Jump to content


  • Tweets

  • Posts

    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

How long can a landlord leave me without hot water and heating?


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4805 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

How long can my landlord leave me without hot water or heating?

It only went off last night but no-one can come in to have a look until tomorrow or sat.

 

I have no other means of heating as the fire doesnt work.

 

Any help would be appreciated.

Link to post
Share on other sites

The landlord has probably got an odd job guy that does work for him, but this is an emergency so it's not the cost that matters, but that you get heating/hot water especially as you've got a Chronic condition. I ring him up and tell him it's not good enough.

 

Thanks. I am not well and are under the hospital with COPD (Chronic obstructary Pulmanary Disease) does that make any difference?
Link to post
Share on other sites

'Emergency' repairs can take 3 days, but unless you are an infant, elderly or otherwise 'vulnerable' the current weather/temp is not an emergency IMO so I would hope LL could find qual engineer to assess/repair the problem in 2-3 days. If special parts meed to be ordered repair may not be completed for 2-3 weeks.

In the meantime I assume you have a kettle and stove to boil water for washing etc and you can buy a new basic fan heater for £10-20 at Argos etc

 

Rebel11, the heating only went off last night acc to OP so this is not yet an emergency, even with COPD. If it is gas c/h the LL should use a Gas Safe Regd engineer, not an 'odd job' man.

The OP has hot water alternatives, I presume, and could provide some basic room heat at little cost.

 

If the OP was a house owner, resp for repair, s/he would have to make temp arrangements and she could use anyone to fix the prob, LL cannot.

Edited by mariner51
Link to post
Share on other sites

Thank you for the leaflet, Rebel.

I do not mean to be insensitive to the OP, I also suffer from a chronic condition listed in the leaflet, which is aimed at healthcare professionals, carers and relatives/sufferers. I assume the LL is none of these and may not even know of the OPs condition.

I also read with interest, the page on 'Preparations for a cold snap'

 

The thread title was How long can a landlord leave me without hot water and heating? and my basic reply addressed LLs resp for any T, inc 'vulnerable' ones. Generally, Council EH dept will allow up to 3 days for a critcal repair and the LL has had less than 24 hrs evem if OP tel him last night.

Link to post
Share on other sites

Ok, LL never had anyone to do repairs and told me he doesnt have any one he uses.

Told me to get someone in I know. which I did but they wouldnt bill LL direct instead I have had to pay them send LL bill for him to then send me money and not having alot of money needed to take out of my rent payment which is due next week, where do I stand on this? It was quite a big chunk, but it is all working fine now.

Please not: The person I got in is fully qualified. Note; Part was more than anything else.

Link to post
Share on other sites

I will be paying the rent it just wont be the full amount and the shortfall will be paid in 4 days after. So full rent will be paid. I am not withholding rent or not paying, just wont be full amount at the beginning then the rest in 4 days so full amount will be paid.

Link to post
Share on other sites

Forgot to mention been in this position before but the repairs was small amount so could cover them and LL sent me money once he had received bill.

I know once he has received bill he will reimberse monies which will be after the 4 days that I will pay the rest of the money.

So any amount owing on the rent would be paid on the 4th day after it was due. The main bulk of it being paid when due. well 3/4 actually!

Does that make a difference?

Link to post
Share on other sites

Right, I have checked my paperwork and I have been without proper heating and water since 28/1/11.

Landlord knows the problem but said he will sort it, but I need to know how long he has. The gas man has spoken to him and explained what needs to b done before it breaks down altogether. I can only use one room at the moment together with the bedroom..

 

Where do I go from here?

Link to post
Share on other sites

What did the gas man tell you and what was his cost estimate and date he can undertake the repair?

How does the LL 'intend to sort it out'

 

Heating has not broken down completely acc to your last post, so for the moment it is a non-urgent repair. Give the LL 1 month to repair and negotiate.

Link to post
Share on other sites

If he had got it done in first pplace properly 3 years ago then there would not have been a problem. Boiler 3 years old. Put in boiler that also should have been a combi and adjusted pipework, They just put in boiler and left pipework as it is.

I didnt know he could apply for a grant and I dont think he does either, any more info on this?

 

Is this now classed as an emergency!

Because I think it is.

 

Because they didnt adjust pipework for new boiler it has mucked up pipes so that they need replacing together with the boiler, if it doesnt get changed then everybit of pipework including rad ones need to be done, which means more money than replacing boiler and pipework.

