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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CAS/equidebt/Cabot etc - old RBS credit cars almost SB Scotland too


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  • 5 months later...

Hi. I am receiving a daily message from Equidebt. There is debt they claim I owe & I maintain I do not. I have had several discussions in the past, although I have always refused to answer their security questions. In the end every time I got a call, I just said everything in writing & put the phone down. Of course nothing ever comes.

For the past 3 weeks I have been receiving the same recorded message daily. It's not particularly upsetting, but is becoming very very annoying.

Do I have grounds for a complaint to the OFT on the grounds of harrassment?

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Send them this

 

Dear Sir or Madam

 

Harassment by telephone

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

I now require all further correspondence from your company to be made in writing only. [if you Want Them to]

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

 

Yours faithfully, **Print name do not sign**

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And complain to the OFT&TS via http://www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195948

 

And make a formal complaint to your local Police station about the criminal offence of harassment.

 

Ofcom also. http://www.ofcom.org.uk/contact-us/

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 7 months later...

Hi all. Equidebt have been sending letters & making calls off & on for a debt.

 

Originally it wasn't that specific, so I ignored & answered all calls with "in writing only".

 

They now claim they have made a financial link & have passed it to Weightmans to further harrass me.

 

Weightmans have now sent the letter threatening court action or bankruptcy, along with a financial declaration form (as if! lol),

as I have ignored them, so I suppose it's time to take action.

 

It's a bit of a pain as if it's the debt I'm thinking of, it becomes SB in March next year anyway

- I actually thought for a while that it already was.

 

I've prepared a CCA request & made sure that I have added the "I acknowledge no debt to you..etc" prominently.

 

Are they likely to be able to provide this as it was an RBS credit card originally issud in the late 90s?

 

Anyway does this seem the right thing to do?

 

Any help appreciated.

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does this show on your cra file?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Dunno dx. TBH I don't trust them & would be wary of any info I might have to give. As I now know it's not SB i would suspect it is. The last payment was made under a CCCA debt management plan in 2006 & Equidebt have been sniffing for about a year.

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i suggest you check then

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Any particular reason dx? My credit rating doesn't bother me, as I have gradually paid most of my debts & have no intention of going down that road again. This seems to be a debt that nobody picked up or chased & I thought those dark days were all behind me. If there's a good reason to sign up, I'll do it.

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it might well have fallen off?

 

no debt.......

you can use any card and its free if you cancel within 30days.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Send the CCA request by rec. delivery to Weightmans immediately, incl. the wording you mentioned "I do not acknowledge.... blah, blah. If not, Weightmans will probably issue court papers to secure a CCJ. In theory, they might do this anyway but if you are seen to know your onions (so to speak), they're unlikely to waste their time.

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Thanks for the replies. Would they still be able to go do a CCJ even with a CCA request outstanding?

 

Yes.... but receiving one by rec. delivery will/should halt proceedings because it's a legal request for info. and you will have proof it was sent/received.

 

:-)

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Can anyone confirm who I make the postal order payable to? I'm sending the request to Weightmans, but they are collectiong on behalf of Equidebt. Thanks

 

I'd be inclined to send it to Weightmans, with a copy of the same request (no payment encl.) to Equidebt..... both by rec. delivery. Just put on the top FAO Equidebt. That way, Weightmans will have received a direct legal request and will be acting in complete defiance if they go ahead and issue court papers in the face of it.

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I'd be inclined to send it to Weightmans, with a copy of the same request (no payment encl.) to Equidebt..... both by rec. delivery. Just put on the top FAO Equidebt. That way, Weightmans will have received a direct legal request and will be acting in complete defiance if they go ahead and issue court papers in the face of it.

Thanks, will do

And just a final one, I will definitely NOT be restarting the clock on this becoming statute barred?

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  • 3 weeks later...

you could

but it still wont stop them taking you to court if minded to do so.

 

did you get the cra done?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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def not

never ever call a dca etc etc

 

great news there then

they'll never get you in court by the sb date.

how are you determining the sb date?

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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