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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Re: Wentworth Direct Finance


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This is all the information you will ever need about this rotten company. This is for anybody who is currently dealing with them, like I once did. I'm here to shed the light on everything once and for all. This has taken a lot of research and patience so and it is my duty to share it with you all; and would welcome your additional findings. I have obtained most of this from an insider.

 

Wentworth Direct Finance Ltd (Company Registration Number 04017809) operate a few websites and fake loan brokers.

Wentworthcredit dot co dot uk and cus4unsecuredloans dot co dotuk .

 

Wentworth is a one man band owned by Anthony Grant Clayton and his mother. It operates from 4 The Mews, Wrotham Road, Gravesend, Kent DA13 0QB where legal documents and visits should be made. 63 Asylum Road, London, SE15 2RJ being his mother's address, although she is a named director. They use a BT freephone 0800 083 0632 and BT high-cost national 0870 4449800 number to dupe naive consumers into expensive APR loans as well as keeping their "brokerage fees". No loan is ever processed and their sister company Ralph Marlon is also fake.

 

Consumer Credit Licence Number 469755 is quoted on their literature and sites although this puts the OFT to shame. More legal action against these organisations and the individuals behind them is required by the OFT and FSA as well as HMRC who are losing tax revenue in unreported retained loan arrangement fees. While the OFT took action against Wentworth in April 2004 when they breached the law with misleading advertisements using another of their names, Direct Home Improvements Limited (Wentworth Direct Finance) they will continue to act in an illegal fashion until they anger a good lawyer. Needless to say their accounts haven't been properly made up for years - infact Wentworth Direct Finance Limited is officially dormant.

 

Currently Wentworth Finance employ the services of a call centre company called Symmetry plc. www dot symmetryplc dot com

They operate out of this address in Slough

 

Name & Registered Office:

SYMMETRY-TELENET LIMITED

268 BATH ROAD

SLOUGH

BERKSHIRE

ENGLAND

SL1 4DX

Company No. 06884740

 

Main tel: +44 (0) 1753 708 800

 

Here is where the real hub bubbles under the guises of an everday call centre. I should pay THEM a visit if you want your money back. They are currently managed by a revolving door of management, but you will need to speak to either a Sarah, Robin, Beverly, Simon or Harold.

 

Good luck. Let's tear this disgusting business apart!

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