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    • One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • Six months of conflict have also taken a heavy economic toll.View the full article
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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British Gas Warrant Charge!!!!


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Hi all,i posted a few months about about a pre-payment meter i had fitted last august by british gas to pay an outstanding bill of £678,a warrant was sent out last july to gain entry,and a representitive called round twice at the time,left a card etc etc,eventually i spoke to him at the door and i told him my situation and he said i cold have a meter fitted to pay the bill off,i questioned him about the £285 charge and he told me,or assured me that it was more of a scare tactic and i wouldn't be charged so we arranged a day to have it done,had it fitted,the charge was set on meter and that was that....i regularly check the meter debt and last week it was at £400 odd left to pay off...then this morning i receive a letter to say at the time i had the meter fitted they made a mistake and didn't transfer all or some of my debt to the meter and obviously because i still owe this amount i still to pay it and they would adjust my meter in the next few weeks,so i had a look at ,y outstanding debt on the thing and was shocked to see the debt is now £1083!!!!!!! thats £600 more!!!! so i rang them up immediately and according to them,the £285 they state on the letter is the warrant charge they didn't add on to my outstanding debt back in august (aug 5th 2009 to be exact) even though i was told by the door rep i wouldn't pay it,i empkained this to them on the phone just and they aren't having it,they said they checked their files anf what the rep has put and they won't wavier the charge,so bascally i've got to pay it,is there anyway i can get this knocked off because 1)They've lied to me (as i would have borrowed money to pay the debt off in full rather than pay nearly £300 for a meter) and 2)It's 7 months ago and now they've decided to add it on which now takes my bill to the original of not abit more than it started at in first place,so i feel i've paid nothing off :(

 

Help please anyone....

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I would send them this request letter and also a SAR and ask for absolutely everything what they have about you and your account, the request letter is for charges back what they have been charging for standing meter charges as they have done the exact same to me today and I can not get any joy out of them when I phoned up as they could not tell me if it was for charges they had put on or if it was for Gas used before pre pay got put in? I put my request in at beginning of this month and will now be sending a SAR for everything they have on me, as I believe they add charges on just for sake of it, will keep you posted when I do some more digging from Ofgem.:???:

Request letter.doc

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Thanks for that,will certainly try it.

 

My bill was originally about £500 something,but because they charge £14 a letter (reminders) and then they charge £50 a letter which states because a rep has had to hand deliver even though it was posted...how the hell can they justify these so called charges for an A4 piece of paper??!!! is beyond me

 

I've sent an email off which am awaiting for a reply about this so called warrant charge of £285 which they say should have been added on in August,as they've admitted this,but i don't see why i should pay as they didn't have to gain entry,i agreed to have a meter which the rep said would cost me nothing to have fitted,because i asked him this beforehand to be sure...so he lied to my face....arghhhh British Gas are the bain of my life

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Well I charged my card up with 20.00GBP this morning and it took 11.00GBP charge off and instead of the 64.00GBP debt going on. I ended up with 110.00GBP added on, how can they do this when i had a letter stating only 64.00GBP, they think they can do what they want?

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RESULT!!!!!! Phoned BG up yesterday about the extra money they put on my pre pay meter and went through all bills from when i joined BG and all readings on meter. Found out they had already added it in August 2009 and they tried sticking it on again. They wiped it off yesterday so back down to original amount, so i would ask them to go through your account and ask them for full statements, i think you might be suprised, they also did it with my electric meter a couple of months ago, i had 24.00GBP debt left owing and i topped the key up checked my debt to see if it had took any off and to my suprise they stook another 240.00GBP on so had to ring them up again and it was their fault so they removed it.HOW MANY OTHER PEOPLE DO THEY DO IT TO WITHOUT THEM KNOWING, I AM GOING TO START A NEW THREAD JUST WARNING PEOPLE OF THIS ROBBERY.:D

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Unfortunately when you have a prepayment meter, you are totally in the hands of your suppliers as to what is set on the meter.

BGas may say they will wipe the extra charges but until they have adjusted the meter accordingly, it is empty talk. And you have to pay the charges back, otherwise you are without power. Grrr, I hate prepayment meters!

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