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    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
    • Good Evening, I've got a fairly simple question but I'll provide some context incase needed. I've pursued a company that has operations in england despite them having no official office anywhere. I've managed to find a site they operate from and the papers there have been defended so I know they operate there. They've filed a defence which is honestly the worst defence ever, and despite being required to provide their witness evidence, they have not and have completely ignored the courts and my request for copies of it. I'm therefore considering applying to strike out their defence on the grounds the defence was rubbish and that they haven't provided any evidence for the trial. However, it has a trial date set for end of june, and a civil application wouldn't get heard until a week before then, so hardly worth it. However, my local court is very good at dealing with paper applications (i.e ones that don't need hearings, and frankly I think they are literally like 1-2 days from when you submit it to when a Judge sees it. I'm wondering if I can apply to strikeout a defence without a hearing OR whether a hearing is required for a strikeout application.   Thanks
    • I have just opened another bank acc with lloyds (i have a few already) After doing some research they may have some relation to tsb or be apart of the same group will this cause me issue if my salary is paid into my lloyds account? Also, if the debts do go into default and nothing is paid then after 6 years it all goes away? As the DCAs cannot do anything? I do want to start paying in like 3/4 months or do you advise I leave it if it goes into default? again sorry for all the questions, i am just processing everything
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mobile Phone providers/Landline providers Contact details.


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Registered office (for S.A.R) and service of legal documents

 

 

Virgin Media Ltd

160 Great Portland Street

London

W1W 5QA

 

 

Legal department

 

Virgin Media Legal Affairs

Bartley Wood Business Park

Hook

Hampshire

RG27

 

 

 

 

 

Neil Berkett

neil.berkett@virginmedia. co.uk

Acting Chief Executive Officer

Tel: 01256 754554. Fax; 01256 754501

 

PA: Fiona Stuart

E-mail: fiona.stuart@virginmedia. co.uk

Tel: 01256 753734

 

 

Please lets remember the CEOs office is a busy one and we want to have the benefits of contacting them-so I suggest using these contacts only to seek a final response or to advise of litigation.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 month later...
  • 2 weeks later...

Just a note the office in Basingstoke also houses their complaints department , I know because I used it and got the only sensible person in VM after 4 months of nonsense. Their phone number is 01256 7520000 go give hell people.

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  • 9 months later...

These are Exec level contact emails-so please use them only at advanced stages of dispute resolution.

 

 

 

[email protected] (CEOs Assistant)

 

[email protected]

 

Thanks to Callumsgran for these.

 

 

For BT Written complaints;

 

Customer Service Director

BT plc

Correspondence Centre

Durham

DH98 1BT.

 

 

For service of documents for legal action;

 

 

BT LIMITED

81 NEWGATE STREET

LONDON

EC1A 7A

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 2 months later...

We have today received the following contact information from Orange:

 

If a customer needs to contact Orange there are various different methods they can use to do this, the contact us section of the Orange Website is one example:

 

Help and technical support

 

Pay Monthly Customer Service for mobile phone customers is 07973 100150 (150 from the phone).

 

Pay As You Go Customer Services is 07973 100451 (451 from the phone).

 

Broadband Customer Services can be contacted on 0844 873 8586.

 

If a customer wishes to contact a specific Orange Store they can find contact details at: The Orange shop - find your nearest Orange mobile phone shop.

 

If a user of your forum requires personal data from Orange they can request a Subject Access Request form via the Orange Website at this address:

 

http://www.orange.co.uk/communicate/13409.htm

 

The form and covering letter that is sent out explains the types of personal data we hold and how a customer can go about requesting it, all they need to do is return the completed form to Orange and the relevant person within the Orange Group (not necessarily me depending on the data requested) will contact them to arrange to disclose the requested data if it is held.

 

Hopefully the above information will be of assistance to users of your forum.

 

 

 

 

 

 

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  • 6 months later...

If you find any of the details are outdated or require amending,please report to site team.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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3 Customer Services

Hutchison 3G UK Ltd

PO Box 333

123 St Vincent Street

GLASGOW G2 9AG

 

Data Protection and Privacy Officer,

Hutchison 3G UK Limited,

Star House,

20 Grenfell Road,

Maidenhead,

Berks SL6 1EH

 

Email

 

Data Protection Officer :-

 

[email protected]

 

Chief Finance Officer :-

 

[email protected]

 

[email protected] .uk

 

 

 

Virgin;

Registered office (for S.A.R) and service of legal documents

 

 

Virgin Media Ltd

160 Great Portland Street

London

W1W 5QA

 

 

Legal department

 

Virgin Media Legal Affairs

Bartley Wood Business Park

Hook

Hampshire

RG27

 

 

 

 

 

Neil Berkett

neil.berkett@virginmedia. co.uk

Acting Chief Executive Officer

Tel: 01256 754554. Fax; 01256 754501

 

PA: Fiona Stuart

E-mail: fiona.stuart@virginmedia. co.uk

Tel: 01256 753734

 

 

Please lets remember the CEOs office is a busy one and we want to have the benefits of contacting them-so I suggest using these contacts only to seek a final response or to advise of litigation.

Edited by MARTIN3030

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 1 year later...

Update 7th,Jan 2012

 

Virgin Media resistered office

Media House,

Bartley Wood Business Park,

Hook,

Hampshire,

RG27 9UP

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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