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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Pay the DCA or RBS


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Hi

 

Looking for opinions, I have credit card accts with RBSboth long ago defaulted and terminated and then the normal DCA to DCA. I am able to make small payments now but I not willing to do so via the current DCA. If I pay direct to RBS (who have confimed the debt is still theirs) what is the possible outcomes. What is the DCA likley to do as well as RBS?

 

Kind regards

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have you cca'ed the dca?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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6 weeks...........they have 14 days!

 

fire off the failure to comply letter

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you are missing the point........

 

you pay no-one until you know they have the paperwork to LEGALLY demand payment from you

 

as it stands, your CCA request has not been met.

 

in these circumstances, the normal MO is to send the failure to comply/ ac in dispute letter and stop payments [had yo been making them].

 

now, how old are these debts........

 

when was YOUR last financial in/out on them.

they could well be statute barred.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have not paid a penny to either of the two DCA's concerned due to previous CCA requests being ignored and being mved from DCA to DCA (3 on one card and 5 on another), and I will not pay until they prove it, however, the original debt stands and will eventually have to be paid (both credit cards) hence my suggestion to make small payments to each but directly.

 

Both debts are on account taken out about 5+ years back with no payment to either for over a year.

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pers i'd wait for them to sell the debt on, then offer a very low F&F

for the one that you are disputing the CCA

we need to see that, unless you are conf it IS un-en.

 

have you looked at reclaiming?

 

unlawful charges & mis-sold PPI? BTW

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 weeks later...

A question re the CCA. Is this on a per DCA basis, i.e. I send the original request via one DCA who past to RBS who reposnded with a copy of the T&C's claiming that is all they need send together with a statement. As I understand this, they have not complied but they think they have and I told them this. The DCA has changed a number of times since and therefore I have CCA'ed the latest who have written to confirm this has already been complied with - so my question, are they correct to state that in princiapl this has been compleied with albeit by a different DCA or do they themselves also have to supply as the latest DCA has not in effect proven they have the right to collect?

 

Regards

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TBH it sounds like you are on a phishing list

time to ignore everyone till a valid cca appear

i'd certainly not pay anyone anything

 

keerp us informed.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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