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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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Kensington Mortgage Claim For Arrears Charges


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Kensington Mortgage-Claim For Arrears Charges.

 

Have started a claim against Kensington for unfair charges such as failed DD, late payment charges which, amount to around 20% of the original second mortgage loan..working on the particulars of claim and will post it here today or tomorrow..

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Hi 42man,

 

Thanks and will keep updating..:-)

 

Having a run in with GE Money here

 

and yet another one with GE mid April...

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Any help or advice is offered as just that, help and advice without any liability. If in doubt consult a legal expert or CAB.

 

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  • 3 weeks later...

This is great. I would like to do the same. I dont have my house now because I was bullied out of it by KM. I took 5.720.00 loan out on 21 October 2004. Am I too late to claim back charges? I also took the claim out through Prestige Finance Ltd who arranged the re-mortgage and then passed me onto Kensington Mortgages. They took me to court and said I owed 7 months arrears when I only in fact owed 3 months. I lost my home of 10 years at the hands of these people am I too late to strike back. ??

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  • 4 weeks later...

 

Hi Elliebes, Sorry to hear your problem and for not answering your post for a while..due to being quite busy.. I'm not sure you can do anything now as I've read threads stating when the agreement is expired or not in force you can't do anything however, I could be totally wrong on this and you may well be able to try..I filed my claim before the agreement expired..

I'm wondering if enough folk feel badly done to then, maybe we can send reports to the FSA and ask them to investigate??

Perhaps a wiser one could throw some light on this and if Elliebes can claim???

Update:

Kensington have made an offer with confidentiality thrown in however, I didn't feel it was enough so, have replied with a counter offer and no confidentiality..to date nothing and the AQ is going in today..they have filed a defence which at some point I'll outline here.

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thanks for replying and its no problem. I will never forget the way they hounded and hounded and hounded me and wore me down. I had a heart attack with the stress of it all. Wonder if I can get them for that? Yes I think we should again collate stuff and send it to the FSA.

 

Actually the Ombudsman is well aware of my case and has kept my case open for me to reapply because they made a cock-up of my paperwork when I sent all my bumf to them 5 years ago just before I left the country. they said they never received it and the guy dealing with my cliaim when contacted 2 years later said my paperwork had been filed under a different number. All I have to do is dispute the KM response letter. Im sick to the stomach on anything to do with KM I cant read the letter because it brings it all back.

 

My daughter who works has a managerial job in RBS said I only ever owed them 2 months and they tricked me into owing 3 months so they could move towards reposession. When they took me to court they said I owed 7 months and on the financial statements for the court they have omitted payments I made earlier in the year to make it look like I owed 7 months. But because it was made by payment book I cant PROVE i paid those payments.

 

This mortgage lender is untouchable by anyone. I think its about time they met their Nemisis.

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  • 2 weeks later...

Im out of time anyway to go after KM for anything as I signed the contract with them in 2004. They moved to repossess in 2006. I lost a 125.000 home for the sake of a 5,500 loan when I had to sell it to stop KM from getting their grubby hands on it. But I only managed to get back the deposit I paid in the end back in 1995. But I was forced into doing this or I would have ended up with nothing whatsoever. The CAB were about as much use as a chocolate fireguard and the DSS were just as bad sticking by their rules.

 

 

Quite frankly it makes me ill to read their final response letter to the Ombudsman because its all full of lies.

 

Again I have said I dont know how these people have still managed to continue to trade. If you can get them UH then go after them.

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14A Special time limit for negligence actions where facts relevant to cause of action are not known at date of accrual.E+W

 

(1)This section applies to any action for damages for negligence, other than one to which section 11 of this Act applies, where the starting date for reckoning the period of limitation under subsection (4)(b) below falls after the date on which the cause of action accrued.

 

(2)Section 2 of this Act shall not apply to an action to which this section applies.

 

(3)An action to which this section applies shall not be brought after the expiration of the period applicable in accordance with subsection (4) below.

 

(4)That period is either—

(a)six years from the date on which the cause of action accrued; or

(b)three years from the starting date as defined by subsection (5) below, if that period expires later than the period mentioned in paragraph (a) above.

 

(5)For the purposes of this section, the starting date for reckoning the period of limitation under subsection (4)(b) above is the earliest date on which the plaintiff or any person in whom the cause of action was vested before him first had both the knowledge required for bringing an action for damages in respect of the relevant damage and a right to bring such an action.

 

(6)In subsection (5) above “the knowledge required for bringing an action for damages in respect of the relevant damage” means knowledge both—

(a)of the material facts about the damage in respect of which damages are claimed; and

(b)of the other facts relevant to the current action mentioned in subsection (8-) below.

 

(7)For the purposes of subsection (6)(a) above, the material facts about the damage are such facts about the damage as would lead a reasonable person who had suffered such damage to consider it sufficiently serious to justify his instituting proceedings for damages against a defendant who did not dispute liability and was able to satisfy a judgment.

 

(8-)The other facts referred to in subsection (6)(b) above are—

(a)that the damage was attributable in whole or in part to the act or omission which is alleged to constitute negligence; and

(b)the identity of the defendant; and

©if it is alleged that the act or omission was that of a person other than the defendant, the identity of that person and the additional facts supporting the bringing of an action against the defendant.

