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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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resolvecall came today - OH's Tesco Credit Card


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long story short,

 

 

am fighting on behalf of/with my partner with RBS over tesco visa card.

 

 

All the usual, CCA request, account in dispute letters etc. all ignored as usual.

 

 

Got letter from regal about 10 days ago,

we've spoken to our "client" they believe they can enforce the unsigned agreement,

they believe you are trying to wriggle out of your obligations etc.

contact us immediately to pay up or we'll send someone to discuss it.

 

 

Of course I didn't believe them - who does?

 

 

got home from work today to find that someone from resolvecall had actually been round.

 

 

ba$tards. they got the "take note I revoke ..........." letter about 4 weeks ago after their first contact and have just totally ignored it.

 

 

I must admit the red mist came down and I called the number on the card,

got through to the blokes voicemail and left him a message telling him in no uncertain terms

that his company have been informed in writing that they can only call if they have an appointment,

that we have no desire to make an appointment and that if he calls again I will call the police.

 

 

I've complained through consumer direct, but what next?

 

 

I'm considering going to my local nick and telling them that we are being harassed by this person,

they've been explicitly told in writing not to come but did anyway,

and that we are expecting them again but don't know exactly when.

 

On an aside, my partner is 7 months pregnant and all this is giving her undue stress,

after having previously lost 3 babies over the last 5 years I'm concerned as to the effect this is indirectly having on our unborn

 

can anybody help?

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i know it sounds worrying but if you put it in perspective..it is only some idiot knocking your door...you dont have to let him in..he has no rights at all...he cannot enforce entry...take your stuff...you can simply tell him to bog off....all you have to remember is....he is nothing he can do nothing...

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debt4get is totally right dont entertain the idiot he,s just a self employed collecter nothin more make sure all doors are kept locked, iff he comes again and you are in i would call the police and tell them there is an intruder snooping around your property, i know what its like to be bullied by post and that is bad enough but in person that is digusting.

 

Good luck.

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Quite right. You need a stress-free zone at the moment. They can't do anything, they have no powers. If they call again, just calmly say to them "in writing please" and close the door. If you've got a large dog, you might like to let them see it and it would be helpful if the dog could let out a timely growl, but I wouldn't advise letting it loose, tempting though it undoubtedly is.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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i've got the mobile number of the scab that called today, i'm now going to scour the net for a dubious "contact website" and post it up on there, it's time to "get bobby brown on his a$$" (2 can play that game)

 

anyone know any really good (bad!) sites to go to?

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  • 1 month later...

Application / Licence Details

Licence Number:0624784Licence Status:Current

Current Applicant / Licensee:

Business Name Company Registration Number

Resolvecall Limited 325327

 

Categories:

Debt collecting

Provision of credit information services, excluding credit repair

 

Right To Canvass Off Trade Premises:No

Issued Date: 16-Sep-2009 Date Maintenance Payment Due: 15-Sep-2014

Legal Formation:

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

Name Position

Alistor David Smith

Brenda Stevenson

David Steveson

Everlyn Isabella Turner

Phillip Richard Inwllis

 

Current Address(es):

Address Type Address

Principal Place Of Business Spectrum Building 3rd Floor, 55, Blythswood Street, GLASGOW, G2 7AT

Registered Office Spectrum Building 3rd Floor, 55, Blythswood Street, GLASGOW, G2 7AT, United Kingdom"

 

Methinks they are part of: Scotcall.

 

Intelligence Technology: IDIOTS!

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