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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
    • Even on their map on their website, these parking rules encompass the whole pleasure park - there is no dedicated area for permits and another for free parking as stated. royal leisure park praking area map.pdf
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ACS law refused default judgements!


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Pretty funny stuff. You'd have thought with all that time and effort invested they'd at least pick indefensible cases. But to make such administrative hashes over their presentation of evidence, or lack thereof, must be extremely embarrassing.

 

Imagine actually being the copyright holder and having Crossley and the rest of his cowboy outfit getting the snot stomped out of them in court like that. Honestly, I'd be firing the bunch of incompetent morons and looking for a refund of any fees paid to them. To go asking for a default judgment without proof you've even sought proceedings against them is bad enough, but to then present evidence that some of your targeted "defaulters" actually have offered a defence is just incompetent and quite obviously the actions of a complete idiot. I'm not even in the legal industry, but even I can see the buffoonery in the acts of these retards!

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http://www.theregister.co.uk/2010/12/10/acslaw_court_fail/

 

Default judgement FAIL: ACS:Law muffs up in court

 

Judge not impressed with firm's muddled showing

 

 

ACS:Law, the much-criticised scaremongering law firm, is famous for firing out thousands of threatening letters to alleged file sharers. The firm has previously tried to squeeze settlements out of accused people rather than going to trial. But this week it did actually try to take eight cases to court – but all were dismissed by the judge.

 

The letter-writing law firm tried to get default judgement – a quick way to avoid an expensive trial. Usually this action is taken if the defendant fails to respond to claims or does not file a defence.

 

But a judge in the Patent County Court this week threw all eight cases out of court.

 

In three cases a defence had been filed so there was no way a default judgement would be granted.

 

In three other cases there was no evidence that the claim had been served on the defendant.

In the two remaining cases, ACS:Law had failed to make a formal application – which the judge believed was necessary to get a default judgement.

 

Judge Birss also expressed strong doubts about ACS:Law's claims.

 

Firstly, he questioned whether the law firm could even really represent the owners of copyright – only the owner or a licensee has the right to pursue such a case.

 

Secondly, he said it was uncertain that the owner of an unsecured Wi-Fi connection could be held responsible for any copyright infringement that might take place over that connection.

Thirdly, he questioned the accusation that possessing such an insecure internet connection was the same as "allowing" copyright infringement. The term used in the act is "authorising".

 

It should be noted, as it was by barrister Francis Davey on his blog, that the county court judgement is not necessarily binding in future cases.

 

If you want the undiluted truth then Judge Birss's judgement on ACS:Law is here.

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  • 1 month later...

ACS:Law File-Sharing Fiasco Astonishes Judge

 

January 19, 2011 by Sophie Curtis

 

Trying to drop file sharing cases, ACS:Law has got itself in a worse tangle

A judge has refused a motion by controversial anti-piracy law firm ACS:Law to drop 27 cases of suspected illegal file-sharing, giving the legal teams of the defendants the opportunity to fight for punitive damages.

 

In a hearing at the Patents Courts in London on 17 January, Judge Birss was expected to hear further details about 27 alleged cases of illegal file-sharing, brought by ACS:Law on behalf of London-based media company Media C.A.T. But, on 13 January, with only a single working day left before the hearing, the law firm wrote to all the defendants, informing them that Media C.A.T. was discontinuing the cases against them.

 

Unfortunately for ACS:Law, it turns out that Media C.A.T. is not authorised to drop the claims without the court’s permission, due to the fact that Media C.A.T. is not the copyright holder of the intellectual property in question. Media C.A.T. merely claims to represent the various owners and exclusive licensees of copyrighted works.

 

ACS:Law owner not present

To add to the confusion, ACS:Law owner Andrew Crossley (left) was not present at the hearing, due to “an unfortunate family car accident at the weekend”. Judge Birss refused to accept the discontinuation of the cases – amid reports that ACS:Law plans to revive the dropped cases in the future – adjourning the hearing until 24 January.

 

Judge Birss reportedly said that he was “astonished” at the suggestion of refiling the cases, and described it as “unprecedented in his personal experience and career at the bar.” He also said that many of the cases included “unusual features”, that would require further investigation.

 

“Crossley looks in serious trouble,” a reporter from the Court told TorrentFreak. “Both defence barristers are seeking all costs, including ‘wasted costs’ and order to show ‘due cause’, both of which require serious misconduct in order to be awardable.”

 

Speculative invoicing

ACS:Law first came into the spotlight this time last year, after more than 150 people contacted the consumer magazine Which?, claiming to have been wrongly targeted in the government’s crackdown on illegal file-sharing. It emerged that ACS:Law had sent out thousands of letters, accusing recipients of illegally sharing copyright material.

 

Then in September, the firm suffered embarrassment after it was hit by a distributed denial-of-service (DDoS) attack that exposed the unencrypted details of thousands of broadband users, who reportedly signed up to BSkyB services and were thought to be illegally sharing pornography.

 

Matters were made worse for the firm in December when eight cases of alleged copyright infringement, brought by Media C.A.T. and represented by ACS:Law, were firmly rejected. “The claimant, Media C.A.T., is not the rights holder of the works in question,” said Judge Birss at the time. “A copyright case can only be brought by the owner of a copyright or an exclusive licensee.”

 

The GCB Limited fiasco

In a further bizarre twist, people who had outstanding “pay-up-or-else” letters from ACS:Law were informed by post last week that the law firm is no longer instructed by Media C.A.T. to send out letters or to enter into correspondence in file-sharing cases.

 

“In order to allow us to focus on the issuing of proceedings, our client has instructed agents, GCB Limited, to correspond with you directly in relation to the above matter in place of ACS Law Solicitors,” the letter stated. “If you wish to make payment in acceptance and settlement of the compromise agreement previously offered, you are most welcome to do so, but please direct payment to GCB Limited and not us.”

 

However, GCB Limited, which is registered by accountancy firm McLean Reid, claims to have nothing to do with the file-sharing cases.

 

“We have no connection whatsoever with ACS Law,” the company said on its website. “GCB Limited was formed by us and appears to be being misused by some third party. We are taking urgent steps to ensure that our name is not in any way abused in this connection.”

 

The court will reconvene in 24 January to rule on some of the issues. Yet another court hearing after that could be required to discuss the procedural failings and decide on ‘wasted costs’.

 

http://www.eweekeurope.co.uk/news/acslaw-file-sharing-fiasco-astonishes-judge-18525

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Law firm ACS: Law stops 'chasing illegal file-sharers'

 

24th January

A lawyer has dramatically withdrawn from pursuing alleged illegal file-sharers in the middle of a court case he brought.

 

http://www.bbc.co.uk/news/technology-12253746

 

ACS may have done, but without a full ruling others are free to take up where its left off. Including MediaCAT at this stage. Hopefull Judge Birss sees fit to put an end to this properly.

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