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RBS Credit Card Prelim letter


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This is my first time at getting charges back from credit cards. I have started with my Mint card as I have now closed this. I've sent off for my copy statements/list of charges and have received them.

 

I'm now ready to send off the Prelim letter. My question is, is there a separated prelim letter for credit cards? I see there is a separate one for LBA but I can't see one for Prelim. The standard one mentions overdrafts etc which aren't teally relevant to credit charges.

 

Any help appreciated.

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Okay, second question. This is again down to claiming back late payment charges, how do you calculate the interest rate?

 

I have a list of charges, only totalling £152 over 2.5 years but the interest rate RBS will have charged will have changed over that time. What rate should I apply?

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Okay, second question. This is again down to claiming back late payment charges, how do you calculate the interest rate?

 

I have a list of charges, only totalling £152 over 2.5 years but the interest rate RBS will have charged will have changed over that time. What rate should I apply?

 

This is the info I am after, there are spreadsheets for credit cards but I can't open them so i don't know if the rate can be changed etc. i am awaiting technical help. Here's the link though: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-interest-calculation-spreadsheets.html

You may be able to open the spreadsheets and use it to calculate the interest. I can only use openoffice as I don't have works or excel but it won't open for me!

 

Hope this helps

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yeah you can change interest rate, but also want o charge the 8% on top of that as well.....so cut and paste the formulae into another column, then work out the interest daily, for example @ 17.9% interest, would be 0.179 / 365 = 0.00049, so enter that into the formula so should look something like this

 

=(D5*0.00049)*G5

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Hi David, are you using open office? I can't open the spreadsheets and spicey e-mailed me open office for my bank account. I need open office for credit card and I have no clue how to change the interest rate! Any ideas?? I'm really stuck!

 

Thanks

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