Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

How on earth do Welcome calculate their interest


hybrid77
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4480 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Well, they call it CAPITALISATION, but it's interest. On my statements it says calculated on the daily outstanding balance, but every which way I try, NOTHING adds up! My plan was to get their miscalculations printed out before tea, but I'm going to be sitting here all bloomin night. Does anybody have any insight into Welcome mathematics?

 

I'm arguing with them over some old arrears but they can't tell me the exact figure. From my calculations on the contractual paments and actual payments, even after their charges and additional interest, the arrears are cleared (plus some), yet I'm still being charged a 'default sum fee interest' every month and their advice is to carry on overpaying ... stuff that!

Link to post
Share on other sites

  • Replies 185
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

hehe

welcome [pun intended]

 

to the great world of welcome fleecers ltd.

 

i'd have a read of a few thread

that will give you most of the info you need.

 

but you are not alone!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

nice link

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thanks, I'd already tried regular amortization ... way out.

 

I'll let you know if mine is the same .... just inputting the inital figures doesn't work, but it might get me a bit closer.

 

I can get the figures to £5.50 a month out with amortization and a bit of fiddling.

Link to post
Share on other sites

ok, mines definately not rule of 78s, my interest rate is going up by a tiny amount every month rather than down, but not by the same amount, not on any form of scale, and not by the number of days in the month.

Link to post
Share on other sites

hallelujah!!!!!

 

My loan started on 30 nov, 1st payment on 1st jan. They've added the .5 month to the inital inital loan amount (doesn't show this though) then capitalised some of it. After 60 months regular payments, we'll still owe that half month. Nice little money earner for them, that nobody spots.

 

Now I've worked this out, where do I go with it?

Link to post
Share on other sites

but until the end of the agreement, they could argue that the monthly interest rate will get adjusted later on to take account for it ... if there's any charges or arrears by then, it would be very difficult to argue with them and prove they've done otherwise.

 

Interest rate on the loan is supposed to be 21%, but the statement adds up to 21.3% in the first 12 months of on-time payments. I can't find any laws which say the statement has to tally with the agreement.

 

I've sent a letter asking for an explanation and I've to send my letter and their reply to trading standards and FOS.

Link to post
Share on other sites

  • 3 weeks later...

Can any one* help. I am a bit confused with rule 78.

 

Can Rule 78 be used when calculating the original figures as stated on the loan agreement or is it purely for calculating the repayment figures. Any supporting legislation ect most appreciated. *Why have an APR if Rule 78 calculator used?

As always please check and double check what myself and other Caggers inform.

 

If you like my Post please dont be shy give my Scales a little tickle :-)

Link to post
Share on other sites

to further confuse and rip off the punter.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 1 month later...

Apparently use of rule 78 was considered unfair since may 2005.

 

Surely, if they (the sc*m) have issued loans since that date and are being repaid under the use of rule 78, then surely the agreements are unenforceable??????

 

Anyone agree?

Link to post
Share on other sites

I had the same issue I thought my Total amount of credit was incorrect due to certain members on this forum not knowing how welcome work there agreements out. Welcome and the FOS informed me this is how they do it.

 

They charge interestlink3.gif to Interest bearing Loan agreements based on a monthly flat rate which is calculated on the outstanding balance.

 

(AIR)This is the monthly Interest rate x12 which gives you the annual flat which is proberly stated on your agreement somewhere.

 

The APR is a compounded rate that includes the charge for credit (Acceptance Fee, MIF) as interest.

 

If you read my thread you will see I was informed that my figures were incorrect and Challenged this with the foslink3.gif for 6 months to be told the above and my complaint wasnt upheld.

 

This was how welcome worked my agreement out, wether everybodies elses is the same I would'nt like say.

As always please check and double check what myself and other Caggers inform.

 

If you like my Post please dont be shy give my Scales a little tickle :-)

Link to post
Share on other sites

Hi Emanevs

 

OK so interest is calculated on a monthly basis in my case 1.8% which means AIR is 21.6 % this is just 1.8 x 12. The 23.9 % interest as stated on my ageement is 23.9% This is the annual rate that includes the effect of compounding, which is interest charged on interest.