 

(9)Knowledge that any acts or omissions did or did not, as a matter of law, involve negligence is irrelevant for the purposes of subsection (5) above.

 

(10)For the purposes of this section a person’s knowledge includes knowledge which he might reasonably have been expected to acquire—

(a)from facts observable or ascertainable by him; or

(b)from facts ascertainable by him with the help of appropriate expert advice which it is reasonable for him to seek;

but a person shall not be taken by virtue of this subsection to have knowledge of a fact ascertainable only with the help of expert advice so long as he has taken all reasonable steps to obtain (and, where appropriate, to act on) that advice.

 

Linky:

 

http://www.legislation.gov.uk/ukpga/1980/58

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Hi,

 

I feel very sad about the way we have all been treated by these companies and to read peoples individual stories not only on CAG but also from friends of friends..

 

We have never tried to dodge our responsibility to pay our debts however, most have either treated us with contempt or simply flexed their muscles to cause us maximum damage and hardship..

Can't thank the tireless helpers on this site enough and we will always appreciate them..

 

This being said then, just go for it you might find they cave in quite quickly..read what you can, ask for help and definately start your own thread, this way you will be in a better position to be helped..

 

I feel quite happy this week ! GE next ...

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Any help or advice is offered as just that, help and advice without any liability. If in doubt consult a legal expert or CAB.

 

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thanks nevos....oh the irony Im volunteering for the CAB but Ive discovered not all CABs are equal. I might see what I can do and will try to read what I can. My brain is suffering from information overload at the moment.

 

To be honest I dont even know what Im going after them for other than they harassed me out of my home, lied on the document to the courts about how much I owed (I didnt contest this I was beaten) and probably charges on my bill for none payment.

 

Where do I start? yes I will create a new thread I think..

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  • 4 weeks later...

thanks nevos....oh the irony Im volunteering for the CAB but Ive discovered not all CABs are equal. I might see what I can do and will try to read what I can. My brain is suffering from information overload at the moment. To be honest I dont even know what Im going after them for other than they harassed me out of my home, lied on the document to the courts about how much I owed (I didnt contest this I was beaten) and probably charges on my bill for none payment. Where do I start? yes I will create a new thread I think.. -------------------

 

Hi Elliebes..sorry have been busy lately and not replied to your post. I.m not sure if you can do anything about it retrospectively as your agreement will have been terminated though, I guess you might be able to file some kind of compensation claim if you can put it all together what happened and make a case.

 

Did you just let them take it or could you not pay the loan or something? was it a second mortgage? Good luck with CAB..

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Any help or advice is offered as just that, help and advice without any liability. If in doubt consult a legal expert or CAB.

 

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thanks. Ive decided to not bother and let it go.

 

I did take out a loan based on my equity and they did do a lot of lying things to get their grubby hands on my home but in the end due to being pushed into selling my home in an online AUCTION to stop them getting their hands on it was my only option at the time its just going to be a whole load of stress that I dont need. This was 6 years ago.

 

I beat them in the end but to my detriment. I wouldnt recommend doing what I did but if your desperate its another option to pull the rug out from under them. They thought they were going to foreclose on my home and got their eye wiped. Ok yes they got back their mortgage and the loan payment but they wouldnt have been able to make any further profit from it. :-D

 

Im rehoused now albeit rented but I will never own another property again on this basis and I dont want to Im happy with renting.

 

Home ownership is not what its cracked up to be unless your loaded.

 

I will just warn people in the future not to take out ANYTHING with KENSINGTON MORTGAGES. :-(

 

Thanks for your input. :wink:

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man 42 is right go for it... They are trying to settle disputes amicably to avoid the FSA after getting some hefty fines..

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Any help or advice is offered as just that, help and advice without any liability. If in doubt consult a legal expert or CAB.

 

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  • 1 year later...
Kensington have acknowledged service of the claim, thats it for now..

Can you tell me which solicitors you used ? I am about to start a claim against London Scottish. I have £1500 in set up fees on my secured loan plus over £2000 in late fess ect. The loan was for £8k and 5 years on I owe over £11k still. Cheers

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Hi,

 

Been some time since I posted here:

 

cazkenny2000

 

I did it myself as they had added charges of ( from memory) around £1250 or so over a period of time, just before the end of the loan I hit them with a county court claim..they came back with an offer of 900, I refused to accept it then, I thought perhaps I should have anyway, they came back with the full amount.

 

I might add that, to pay off the loan was £2500 within the settlement I agreed to pay the balance £1250 within 14 days..end of story and adios Kensington..I just had got some tax back..

 

Hope this helps, I had found a lot of info on CAJ especially where they had all got fined in to the millions for not helping people..did the trick..

 

Thanks.

 

 

 

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Any help or advice is offered as just that, help and advice without any liability. If in doubt consult a legal expert or CAB.

 

Make Cash Flow Forecast

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... I had found a lot of info on caj especially where they had all got fined in to the millions for not helping people..did the trick..

 

Thanks.

 

 

 

[/color]

 

caj?????

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