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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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atos medical form


alex456
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Hello, I'm just looking for some advice about filling in my medical form for ESA, I'm on medication for depression/anxiety and I know that when I go to the assessment I will most likely be asked what has caused it and I just want to know how honest I can be, the main reason as to why I feel the way I do was being brought up around domestic violence and that was something that was never reported to the law or anything and it all happened when I was much younger, if I say these things will it be taken further? I don't want further stress to deal with and I'm just worried that making it known will cause trouble, I could be over thinking it but I just want to know if anyone knows that the information given is private and only passed around the medical professionals/dwp? even typing this was tough, it's not something I've ever spoken about either so I'm sure when I do have to talk about it, it won't be easy.

 

I was also going to ask, is it okay to staple extra paper to the form that is to be sent back or has the information got to fit on the form? there's not a lot of space and I know the back of the booklet has a full page but I write quite big and don't think it will fit in that area.

 

I also meant to ask, i've been referred to therapy by my gp but he said the average wait time is 5-6 months, should I add that into the form that i'm awaiting that kind of treatment even though i've not been yet? or would they not take that into account because i've not been?

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The ATOS medical is strictly for the purpose of assessing your ESA claim. Information you give them should be used only for that reason. So if you are asked about the cause of your depression, and you give a generic answer like "I was exposed to domestic violence" then no, it won't be taken further.

 

The ostensible purpose of the ATOS medical is to assess your condition as it is now, and how it affects your ability to work. It's not a medical assessment in the normally understood sense, and it's certainly not an investigation into your past.

 

There are many problems with the ESA medical process, though, and people here may be able to share the benefit of their experience in how best to handle it (I can't - I was an ESA processer, not a claimant), but I don't think that you should be worried about DWP sharing your information inappropriately. At least, not in this case.

 

You can staple extra sheets onto the ESA50 form. On each one write your name, NI number and an explanation of what you've written, like "John Smith, AB 01 23 45 C, Answer to question 20 of form ESA50."

 

I don't know about the wait for your therapy, but I would suggest that you include any information that could possibly help your case, so yes, the fact that you've been referred for treatment is relevant.

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Hi Alex, my advice to you would be... be as "transparent" and honest as you possibly can and try not to over-evaluate it too much. I had my ATOS medical done at my house as i have anxiety/agoraphobia, and he did ask some prying questions about it. though i think this is necessary now due to the amount of people claiming anxiety and the amount of people who ACTUALLY have it, they have to figure out whos genuine somehow.

But dont worry about the medical too much, if you find it hard to speak about certain things then they will probably notice this and it will only make you appear more genuine, after all, avoidance is a common mechanism for anxiety sufferers.

hope this was some help, take care and let us know how you get on:-)

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