Need some careful guidance on how to approach a doorstep visit from supposed Moorcroft agent.

BT bill for £243 .

Found a Moorcroft card through the door with his details on basically call Dave on his mobile and all Moorcroft phone numbers scribbled out in pen.

Called this guy who said I am an agent working on behalf of Moorcroft,BT and the courts etc etc..to come to some payment arrangement..he was wanting £40 month via debit card...Moorcroft want £50, BT want full payment and even the courts are asking for £18pm ( strange that as it hasnt even reached court) !! yeh right I said I don't know who you are..you have until tomorrow to contact myself and arrange some sort of payment he said.

Spoke to the muppets at Moorcroft straight after they said yeh its with our home visit dept and you can pay £170 today to write off debt or contact only with the agent who visited...

So I know this guy has no legal right to visit so can I tell him to bog off and visit no more or if he tries again hand him a no doorstep visit letter.

Is he not breaking the law in telling me what the courts are supposed to have recommended..and can I threaten him with the police if he attempts to visit again...

Hand him the letter if he calls again and tell him he has 30 seconds to get off your property or you will call the police and have him removed as he is trespassing.

Hand him the letter if he calls again and tell him he has 30 seconds to get off your property or you will call the police and have him removed as he is trespassing.

Cheers Pinky...I knew he was BS me...just needed to be prepared...

I have his mobile so fancy telling him now to dont bother coming back..

While you've got the printer on, print out "Fraud by false representation". Hopefully that'll make him think about lying to his next victim!

Fraud Act 2006 (c. 35)

Ring him up again and record his saying he works for the Courts and then tell him you have recorded the call and make a formal complaint

excellent posts guys ..thanks for the info

Hi jj69, I too once had visit from moorcroft agent , he was polite and never bothered to visit again once he realised that he would not get a penny from me ( they are paid commision only). All of these DCAs seem to lose interest if no money is being collected by themselves, therefore I only pay the origonal creditors where they still own the debt not DCAs, and at a rate that I can afford.

sleepingdog

Hi jj69 ,thought your name rung a bell ,how are your mortgage payments going, have you changed product yet ? . We both seem to be going in the same direction ( Halifax mortgage problems as well as moorcroft visit) . Bet you haven't been through as many DCAs as me yet lol.

sleepingdog

I love to play with Moorcroft. I long for the day they send one of their doorstep collectors to visit me. I have a video camera all set up and waiting.

Hi jj69 ,thought your name rung a bell ,how are your mortgage payments going, have you changed product yet ? . We both seem to be going in the same direction ( Halifax mortgage problems as well as moorcroft visit) . Bet you haven't been through as many DCAs as me yet lol.

sleepingdog

lol..hi sleepingdog...not sure on the DCA front mate..been through the mill with the usual bunch Apex,Moorcroft,1st credit etc..

Mortage wise I got my SO back in June,since Jan 2009 I have made all payments on time and got an interest only back in Dec so now paying 400 a month,Halifax added arrears back into mortgage so now they are at zero also getting overtime with work so now I actually have money left over and am paying some DCA's little by little,bad news is my gas/electric bills went throught the roof but I can afford to pay these..everything is prioritised now..I actually had a over payments on the mortgage at the end of Dec..

To be honest Halifax have been ok I asked for interest only and they did it the next month...not approached anybody about a remortgage yet but think I am in a good position now..

Some DCA's have no CCA agreements so in limbo with these guys...all I know is as of a year ago I was losing my house now in control and a lot happier...

Hi jj69, I too once had visit from moorcroft agent , he was polite and never bothered to visit again once he realised that he would not get a penny from me ( they are paid commision only). All of these DCAs seem to lose interest if no money is being collected by themselves, therefore I only pay the origonal creditors where they still own the debt not DCAs, and at a rate that I can afford.

sleepingdog

Hi sleeping dog I was a bit taken aback..the guy seemed decent enough on the mobile but basically he was trying to get me to pay as much as possible hence all the spiel about £40month , courts recommend £18wk,etc etc..

Just found a job advert in our local paper for debt collectors and the website is for Moorcroft which is a coincidence,it basically tells the agents what they need to do how it is all commison based,you dont have rights as a baliff oh and how you have to try and establish a resonable payment plan...thanks Moorcroft you have just armed me with enough knowledge to get shot of this guy..

