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    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Payday Loan Mess! **


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hi, one of my friends told me about this site and i could really do with some help, i took out a few loans with some payday companies and now i can only afford to keep paying the interest each month and i really need to get rid of them. just need to know what i should do, ask them 1st if i can do a repayment plan, change card details etc. im clueless when it comes to this lol! i know this is all my fault but i cant keep just payin interest each month, where do i stand if i cant afford it etc? the companys i took them out from are:

 

Quick quid, payday uk, payday express and cash genie. a step by step guide would be much appreciated. Thanks

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Welcome to CAG Twist

 

The general rule of thumb is to default and get out of the cycle of reloaning by just paying the interest.

 

These companies won't like it and will try and take their money anyway. You will need to report you debit card lost/stolen as gives you a fair level of protection. You will also need to cancel any direct debits and check that the companies don't try and reinstate them without telling you.

 

You are then in a position to negotiate (monthly payments etc). have a read through some of the threads in this forum and you will get plenty of ideas and and some clues as what to expect.

 

Not easy and they will harrass you if you let them.

 

Post again if you need anything more.

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Hi.I've just defaulted on a QQ loan.I phoned them to arrange a repayment plan,but got nowhere with them.I've blocked my debit card and asked the bank to keep and eye out for any DD they set up.I'm worried sick QQ are going to clear my account,and I don't want to end up paying bank charges too.Is blocking my debit card enough?The only other alternative I can see is closing down my account which I dont want to do.If anyone can give me some advice on how to deal with QQ in the future,I'd be extremely grateful.Thanks.

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Hi.I've just defaulted on a QQ loan.I phoned them to arrange a repayment plan,but got nowhere with them.I've blocked my debit card and asked the bank to keep and eye out for any DD they set up.I'm worried sick QQ are going to clear my account,and I don't want to end up paying bank charges too.Is blocking my debit card enough?The only other alternative I can see is closing down my account which I dont want to do.If anyone can give me some advice on how to deal with QQ in the future,I'd be extremely grateful.Thanks.

 

One option is to join your local Credit Union - it's a community bank.(obviously you can still keep your bank account concurrently)

 

ABCUL

 

You can get your wages paid in there - once you get an appointment you can join straight away so you probably have time by the end of this month.

 

They also do loans (very low interest and long term) - so they could help with paying of the schmucks you owe money to

 

In the meantime, write a letter on a word document and email the companies you do owe money to, saying that you cannot pay them and you need to come to a payment arrangement with them. State what you can genuinely aafford - they will no doubt come back with a higher amount but that's where negotiations start.

 

In the meantime If you have internet banking keep checking every day for DDs - if they reinstate them you just cancel it.

 

I think that's your best way forward

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  • 3 weeks later...

Hi, I had a problem with barclay card about three years ago, they took my payment in triplicate.took me 3 weeks to get the money back.i went to the bank and asked them to change my card as i didnt want them to take any more money,they said that wouldnt stop them.How would reporting my card as stolen stop them?I need to get out of this cycle as i am near to breaking point.By the way my bank is HSBC

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  • 2 weeks later...
In our experince its always best to get a dialogue going with your creditors and keep them up to date with the situation. This can then help them suggest courses of action specific to your individual circumstances.

I contacted PTP when i knew i was going to be unable to pay and was contacted the very next day by a Mr Gavin Armstrong who rang me 3 times in half an hour and threatened me that he would continue to contact me at work to which i said i would report him. I have sent e mails to the others and given them my new pay as you go number so i am not hiding. I am a little sceptical about contacting them after he started threatening me.

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  • 3 weeks later...
Sometimes the phone is the most appropriate method to resolve issues in a swift and clear manner however we appreciate that it can appear daunting at times. it seems as though you are acting in a responsible manner eebeegeebee and hopefully your creditors will see that.

 

24/7 Moneybox Customer Service

 

www.247moneybox.com

 

Don't listen to the above. Talking on the phone to someone collecting money is not the way to go. All it does is serve the creditor, who will try and bully you into paying as much as possible so that they get their commision / hit targets. This also includes collection teams at banks.

 

I repeat, do not listen to the idiot above.

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I wouldn't listen to 247Moneybox.

I talked on the phone to arrange a repayment plan - all well and good until they took both the repayment plan payment and the full amount of the loan.

So much for talking and they cost be bank charges as I had not budgeted for the full payment.

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I disagree from personal experience, the creditors in my case wanted to 'reassign the debt' and add a daily charge of £35 onto an already front-ended loan repayment... made it nigh on impossible to keep track of things.

 

In our experince its always best to get a dialogue going with your creditors and keep them up to date with the situation. This can then help them suggest courses of action specific to your individual circumstances.
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  • 4 weeks later...
  • 8 years later...

Borrow According To Budget

As always, borrow what you can afford to repay. Be sure that your need for financial assistance is necessary and there is no other option for dealing with your financial situation at that time. 6-month loans are a great product for many, but not for everyone.

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