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    • a chargeback via a paypal account used in an ebay sale doesn't usually result in funds being sucked from your bank account,  just that you attain a paypal negative balance. as you saying the money was taken by paypal from your bank account without you authorising this? or is it directly the buyers name that is shown? regarding the chargeback but either way you bank account HAS been debited? dx  
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    • Hello, I am a private seller and recently sold a pair of trainers on eBay.  Everything seemed fine until just after the eBay 30 day mbg had expired.  The buyer contacted me with photos showing me that both shoes had ripped.  He wanted his money back, and after refusing to refund him, he then left me retaliatory and defamatory feedback on my profile to the effect that I had sold him fake trainers (this was removed by eBay).  He then initiated a chargeback via Paypal.  Invariably, the outcome was in his favour, and I have now been charged for the cost of the trainers.  I would have also been stung for the chargeback fee, but eBay refunded this.  Incidentally, I do have the email receipt of the trainers from when I bought them from a well-established and bona fide online retailer.  The susbequent conversation with eBay followed its predictable course, i.e. the chargeback is out of their hands etc. I have been in contact with citizens advice, and my bank.  Citizens advice told me that as a private seller I'm responsible for the "Title and description" of the goods, but not the performance, or the fitness for purpose.  To me it is clear; if you receive something that's not as described, you don't then use the goods, and more than 30 days later claim 'not as described'.  In my mind, this makes the claim fraudulent.  He's used the 'they're fake' card to give credence to a 'not as described' claim here, obviously, without any evidence.  My understanding is that the chargeback is unlawful, because the trainers were shipped as described.  However, I read something on an eBay forum regarding sellers having no statutory rights, i.e. no right to appeal against a chargeback decision, or to complain to the financial ombudsman.  Does this mean that if my bank disputes the charge on my behalf, it will be to no avail, even if it's recognisably a fraudulent chargeback?  I have reported it via the Action fraud website. Any advice, anyone?  Would be most grateful!
    • Thank you, I have drafted my letters and started to complete the reply form, printed from this site and not using the one they provided.    2 questions, on the forum link it says to tick box D & I, the reason for box D will be given on my thread, what would my answer be to "I dispute the debt"?  Do I send anything for the Vodafone debt they have included?  I've only done 118 loan s. 77 & capital one credit cards so. 78    Thank you  
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Prelim letter sent today for £417 :)

 

Will keep ya updated

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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  • 1 month later...

LBA sent and replied to - ususal guff!

 

Going to do court thing when get paid next week - concerned for a couple of reasons, keppting a parchute account is going to be a pain as had several accounts over the years as have moved when a bank has annoyed me!! Have rubbish credit rating sur to old debits that are now being paid off...

 

But anyway my question is, going to file court things next week but have 2 fees of £30 each pending to come out 30/10/06 should I add them into the claim underpending - or just leave them out of it?

 

Cheers

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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Putting in the small claims papers tomorrow at the court. Decided not to claim the 2 pending charges as probably can't do that. But will hopefuly get them back after it!

 

Have written toHalifax where I had an old current account to see if they will let me use it again (for when the lovely nationwide closes my account)

 

I assume when they close your main account they also close any savings ones you have with them too? Is a bit huffy and silly of them really to be losing buisness!

 

Anyway wish me luck and I hope that I get the money back ASAP as it is essential living expenses money I am using to put in the claim :(

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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Good luck ;) My claim on Nationwide was served on 10th Oct and they have said they'll defend. Currently playing the waiting game!

Barclays

Settled in full 13/09/06 after LBA (£115.00):D

 

Nationwide

LBA sent 13/09/06 - Response 04/10/06.

Moneyclaim submitted 04/10/06.

Won (settled in full) 19/10/06. (£748.00):D

 

Halifax

S.A.R sent 05/10/06.

Prelim sent 14/11/06.

LBA sent 28/11/06.

Offer rejection sent 30/11/06.

 

GE Capital

S.A.R sent 25/10/06 on behalf of sister.

Incomplete statements sent.

 

Barclaycard

Prelim letter sent 30/11/06

Barclaycard agree to pay difference between charges and 12 pound OFT charge suggestion. Accepted £64.00 06/12/06.

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Well that is the small claims papers lodged at the court today - so they have 29 days to respond!

 

Fingers crossed :D

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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when I got my payout the actually included the additional charges that I was about to receive for the last month or so. So I didn't have to claim then later. Very nice of Mr Bacon.

 

I have only had a letter saying they are closing my current account not my savings.

 

As said before I plan leaving a few pence in the current account and the esavings account just so they have to process a small cheque. How petty!!

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Cheers for the info - waiting to hear back from Halifax about my old account with them to see if I can use it or not...

 

If not will ahve to look more into a parachute account :o/

 

But oh yes I will be leaving something in the nationwide...would £6.66 be appropriate ;)

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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  • 3 weeks later...

Had delay with claim due to the court taking a week to send out the papers for me to sign saying it was ok to lodge it in an English court. Sent them back this week.

 

Anyone any ideas on how long it will then take for the court to send these off and start the claim? No doingit online btw.

 

Also couldn't use the halifax account as was defaulted and so it will be closed once reaches a zero balance :( Applied online for Abbey yesterday not expecting a yes but first ne to try then no idea where to go next :s

 

Good news thoguh yesterday got £275 from Bank of Scotland Credit card with only 2 letters :D

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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JD

 

From posting the papers they post it the next day to NW and it is deemed served 2 days after that. In both my cases it took them 7 days from being served to acknowledge, defend and pay up.

 

 

I opened a CoOp basic account (Electron card), Allaiance - Leicester account (Electron and cheque book) and basic RBOS account.

 

Try them.

