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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Council tax Notice of Liability Order received but have never been in arrears


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Hi, I really hope somebody can help me. I have made regular monthly payments on my council tax but some of the payments have been late by a week, occasionally a couple of weeks. However, I have never missed a month, and am not in arrears but I received a court summons for arrears and now have a Notice of Liability Order for £196.00.

 

Having done some reading up I understand that if your payments are not dead on time they can make you liable for the full amount but I do not, to my knowledge, remember receiving a notice imposing this. I have continued to make monthly payments.

 

I only received it when I got home from work today so haven't called the Council yet. I am scared to death as I don't have the full amount and don't want to get involved with bailiffs or have them contact my employer.

 

Can anybody give me any advice?

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Hi, I really hope somebody can help me. I have made regular monthly payments on my council tax but some of the payments have been late by a week, occasionally a couple of weeks. However, I have never missed a month, and am not in arrears but I received a court summons for arrears and now have a Notice of Liability Order for £196.00.

 

Having done some reading up I understand that if your payments are not dead on time they can make you liable for the full amount but I do not, to my knowledge, remember receiving a notice imposing this. I have continued to make monthly payments.

 

I only received it when I got home from work today so haven't called the Council yet. I am scared to death as I don't have the full amount and don't want to get involved with bailiffs or have them contact my employer.

 

Can anybody give me any advice?

 

Having given this some thought, should I just call the Council tomorrow and try to arrange to pay something each month as I have read through some other threads and it seems that Councils can take you to Court for not paying on the due date, something I was not previously aware of.

 

I would be grateful for any advice as I am really worried.

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You normally have about ten days from each instalment due date to make the payments before reminders are issued. You should have gotten a reminder notice for each late payment and a final notice before getting the summons so if you've not got that then you should query it with the council.

 

Don't worry about bailiffs, they are used quite far down the recovery process and as long as you cooperate then the council will have no reason to use them.

 

You have two options:

1- Pay the whole amount on the summons before the court date to avoid a liability order. However, you've said you can't afford this.

2- Let the debt go to court. All this means is that the council obtain a liability order which gives them additional recovery powers and consequently you don't have to attend. Once a liability order is in place you will be able to make a payment arrangement with them to pay the debt off. You can continue to make payments without an arrangement in place because they certainly won't turn them away. You will have two lots of costs added to your account - one for the summons and one for the court date. This arrangement will be slightly different to the previous one in that it's extra important to make sure payments are paid on the due date. Failure to do that means the council have the right to take the debt further and there's no reason for it to get that far.

 

Try not to worry about it, it's not really a huge deal as this liability order won't affect your credit rating and as long as you comply and stick to your payment arrangement then they have no reason to involve bailiffs. All that talk on the summons is just designed to scare people into paying up.

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if you have not spoken to the council

do so and make a new arrangement - simple as that

 

explain that you have not apparently received any prior notes about the situation indicating they would be getting an lo and would have resolved the situation had you had.

 

as explained already the lo does not really change anything

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as explained already the lo does not really change anything

 

dx

 

Except add up to £150 to the bill depending on which council you are with.

 

So what is your situation at this very moment, is a payment due or are you fully up to date?

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Except add up to £150 to the bill depending on which council you are with.

 

So what is your situation at this very moment, is a payment due or are you fully up to date?

 

There is a payment due, there are two left for this year and they want both payments plus the court costs. I am going to see if I can borrow the money off my mum and pay it all off but if not I will call them on Monday to see if I can just pay some each month. I will definitely mention that I have not received prior notice. I live in a flat and I am sure that some of my post is not reaching me for some reason.

 

Until now I didn't realise that they could take you to Court for not paying dead on time, I thought it was only for arrears. They have received monthly payments from me without fail ever since I have lived here. I was quite shocked. I need to set up a direct debit and see if they will take the money out when I have it in my account. I have to budget very carefully as I live on my own and have to pay everything out of my (very low) salary.

 

Thanks everybody for your replies anyway, it is very much appreciated.

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Boo,

 

Am not sure where you live but check out whether your council accept payments by either standing order or set up a payment on your bank account rather than direct debit. I have set up a payment on my account so that, when I get paid each month, I go onto my internet banking and simply send the payment through to the council. I did this because I didn't want to set up a DD and the council stopped the payment books they had previously used.

 

Leaves you in control of the money going in and out and the date it goes.

 

Feebee_71

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Fully in agreement with that. Think very carefully about setting up an automatic payment method of any sort unless you can guarantee that there will be money in the account.

If there isn't enough at payment time, you will get charges added on by the bank and that will only make things worse if you are running close to the bone each week.

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Boo,

 

Am not sure where you live but check out whether your council accept payments by either standing order or set up a payment on your bank account rather than direct debit. I have set up a payment on my account so that, when I get paid each month, I go onto my internet banking and simply send the payment through to the council. I did this because I didn't want to set up a DD and the council stopped the payment books they had previously used.

 

Leaves you in control of the money going in and out and the date it goes.

 

Feebee_71

 

thats the way i have always paid ctax

 

internet banking

click the pay now button on my bills list.

 

i decide when they get it as my payment is never exactly the same week

 

never had any issue with the council on this

 

all i did was explained years ago how i get paid, and they accepted they will get paid as near as i can to their due dates.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dx,

 

Until last year the council automatically sent out a payment book in March with the forthcoming year's bill. They also included details of how to pay by DD or SO. The payment book could be presented at the council offices or at the post office free of charge until 2 years ago when they removed the free payment at the post office option and you couldn't pay at the council offices anymore. They were clear that this was because they wanted (expected) most households to pay by DD as it reduced the work for the council.

 

Now that you cannot pay by cash they do allow households to pay by cheque (which is how my parents pay theirs) sent in to the council but still say they would prefer payment by DD. I chose to set up a regular (but variable) payment from my bank as it means I stay in control and would advise others look into the same if they have internet banking.

 

Feebee_71

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exactly

 

just nick the sort and a/c from the back of any CTAX bill and set it up on internet banking site

 

 

hello guests....

 

dx waves

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dx,

The payment book could be presented at the council offices or at the post office free of charge until 2 years ago when they removed the free payment at the post office option and you couldn't pay at the council offices anymore. They were clear that this was because they wanted (expected) most households to pay by DD as it reduced the work for the council.

 

Now that you cannot pay by cash they do allow households to pay by cheque (which is how my parents pay theirs) sent in to the council but still say they would prefer payment by DD.

This is a similar situation to my council. Payment cards replaced payment books so people can still pay for free at shops and the Post Office but they "can't" pay at the council offices anymore because the cash office closed over six years ago. I say "can't" because people aren't supposed to but they still do and the ridiculous thing about making the decision to close it is that the council have to accept the payments because if that person's account then ends up in arrears the council have no leg to stand on. Unsurprisingly the decision to close it was made by higher ups who have no idea how that dept works and who are absolutely kidding themselves if they think that all their customers will pay by DD! If some of these higher ups won't even pay by DD how do they expect to convince the public to do it?! It would reduce work but not by a lot.
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