 

So my agreement was

 

18591.90 loan and ppi

interest charge 29610.17

acceptance 235.00

mif 1625.45

 

total charge for credit 31470.62 and monthly payment 417.19.

As always please check and double check what myself and other Caggers inform.

 

If you like my Post please dont be shy give my Scales a little tickle :-)

Link to post
Share on other sites

That's right, but it's my MONTHLY interest rate that's reducing each month when I look closely at the capitalisation each month. On the face of it, everything looks as it should, but by the end of the term, I'll still have an outstanding balance. The only way I get the same interest rate applied each month is if I increase the initial loan amount.

 

5476.27 94.71 148.39 1.7295%

5422.59 93.68 148.39 1.7276%

5367.88 92.73 148.39 1.7275%

5312.22 91.75 148.39 1.7271%

5255.58 90.76 148.39 1.7269%

5197.95 89.75 148.39 1.7266%

5139.31 88.73 148.39 1.7265%

5079.65 87.68 148.39 1.7261%

5018.94 86.62 148.39 1.7259%

4957.17 85.54 148.39 1.7256%

4894.32 84.44 148.39 1.7253%

4830.37 83.32 148.39 1.7250%

Link to post
Share on other sites

I would'nt like to comment on yours Hybrid77 its took me 6 month to get welcome to admit how mine is calculated.

 

Whats your opinion emanevs ?

As always please check and double check what myself and other Caggers inform.

 

If you like my Post please dont be shy give my Scales a little tickle :-)

Link to post
Share on other sites

I can think of a couple of things:

 

1) The use of using rule 78 is unfair - FACT.

Perhaps someone can think of what law we could use against the **** in this respect giving us a loan of which has unfair contract or term?

 

2) The way in which the loan is paid off makes a whole mockery of the interest amount stated on the loan.

 

3) If the interest rate is incorrectly stated on our loan agreements, then clearly schedule 6 (prescribed terms) will mean that a court must declare the agreement unenforceable.

 

4) Once the agreement is delcared unenforceable, then they have an invalid security of which must be removed.

 

Can anyone help with (1) case law??

Link to post
Share on other sites

Rule of 78 only applies to the calculation of rebates if you pay off the loan early. Welcome work out actual interest in the way the BB described above. If you want to understand how this is done, have a look at my interest turorial which is linked from my signature.

 

I suspect that the interest is correctly stated on your laon, it's just you haven't understood it.

 

More to the point, did you have PPI on the loan or other insurance. We now know that Welcome pay themselves a massive commission on insurance on their loans which they dodn't tell you about. This is very very naughty indeed and renders the loan void. Without prejudice to it being void, the loan amount, charge for credit and APR are also then all wrong, which would render the loan agreement unenforceable if it wasn't void.

 

 

Link to post
Share on other sites

I'm not sure about mortgage indemnity fees - do they count as insurance? who underwrites them, that is the question.

 

With 'proper' insurance, like PPI for example, Welcome act as insurance broker. As such they are allowed to pay themselves a commission but only if they tell you and you agree to it. If they don't tell you, it means the commission is secret and case law views that as a type of fraud. Given then that the agreement is fraudulent, it is void. That is, the agreements is deemed not to exist.

 

 

Link to post
Share on other sites

I found this. Have a look.

 

With my agreement my problem is also this:

 

I signed for a total amount of credit - £25000

the duration was 121 months

the payment was xxx

the interest rate was 14.00%

 

Yet,

 

I had my annual statment:

 

total amount of credit £27,985 (inc. MIF and acceptance fee)

a minimum duration term of 121 months

payments remained the same.

interest rate was 13.20%

 

SURELY UNENFORCEABLE?????

 

If so, How could I put this to a Judge - Politely

 

Many thanks,

Welcome MIF letter page 01.jpg

Welcome MIF letter page 02.jpg

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4480 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...