Hi jj69, I too once had visit from moorcroft agent , he was polite and never bothered to visit again once he realised that he would not get a penny from me ( they are paid commision only). All of these DCAs seem to lose interest if no money is being collected by themselves, therefore I only pay the origonal creditors where they still own the debt not DCAs, and at a rate that I can afford.

sleepingdog

This guy seems persistent but he is calling me on mobile today..I was going to offer £10 per month to try and clear this but by cash only with a receipt..this guy wants a debit card payment of £10 per week..when you told the agent to bog off did he visit again ??

This guy seems persistent but he is calling me on mobile today..I was going to offer £10 per month to try and clear this but by cash only with a receipt..this guy wants a debit card payment of £10 per week..when you told the agent to bog off did he visit again ??

Under no circumstances, give your debit card details to any doorstep collector or any DCA for that matter.

These agents work on a commission only basis the more you engage with them, the more they chase. Tell him to b*gger orf - he won't be back.

David

Under no circumstances, give your debit card details to any doorstep collector or any DCA for that matter.

 

These agents work on a commission only basis the more you engage with them, the more they chase. Tell him to b*gger orf - he won't be back.

 

David

Thanks for that..I told him first time no Debit card details..just got my finances under control without handing them control of my card..

Just spoke to BT they no longer have the account , the Bal is £50 less than what Moorcroft state.

This collecter then is full of it...!!...as he told me BT would not except anything but full payment when they have clearly just told me that the account bal is 0 and I need to speak to Moorcroft..

The numpty at Moorcroft told me he would offer F&F at 20% then down to 30% in a min it seems to me they are clutching at straws,though im not sure how enforcable BT bills are !

Hand him the letter if he calls again and tell him he has 30 seconds to get off your property or you will call the police and have him removed as he is trespassing.

damanding money with menaces likly to cause a breach of the peace!

Cheers Pinky...I knew he was BS me...just needed to be prepared...

I have his mobile so fancy telling him now to dont bother coming back..

put his mobile up we can all ring him!!

put his mobile up we can all ring him!!

I actually had a pang of concisence then and thought that's a bit unfair on the guy..then I thought to hell with it since when has Moorcroft been fair to me..will go dig it out

I would put his moblie up in every dodgy call box & public lavatory, but that is just me and I am in no way saying that is what you should do or condone such an action and i am sure the site and modorators would also not suport or condone such an action but it is an evil thought all the same.

I would put his moblie up in every dodgy call box & public lavatory, but that is just me and I am in no way saying that is what you should do or condone such an action and i am sure the site and modorators would also not suport or condone such an action but it is an evil thought all the same.

lol ..what a quality idea...stick his number in the gents lavs around Kings Cross..he could have his fair share of punters then..not sure what offers he would get or accept..

I would put his moblie up in every dodgy call box & public lavatory, but that is just me and I am in no way saying that is what you should do or condone such an action and i am sure the site and modorators would also not suport or condone such an action but it is an evil thought all the same.

Evil man! I know I would though!

lol ..what a quality idea...stick his number in the gents lavs around Kings Cross..he could have his fair share of punters then..not sure what offers he would get or accept..

:lol:

Well rang BT then Moorcroft and suprise the amount Moorcroft want ,has a nice little charge of about £50 on top.

Told them I was raising a complaint on the basis they had not provided me with a notice from BT assigning debt to them and also a breakdown of the charges as requested in Oct..

Also complained about the agent telling me loads of porkies..

Called agent back and told him not paying a penny until Moorcroft sort out my requests..fair enough mate he said I shall hand the file back !!! Is that it not even going to pester me for anymore payment

Told me to call him back if I managed to get it sorted with Moorcroft and called me mate ( we are mates now so thats a good start )..lol

First time I have tackled an agent/collector even though I am used to the DCA's now this did come as a surprise...and tbh you guys really helped..I just imagined he was like the Avon lady as someone pointed out in a prev post and has no powers at all...cheers all..

Personally I wouldn't pay them a penny. Any DCA which behaves like that should not get anything at all, IMO, even if you do feel that you morally owe the money. And the fact that BT are showing a zero blance means that they have written it off against tax anyway.

I would also contact the CEO of BT. (I assume you have a copy of a bill and what not) explain the situation to them.

[email protected]

Personally I wouldn't pay them a penny. Any DCA which behaves like that should not get anything at all, IMO, even if you do feel that you morally owe the money. And the fact that BT are showing a zero blance means that they have written it off against tax anyway.

Which explains why Moorcrap offered me F&F at £192 followed a few mins later by £170..of course I had to pay that day by debit card...tempting but no !!!

They must have paid £20 for this debt....