Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Claiming BC charges over 6 years **CHARGES REPAID with CONTRACTUAL INT'T**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5088 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

I am about to start my claim journey against Barclaycard, I vaguely remember reading somewhere but can't find the thread that its possible to claim charges beyond the 6 years statutory limit due to the OFT investigation and subsequent reduction in charges to £12. ?

 

Thanks for your help!

Link to post
Share on other sites

I might be wrong but I don't think the OFT investigation mentioned claiming bank charges beyond 6 years, what they said is that £12 could be considered as a resonable charge, but even that isn't concrete, so it's arguable that it's reasonable. But yes it is possible to claim beyond 6 years, case law backs that up.

Link to post
Share on other sites

Hi Tnook,

 

Do you have your older statements going back beyond 6 years. BC will not supply these to you easily, if at all.

 

If you do have the older statements, you can reclaim all penalty charges back to 1995, but you should do this from the outset. The OFT investigation and the £12 limit which was set has little to do with reclaiming your charges as they are unlawful penalties.

 

If you just reclaim the charges, BC will repay them quickly.

 

If you claim interest in restitution (compound int't at the bank's contractual rate), this could add considerably to the amount claimed but BC will not refund this voluntarily. You'll have to file a court claim, pay the court fees, file a court bundle (your evidence) and BC will usually repay just before a hearing date.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Afraid I don't have any statements prior to 2005.

But thats ok.

I'll focus on the last 6 years.

 

I was amazed at the difference adding compounded contractual interest made to the total claim.

Almost doubled the figure compared to charges and statutory interest.

 

I don't mind giving it a go,

already in court with Barclays (stayed) so I know the court route.

 

Just not sure if it goes to court will the judge throw out the claim if its based on contractual interest?

Link to post
Share on other sites

Hi Tnook,

 

Afraid I don't have any statements prior to 2005.
If you think there may be older charges, I suggest you send off a SAR to get info back to April 2004.

 

The older the charge is, the greater the impact of claiming compound interest at the bank's contractual rate.

 

I would suggest you hold back on the Prelim Claim letter until you check for the older charges. The SAR £10 fee could be a very wise investment.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Decided to go after my charges from 1998-2004 when I had a Barclaycard. I no longer have the statements nor the account number will my address at the time suffice in a SAR?

Link to post
Share on other sites

BC will only supply you with statements for the last 6 years and nothing earlier.

 

Hi Tnook,

 

The only way to get statements for earlier is to try court action. They may just manage to find a few older statements for you but it's not guaranteed to work.

 

See here - http://www.consumeractiongroup.co.uk/forum/barclaycard/206050-webby-barclaycard.html

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • 2 weeks later...

Have focussed initial claim going back to 2004.

 

Sent my preliminary letter asking for charges and interest on charges to be refunded a few weeks ago. Got their standard "It will take us four score and 16 years to process your complaint letter".

 

Have sent my LBA today.

Link to post
Share on other sites

Well done tnook!

 

Have they sent you a cheque, or did they insist on applying the refund to your account?

 

Went as a credit towards my current balance.

 

Next step to claim charges beyond 6 years. SAR going out tomorrow. :)

Link to post
Share on other sites

Hi Tnook and Big Congrats on your win.

 

So they repaid charges plus the contractual interest which you calculated on your spreadsheet ? Please confirm.

 

I assume they were willing to refund without you filing a court claim because they applied it as a credit to your account balance.

 

Good luck with the older charges. I've already warned you about the problems you'll encounter but see how it goes and let us know.

 

If you can manage a donation to the site, it'd be great as funds are woefully short now.

 

:)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Yes it was a credit against my current balance. They refunded me slightly less because they calculated based on the contractual rates at the time of each charge. The contractual rate has varied over the years.

 

Will definately make a donation asap this site has been invaluable.

 

Sending off SAR for pre 6 year charges. It's for two cards I had with them but no longer have the account numbers. No doubt they will use this against me. I provided address details for the accounts.

Link to post
Share on other sites

Noted :)

 

Thread title changed to reflect your **WIN**

 

:D

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...