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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ellie1997
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Those of you who have read my PCT thread know my Aunt has terminal lung cancer, what I didnt mention in the thread is that my father recovered from the disease 5 years ago.

The disease has afected all but 1 of 5 brothers and sisters, we agree there must be a heriditary link.

 

For the last few months my Dad has been feeling ill, he has visited the Dr several times and been given various antibiotics. Last friday the Dr relented and sent him for a chest X Ray, results would be back with his GP in 10-14 days.

 

Yesterday my mum answered a phone call from the hospital, they wanted to see Dad on Tuesday. I knew immediately that the cancer had returned, but I tried to protect Mum a bit and told her it was probably just routine.

 

This morning my Mum has visited the GP as she has been feeling ill. He has told her Dad's cancer is back, resulting in my Mother having to tell my Father he has cancer. I am furious. How can a GP tell a patients wife, who visited him alone and about her own illness that her husband has cancer?

 

My poor mother is heartbroken, she says its the hardest thing she has ever had to tell Dad in her life. I asked her if she had directly asked him about it and she said she hadnt. He had just come out with it, "Hi, how are you? has the hospital called the cancer is back".

 

Jane

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Hi Jane I am really sorry to hear your news, however the GP acted out of turn under the confidentiality and data protection act. He had no right to discuss your fathers health with anyone else, not even his wife without explicit permission from your father. Not sure how this will help you, but if you wanted to complain, you could under the data protection act, etc.

I wish your family well

Maria

Captital One :) :Settled in full at LBA £676.00

Barclays 1 :rolleyes:

05/01/06.

Court date set 13th April

Barclays 2 :rolleyes:

Court date set 13th April

Barclay Card::p

Court date set 13th April

Monument: :p

Court date set 13th April

All my cases are being heard at the same time for 2.5 hours

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