

 

Even though these types of businesses do not seem to do a great deal

but still send out the invoices even when they did not sell the property.

 

We were told there would be no cooling off period as it was a 'business to business' transaction which was signed in our own home.

 

Interpret what the above ruling says it could be applied to 'business to business' ?

 

Thank you for your time.

Link to post
Share on other sites

What did your contract say about cancelling and if there was any bleed off period where, after cancelling, the agent would still be entitled to commission. Or was there no cancellation clause at all ?

 

If you signed it at home (away from the agents business premise) then Cancellation rights apply.. dont they ?

 

There seems to be quite a bit of information on google regarding the right to cancel.

 

http://www.propertyindustryeye.com/clock-counts-new-cooling-regulations/

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Hello again Everyone. Thank you for your feedback. To try and answer everyone in one go -

 

 

"Just thinking out loud. If you sold it yourself, doesn't that make him still the 'sole agent' as you aren't an agent but the owner."

The contract says 'sole selling rights' (including ourselves not trying to sell it).

 

 

"If you signed it at home (away from the agents business premise) then Cancellation rights apply.. dont they ?"

It is a grey area depending on how you read the law.

 

 

"What did your contract say about cancelling and if there was any bleed off period where, after cancelling, the agent would still be entitled to commission. Or was there no cancellation clause at all ? "

We cancelled the contract with them as per the agreement. Can't say anymore than that.

 

 

"Watford county court can't set a precedence"

Thank you for clarifying. Will keep searching and hope the thought of the bad publicity it will generate for the BTA will be enough for them to eventually back down. We do have a solicitor working on our behalf.

Link to post
Share on other sites

Hi MarkLewis1972

 

 

If your case is the same or very similar, there is nothing to stop you using the same arguments and law as the individual in that case won. But you couldn't use that as a 'precedent' in your case. Best thing might be to get a copy of the Judgement and take a closer look.

 

'"Watford county courtlink3.gif can't set a precedence"

Thank you for clarifying. Will keep searching and hope the thought of the bad publicity it will generate for the BTA will be enough for them to eventually back down. We do have a solicitor working on our behalf.'

Link to post
Share on other sites

"If your case is the same or very similar, there is nothing to stop you using the same arguments and law as the individual in that case won. But you couldn't use that as a 'precedent' in your case. Best thing might be to get a copy of the Judgement and take a closer look."

 

 

Thank you. Do you know how I can get hold of the details of this judgement? Thanks in advance.

Link to post
Share on other sites

You could contact Watford County Court, you only have the year to go by, so won't be easy.

 

"If your case is the same or very similar, there is nothing to stop you using the same arguments and law as the individual in that case won. But you couldn't use that as a 'precedent' in your case. Best thing might be to get a copy of the Judgement and take a closer look."

 

 

Thank you. Do you know how I can get hold of the details of this judgement? Thanks in advance.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...