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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Here we go!!! me v's RBS


Mrs E
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Well i hit a liitle hurdle i have discovered i dont have to pay court fees due to benefits but i need a letter to confirm this should take about 5 days then i will crack on with claim only wish i'd discovered this sooner :confused:. RBS have ignored LBA so onwards an upward i go :D i'll fight them all the way and now its gonna cost them more than it would have done to start with but i dont spose they are bothered being they are still raking in all the charges they can afford it cant they :rolleyes:.

Well lets hope my letter arrives sooner rather than later.

 

Will this affect me in any way being that i havent stuck to MY time scale ???

 

zoe

Statements Recieved:19th july 2006

1st letter sent: 20th July 501pounds

1st letter received:21st July looking into it

2nd letter received:

27th July offering 81pounds as goodwill gesture

Sent Letter back :3rd August asking to reconsider before action.

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Thanks Missm just didnt want to make it look like i wasnt serious but yes i have been fair dont know why??? they've deffinately had nore time than they deservered

Statements Recieved:19th july 2006

1st letter sent: 20th July 501pounds

1st letter received:21st July looking into it

2nd letter received:

27th July offering 81pounds as goodwill gesture

Sent Letter back :3rd August asking to reconsider before action.

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Gotta laugh got a letter dated 21st august received today should have heard by the 21st not dated 21st but hey ho whats a couple of days between friends pmsl. upped there opffer from 81pounds to 276pounds in full and finall setlement, god i could really do with that in my pocket right now but i will keep fighting all the way. What do i do about that offer now ??? didnt expect another offer just thought i'd plodd on its thrown me ???

 

Thanks Zoe

Statements Recieved:19th july 2006

1st letter sent: 20th July 501pounds

1st letter received:21st July looking into it

2nd letter received:

27th July offering 81pounds as goodwill gesture

Sent Letter back :3rd August asking to reconsider before action.

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I also cant get up the spread sheet for interest it says it wont open anyone no where else i can find one as i have tried all of them on here and still cant do it ???

Statements Recieved:19th july 2006

1st letter sent: 20th July 501pounds

1st letter received:21st July looking into it

2nd letter received:

27th July offering 81pounds as goodwill gesture

Sent Letter back :3rd August asking to reconsider before action.

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Guest willowb

You could always do it the old fashioned way.....with a calculator! the spreadsheet scared me! lol ....so I worked out the interest on each charge using this formula......charge X 0.00022 X number of days since offence....

 

OR....wait for someone with a bit more technical knowledge to help you! ;>)

 

Wxx

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HI Willow how did you figure out the number of days bit ??? i'm having a nightmare with it at the moment i've given up now been trying for the last hour n half grrrrrrrrrrrrrrrrrrrrr.

 

Charge x 0.00022 x number of days

 

zoe

Statements Recieved:19th july 2006

1st letter sent: 20th July 501pounds

1st letter received:21st July looking into it

2nd letter received:

27th July offering 81pounds as goodwill gesture

Sent Letter back :3rd August asking to reconsider before action.

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Guest willowb

Hi.....I've copied and pasted this for you from FAQs...

 

 

Q. Can I claim interest?

 

 

A. When you put in a court claim, and not before, you should claim interest at the statutory rate, which is currently 8%. You must add a section to your claim in the following way:

"The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% per year from (date when the money became owed to you) to (the date you are issuing the claim) of £XXX - (enter the amount) and also interest at the same rate up to the date of judgment, or earlier payment, at a daily rate of £X.XXp (put in daily rate of interest)"

 

You will need to work out the interest you are owed up to the date you start the claim. You first need to work out the daily rate of interest. Using a calculator, do the following:

0.00022 X the amount of your claim – this gives you the daily rate of interest.

 

Ok? So the 0.00022 just gives you the daily rate then you work out how many days since the charge (start with the very first charge, it's easier taking off days) which will give you the amount.....hope this helps?

 

Wx

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thanks much appreciated will crack on again with it tonight will keep updated though

Statements Recieved:19th july 2006

1st letter sent: 20th July 501pounds

1st letter received:21st July looking into it

2nd letter received:

27th July offering 81pounds as goodwill gesture

Sent Letter back :3rd August asking to reconsider before action.

Link to post
Share on other sites

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