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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the xx/xx/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the xx/xx/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, xx/xx/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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Can you file directly under reg 6? And funding free banking when you pay for your account... ie Royalties??


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Hi all,

 

I followed the process through intitially and then due to various reasons and lack of time i didnt get to filing with the court. So RBS kept my case on hold and have now wrote to me to say sorry mate but you lost.

 

They have stated that if i dont respond withing 8 weeks then they consider the matter closed. I have a few weeks left and want to put a letter together to say i dont accept that it is closed as the matter is still ongoing.

 

Because i didnt originally file under reg 6, does that mean i can go straight in with reg 5.

 

Also.... is there any argument against the charges... which they have admitted fund free banking, when you have a type of account that you are paying for. ie royalties gold account. Your charges ae being used to fund free banking yet you dont even use free banking.

 

The banks always stated that the charges coved the admin fees. Now they admit that they make a profit and justify it by saying it keps banking free. So if for many years like myself you have paid for a gold account, then a royalties gold account you are not using the service that they say you have been paying for.

 

So in my case... and many others we were made to accept the charges thinking that they were justified by costs. Now we are told effectively that they now are justified by the admin cost and to fund free banking. Yet i can show that i have been paying for my banking service for many years. In fact, the whole time i was accumalating the charges in my claim.

 

Any thoughts or direction on this would be appreciated.

 

 

Thanks

 

 

Sambuca

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Don't worry about their deadlines. They are meaningless unless you want to go to the FOS.

 

Presumably you haven't started a court case.

 

Have you read the artilces on the front page of this website?

 

Please do so.

 

We can help you against RBS but we will need examples of T&Cs or correspondence which show that they have been telling theri customers that their charges are reasonable or that they refloect theri admin costs.

 

What have you got?

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hi book can you ask someone to look in on this thread ...thanks

i must say the arguement put forward on here to FUND FREE BANKING is a very good arguement and somethink ive overlooked,if sambuca would like to look at the new case being used by GOVAN LAW CENTRE then perhaps this along the basis of what has just been written may be the way forward

patrickq1

http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland/250027-rbs-cca.html#post2803905

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Ok.... so not as fruitfull as i hoped.

 

I just dug everything out... bearing in mind i havent thrown anything away i only have to letters from RBS. Two very standard letters.

 

The first confirms receipt of of my compaint... which they only sent after i sent an LBA.

 

The second was a letter thay sent when i didnt send in the forms to claim hardship.

 

However.....

 

I had various discussions via phone with RBS over this before i started following the method on here. One of their staff actually instructed me to do this. And all though im not certain he may have put his foot in it.

 

SO maybe i should ask for tanscripts of telephone conversations. I belive if the lines are recorded then they legally have to retain these under the data protection act and are allowed to charge a max fee of £10 to supply them and must do so within 40days?????

 

Any thoughts..... ive had numerous arguments with them on the phone about charges.

 

Patrick.... i did read that but senisibly in my opinion GLC is keeping the suprise in the bag.

 

Im just wandering if i have been told on the phone since i havent got it in writting that the charges were to cover costs of dealing with the crime. If so then they as has been said contradicted themselves.

 

Sambuca

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All those phone calls and you haven't recorded a single one.

 

Ask for the transcripts by all means - but don't hold your breath. It won't cme to anything.

You have been a CAGGER since 2006 and yet you still don't record your calls.

 

Anyway, what you need is something which shows that admin costs etc are their official line. It really does need to be in writing.

 

Please start a thread as I have asked and we'll have a look.

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