I have just come back from Kwik-Fit who have failed my car's MOT. Their reasoning was that the passenger side tyre tread was below 1.6mm. I explained that the car had been serviced by a main dealer only 2 weeks ago and they made no mention of this. (They have in the past and always record tread depth on the service documents. They said "We can sell you a new tyre". This really got my blood going as it appeared to be legalised daylight robbery. On returning home I have tried to find an area on the tyre with less than 2mm but to no avail. My first set of tyres on the car lasted for 40.000 miles; according to Kwik-Fit these ones have only lasted 19,000.

I know I have been ripped off and have challenged them but they are adamant that they are right.

Does anyone know of a good (legal) course of action.

I will not simply roll over and take this sort of treatment.

Cheers,

Take it to a rival tyre centre and get them to check the tyres, Get them to put it in writing on a proper sheet.

Avoid Kwik Fit in future.

I have just come back from Kwik-Fit who have failed my car's MOT. Their reasoning was that the passenger side tyre tread was below 1.6mm. I explained that the car had been serviced by a main dealer only 2 weeks ago and they made no mention of this. (They have in the past and always record tread depth on the service documents. They said "We can sell you a new tyre". This really got my blood going as it appeared to be legalised daylight robbery. On returning home I have tried to find an area on the tyre with less than 2mm but to no avail. My first set of tyres on the car lasted for 40.000 miles; according to Kwik-Fit these ones have only lasted 19,000.

 

I know I have been ripped off and have challenged them but they are adamant that they are right.

 

Does anyone know of a good (legal) course of action.

 

I will not simply roll over and take this sort of treatment.

 

Cheers,

It is possible to appeal the MOT by completeing a VT17 form and getting it to VOSA within 14 days of the failed test. the only thing is you will need to send them a full test fee (which you may not get a full refund of) and you can''t have any work done on the vehicle before they re-test it as they need to see it in the condition it was failed.

Direct Gov has a bit more information and a downloadable copy of the form you would need. It also has a number you can call to give VOSA feedback on the service you received.

Beyond the above, I am not sure that there is another way to apeal it. You might be able to get a test elsewhere and if it passes go back to quick fit and complain.

I suppose that if another station or VOSA retest and pass the vehicle then it could be infered that the garage failed your car so that they could "encourage" you to buy their goods. This could be taken as acting fraudulently (by abusing a statutory process for personal gain) or trading in a "unfair" manner under CPUTR.

Thanks,

H