A 220 page introduction to all things consumer related by our own BankFodder.
Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.
Yes you should and resend everything recorded. They have a handy way of losing EVERYTHING that we can not prove was sent.
Pauline, also may be better to stick with one thread, I notice you tend to start a new one with every query.. Its just easier to follow your timeline if everything is together.