 

Well done on the BOS credit card, its nice when they stump up.

If I have helped click my scales....

 

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Cheers for advice :)

 

Just phoned the courts and the papers have been sent, they have until 5th December to respond. I asked if I will be informed if they acknowledge it or intend to defend, she said they would contqact me.

 

So guess I just have to be patient :(

 

btw how did you know they were paying it back? Did the money just appear in your account or did they write to you (NW or the Court?)

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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btw how did you know they were paying it back? Did the money just appear in your account or did they write to you (NW or the Court?)

 

If your account is still open it will just appear about 5 days after them being served and a couple of days later you will get the letter for NW then another couple of days and the court will tell you they have acknowledged and defended.

 

If the account is closed you will get the cheque with the letter about 7 days after being served.

 

I chequed my account a couple of times aday and what joy you have when suddenly your balance has jumped up.

 

.

If I have helped click my scales....

 

Find my threads by clicking here

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Will keep checking it...hate having to do it to get that dissapointed feeling thoguh!!

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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new thread jsut to say I have the feeling there are several of us out there with our own threads who ahve submitted the papers to the courts and are just waiting...

 

I did mine a week or so ago and jsut want to know when I will hear and get some money!!

 

Anyone else waiting?

 

:)

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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My claim was served on Fri 3 Nov. I looked at my bank a couple of hours ago and £610.10 has appeared as a credit by cheque. I think this is the start of the payout.

---------------------------------------------------

Nationwide

Prelim sent 18/09/06

Revised prelim sent 26/09/06

LBA sent 11/10/06

N1 filed 30/10/06 served 3/11/06

Part payment £610.10 received 8/11/06

AQ filed 22/12/06

Cap One

S.A.R sent 08/09/06

Reply 20/09/06

Prelim sent 18/10/06

LBA sent 3/11/06

Barclaycard

S.A.R sent 08/09/06

Reply 14/09/06 Microfiche excuse

Response sent 18/09/06

Lloyds TSB (oh)

prelim sent 19/09/06

Revised prelim sent 26/09/06

LBA sent 11/10/06

N1 filed 30/10/06 served 3/11/06

Cap One (oh)

S.A.R sent 08/09/06

Reply 20/09/06

Prelim sent 18/10/06

LBA sent 3/11/06

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Guest Partypip

Me waiting too.

Mine was issued too on 3rd Nov, MCOL, acknowledged 8th Nov, but nothing in my account yet. :mad:

 

It's an emotional roller coaster, Who else checks their account 20 times a day, and thinks they will be the first one that gets to court with this. :o

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hmmm...post just arrived with all the papers from he small claims court. Says that my application was re-issued on the 8th November and the new return date for a response is 20th December :o/

 

What happend to the 29 days from when it is served :(

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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Guest Partypip

THEY PAID UP !!!!!!!!!!!!!!!!!

£3500.00 HAS GONE IN THIS MORNING, JUST UNDER HALF OF WHAT I AM CLAIMING

 

More to come, and Im sure it will

 

Thanks guys, donation WILL be done !!

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I just checked MCOL

 

says : Issued 6th of November

 

What does this mean? How long does it take for them to accept the claim normally? Just trying to get an idea of time scales etc.

 

I had the court paper through the other day, still nothing as yet....

 

Well done on your win!

 

Dave

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Nothing ever simple for me!

 

Got papers from the courts this morning, even though I took them to the court on the 20th Oct, add to that the delay in then sending me back a form so it could be served in England, it only got sent to the nationwide yesterday. And is not up until 20th December as apparently they get 6 weeks to respond as it is out of the area (or something)

 

So have to wait even longer now :(

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

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Nothing ever simple for me!

 

Got papers from the courts this morning, even though I took them to the court on the 20th Oct, add to that the delay in then sending me back a form so it could be served in England, it only got sent to the nationwide yesterday. And is not up until 20th December as apparently they get 6 weeks to respond as it is out of the area (or something)

 

So have to wait even longer now :(

This may be a learning for other from outside England to post the English N1 form direct to the English court as that seams to be the standard 14 days to acknowledge then 28 days to file defence.

 

could you cancel the one you have started and send it direct? I am in Scotland and just posted it to an English court all very quick.

 

Sorry for your delay.

If I have helped click my scales....

 

Find my threads by clicking here

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Thanks for the advice, think next time I will try and do it online if I have access to a card and use sisters address in England (I think you can do this!)

 

But I will try and be patient here, I will (hopefully) be getting the money before Chrsitmas so thoguh :)

CAPITAL ONE Amount owed £480+ interest £52.95

Prelim 10th July 06

Reply with £12 difference offer of £168 27 July 06 Replied 9th Aug 06

Another reply from them 25th Aug 06 LBA sent 9 Sept 06

Reply of last offer for £168 received 28th Sept

Finally filed court papers 4 July 2007

 

NATIONWIDE Amount owed £507 + interest £27.98 WON :D

Prelim sent 9 Sept 06 LBA sent 9th Oct 06 Court papers filed 20 Oct 06 Won 15 Nov 06

 

BANK OF SCOTLAND Amount owed £275 SETTLED IN FULL

Prelim sent 14 Oct 06 Offered half refund 28th Oct 06

Sent letter refusing part payemnt 31 Oct 06

Full refund sent in a cheque from BOS on 3rd Nov 06

Link to post
Share on other sites

Thanks for the advice, think next time I will try and do it online if I have access to a card and use sisters address in England (I think you can do this!)

Yes, you can do this.

 

But I will try and be patient here, I will (hopefully) be getting the money before Chrsitmas so thoguh :)

Hopefully. They tend to payout about 7 days after the case is issued

 

good luck

If I have helped click my scales....

 

Find my threads by clicking here

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