Something else my gas man found was that when they put in something by tank in bathroom they must have had a leak and put alot of putty stuff on it and newspaper underthat. So job not done properly in first place.

 

This person who installed cannot be contacted on phone number we have, Is it possible to check if his corgi reg was legal? I hav his number remember this was in 2007?

Link to post
Share on other sites

Quick reply now due to hour, but what have you been doing for heating and hot water these past few weeks?

 

You initially said the problem started 17 Feb 2011, but subsequently stated "I have been without proper heating and water since 28/1/11."

 

It's pretty much 4 weeks now that you've had this problem (is this right?) and you seem no closer to it being resolved. You may well be able to negotiate a reduction in rent for this period too (depending on circumstances, but no guarantee) but the priority has to be to get the problem sorted

 

Personally, I'd be seeking a firm undertaking from the Landlord as to his intentions now, as to when he expects to start and complete the work. If you have an email address do it this way, so as to more easily document what's happening. If you get no satisfaction I'd be on to the Environmental Health Department at your Local Authority pdq - I'd be tempted to do this anyway, as it may be a few days before they can get to see you

 

The downside is that you arel likely to have an AST (Assured Shorthold tenancy) if so you do not have any great security after the initial term has expired, so keep your dealings with the landlord polite, reasonable - but by all means firm

 

All that aside I doubt that the Landlord would accept this state of affairs in his own home, not after this time, why should you?

 

 

(Are you in England and Wales and is your deposit, if paid, protected? Please post here if uncertain as others will be along soon enough too I'm sure)

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

Link to post
Share on other sites

I have been using kettles and an electrician fiixed the electric fire so that is what I have been doing/using. Which is putting up my electric bill.

I rented my property in Jan 2006. So dont know if deposit is protected or not.

Link to post
Share on other sites

With regards deposit protection the key date was the 6 April 2007

 

Have a read through http://england.shelter.org.uk/get_advice/paying_for_a_home/tenancy_deposits?gclid=CKDc6vOEn6cCFQwf4QodigpBYg and also through the stickies on CAG too (main page of this part of the forums)

 

Has anything changed since you moved in in 2006 ie new rent, new agreement, that sort of thing. If so, tenancy deposit protection should then apply (subject to certain conditions) Post again to let us all know

 

Back to main problem in hand though, if OK

 

It'll be, I think, 4 weeks this Friday since you've been without proper supplies of hot water and so on - what IS your landlord doing about this?

 

(I'm out for a few hours now, but someone will be along soon enough I'm sure - plus this will serve as a bump too)

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

Link to post
Share on other sites

Everything has stayed the same.

He just says get the gas man in which I keep doing and the gas man has told what the problem is.

He said can i get a quote from British gas for work which i cant do as he has to ask them so they say.

 

Then who knows. BG come in do quote then etc., etc., could be another couple of months.

So I would say not alot he is doing.

In the meantime my electric fire is on continuously from when I get up to when I go to bed which is getting earlier to try and keep warm.

Link to post
Share on other sites

Sorry, lost internet connection, so quick post now before it should disappear again

 

What, if anything, has been put in writing to the Landlord? Do you have an email address for him? If not, a correspondence address will do

 

It does not sound like very much is going to happen though, without you first upping the ante. If you do you have to consider that the Landlord may (later) seek possession etc, but for now - and apologies for saying so - it does not seem that you can continue as you are...

 

Personally, I'd be on the 'phone to Environmental Health first thing Monday, if you haven't already. Alternatively, you may wish to, first, write a very firm, but polite email to your Landlord, asking him to confirm his intentions - and timescales for resolving these issues

 

I'm typing at speed, just in case I lose my connection again, but the proper supply of hot water and heating is your Landlord's responsibility (Section 11 etc) and the fact you now say there is no Gas Safety Certificate for 4 years means the Landlord is either unaware of his responsibility, or unwilling to do anything about it

 

I would suggest that almost all right thinking people - especially those who are Landlords - try to check and service their gas appliances most years, regardless of legislation. And also sort out our hot water and heating as soon as we can following a breakdown. We don't not do the former for four years and don't leave the latter for, what, getting on for a month now

 

I'm sorry if it sounds that I may be pushing you in to something you may feel uncomfortable doing, but do you think the Landlord is going to get this sorted, unless you push now? The Environmental Health Department at your Local Authority can assist, as can (indirectty) CAG too

 

Let us know what you think - and good luck too

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...