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    • Hi. Could you post up what they've sent please so we can see what the charge is? Cover up your name and address and their reference number. HB
    • I've looked through all our old NPE threads, and as far as we know they have never had the bottle to do court. There are no guarantees of course, but when it comes to put or shut up they definitely tend towards shut up. How about something like -   Dear Jonathan and Julie, Re: PCN no.XXXXX cheers for your Letter Before Claim.  I rolled around on the floor in laughter at the idea that you actually expected me to take this tripe seriously and cough up. I'll write to you not some uninterested third party, thanks all the same, because you have are the ones trying to threaten me about this non-existent "debt". Go and look up Jopson v Homeguard Services Ltd, saddos.  Oh, while you're at it, go and look up your Subject Access Request obligations - we all know how you ballsed that up way back in January to March. Dear, dear, dear - you couldn't resist adding your £70 Unicorn Food Tax, you greedy gets.  Judges don't like these made-up charges, do they? You can either drop this foolishness now or get a hell of a hammering in court.  Both are fine with me.  Summer is coming up and I would love a holiday at your expense after claiming an unreasonable costs order under CPR 27.14(2)(g). I look forward to your deafening silence.   That should show them you're not afraid of them and draw their attention to their having legal problems of their own with the SAR.  If they have any sense they'll crawl back under their stone and leave you in peace.  Over the next couple of days invest in a 2nd class stamp (all they are worth) and get a free Certificate of Posting from the post office.
    • Yes that looks fine. It is to the point. I think somewhere in the that the you might want to point out that your parcel had been delivered but clearly had been opened and resealed and the contents had been stolen
    • Hi All, I just got in from work and received a letter dated 24 April 2024. "We've sent you a Single Justice Procedure notice because you have been charged with an offence, on the Transport for London Network." "You need to tell us whether you are guilty or not guilty. This is called making your plea."
    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Total Car engine failure - can I claim on my insurance?


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Last year I bought a car for £4,500 (Audi A4 estate 1.8T, 52 reg, 62k on clock). The engine failed at high speed on the motorway, which turned out to be caused by a blockage in the oil filter, which meant the engine was starved of oil and the whole engine seized up. It's a common complaint with these cars is they're not serviced regularly enough and the right oil used.

 

I had only had a the car 5 weeks. I have an independent engineer's report confirming this and saying I had no way of knowing this would happen.

 

I have a strong case against the dealer, however, they are "slippery" and I'm struggling to get their details to say who owns the company, so I can sue them through small claims process. If I do try, I expect they will simply vanish anyway.

 

Someone recently said my insurance may cover this because the failure of one small component cause the resultant damage.

 

Can anyone shed any light on this? If the insurers want to chase the dealer they can then do so.

 

Thanks

Rebecca

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Sorry to tell you this but your insurance won't cover this, motor insurance is for typically accident damage, fire or theft, so I'd be very very surprised if they would make a payment.

 

Your only hope would be if the car had a warranty, but if the failure was because of a lack of service or a service item (oil) then I doubt the warranty would cover it.

 

Mossy

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Hello there and welcome to CAG. There is a legal forum on this website in case you want to ask for further advice on that aspect.

 

I'm sorry Mossy didn't give you the news you would have liked, but he's rarely wrong, if ever.

 

HB

Illegitimi non carborundum

 

 

 

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You don't need the owners name, you can make a claim against the business.

 

You may be entitled to reparation depending on how the car was described and if that description included that it will/has had a service.

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Do you have legal expense insurance on any of your policies i.e. car, house, contents etc (and/or did you buy it on a credit card). if you do have legal expense insurance they might be able to instruct and pay solicitors on your behalf to undertake the recovery of your losses.

 

If you bought it from a company and dealer then the Sale of Goods Act should apply and if you can prove a breach of the act then you should be able to get your money back.

 

Also as the amount is under £5,000 you should be able to obtain a Warrant of Execution against the dealer if succesful in Court. This will allow you to get the Court to recover money or property if the Defendants have failed to pay you the amount the Judgment ordered for them to pay.

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Ok first things first, need to clarify a couple of things;

 

You say you bought the car last year and that the defect happened after 5 weeks of ownership, so first questions; as we are now over 5 months into this year, whats been happening since? Have you been in touch with the seller about this and if so whats been the response? I'm assuming that you bought the car from a dealer/trader which will provide you with some rights under the SOGA. However, you must give the seller the oppotunity to inspect/rectify the problem FIRST before allowing anyone else to do so. If your 'independent' engineer has merely diagnosed the problem then fair enough.

 

Secondly; one would expect that buying a car from a dealer that it would have had the necessary checks carried out proir to you taking delivery but were you made aware that it had been serviced or not? A judge will except that after just 5 weeks of ownership unless you were made awrae that the car was due for a service, you weren't negligent in maintaining the car sufficient enough to cause this failure.

 

Depending on the above will depend on if it is now appropaite to take the matter to court. But as Mossy says, going through your motor insurance policy is not likely to get you anywhere. From you info so far, your complaint is with the seller.

 

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The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek professional advice for clarification prior to taking any action.

 

Please click my scales at the bottom of my profile window on the left if you found my advice usefull.

 

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