Jump to content


  • Tweets

  • Posts

    • Try CPR 31.15 Possibly but a party is not compelled to disclose any documents pre allocation
    • Hi, I shown my key worker a letter that was sent to me saying that I owe £1200, she setup a standing order around 2021, this was to pay back money I owed, with my mental health status I have had complex issues to deal with and I just simply forgot about this standing order so it has been running for about 3.5 years acording to my key worker, anyway I'm not worried about the money that was sent that I call a overpayment, it went towards supporting my child's household so I am just happy with that, I am a little sad that I am being told I still owe this £1200, I have sent bank statements over 3 years worth but they have not taken away this £1200 bill and still say I owe it   Thank you
    • She did try contacting EON in the early days of the debt but they refused to speak to her because she could not pass the security checks. She didn't know the answers on an account she hadn't opened?   I also saw this article recently which could be what has happended here: Debt collection agencies in the UK are using fair means or foul to link people to an address where an unpaid debt has been run up, sometimes years after they have moved out The Guardian Anna Tims Mon 22 Apr 2024 The letter from the debt collection agency arrived out of the blue, and it was intimidating. It informed Joshua Simpson* that he owed £2,212 to Octopus Energy, and accused him of ignoring previous requests to settle the bill. If he did not stump up within 14 days, he was told, further action would be taken to recover the money. Simpson checked his Octopus account – it was in credit. Then he noticed the address where the debt had been accrued between 2022 and 2023. It was his childhood home – which his family had sold 18 years previously. "Since I was only 16 when we left the property, I was astonished that they'd linked my name [to it]," he says. "The debt collection agency insisted I provide a tenancy agreement to prove how long I've lived at my current address. I couldn't, since we bought our home. "They are now actively pursuing me for this debt, causing me a huge amount of stress. We are about to remortgage, and if this debt prevents us switching to a better deal, we will face real financial hardship." Simpson had been sucked into the shadowy world of "identity tracing", whereby investigators recruited by creditors seek to locate individuals who have moved home without paying their bills. It is an unregulated sector where anyone can set up as an agent in a back room without a licence, or scrutiny, and use fair means or foul to identify debtors. Reputable companies join a trade association that operates a code of practice, but membership is not mandatory, and mistakes are common. Last year, a teenage boy was chased for a debt of more than £900 by debt collectors acting for the energy company Ovo. A "trace agent" had somehow linked him to the debt because his parents had previously rented the property in question. An investigation by the Observer established that the debt had been run up by a subsequent tenant. The consequences of mistaken identity can be catastrophic. Individuals who are erroneously linked to a debt face, at worst, court action, bailiffs and a ruined credit rating. At best, they can endure weeks of stress and paperwork in order to prove they are not the debtor. It is estimated that 20m identity traces are made in the UK every year, many on behalf of companies that are owed money. Personal data is often obtained from credit reference agencies, which record applications for credit, and details are supposed to be verified with several different sources before being used for debt enforcement. In practice, however, this does not always happen. Simpson's details had been passed along a chain of intermediaries before the demand was issued. Octopus had given the unpaid account to a debt collection agent, which had contracted a tracing service, GBG, to find the debtor................ Full Article: https://www.theguardian.com/money/2023/oct/04/a-cry-for-help-energy-providers-play-the-villain-in-dramas-to-chill-the-blood ..............The Financial Ombudsman Service, which investigates complaints about financial firms, states that debt collection agents have to produce convincing evidence to link an individual to a debt, rather than rely on names, addresses and birth dates. According to the trade association, the Institute of Professional Investigators, an unknown number of investigators and trace agents are operating below the radar. Many more are merely inept, as data protection compliance training is not mandatory. "We have been campaigning for many, many years to try to get all private investigators regulated," says secretary general Glyn Evans.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Requested to attend an investigation while off sick


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5215 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I was suspended from work for an allegation of gross misconduct.I went to 2 investigations and was presented with various statements and evidence.I concluded the second hearing by instigating the company grievance procedure against the investigating manager as i felt they were victimising me in that they were ignoring conflicting statements,ignoring others procedural errors that led to my charge,going back to the same people for further statements which were becoming more detailed despite the passing of time, and asking sensasionalist questions,i.e. what would have happened if?,during a meeting designed to gather facts.

I am now off with depression.I have now received a request to attend a further investigation,while off sick,to be chaired by the same line manager stating that whilst i have been signed off from normal duties they would expect me to be available to attend.

Any advice?

Link to post
Share on other sites

Hi Cracker. This must be tough for you.

 

I'm sure someone with more knowledge than me will be along, but do you have a copy of the firm's grievance procedure? If you do, is having your line manager chairing the meeting following their own procedures?

 

It sounds wrong to summon you when you're depressed, could make you worse, couldn't it? I hope someone else will know the answer. I think this may have cropped up recently on the forum.

 

Remember that being picked on because you've made a grievance is victimisation.

 

Have you spoken to the ACAS helpline? They should be able to advise you.

 

My best, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

You shouldn't be required to attend such a meeting whilst signed off from work with depression. You are in no fit state to deal with these matters at present, indeed doing so may well exacerbate your condition.

 

Respond to this request as I have stated above. If they continue to contact you regarding this matter, write a formal grievance letter, stating that you are being harassed.

Are you still suspended? Or on SSP?

They should deal with a disciplinary matter without undue delay. If they've investigated the matter, it should go to a disciplinary hearing, decision made, finished.

Link to post
Share on other sites

Elpulpo, is it normal to make the employee part of the investigation? I thought someone separate was meant to carry it out.

 

I wonder what this meeting would be for, when it eventually happens.

 

Cracker, don't be pushed around, you have rights.

 

HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

I am still suspended and have provided a doctors note,i am still on full pay.I have had a doctor write a letter specifically ponting out i am not fit to appear at any work related meetings as this could have an adverse effect on my recovery.I still suspect they will hold the meeting without me present.

I find it surprising that an investigation without my input would be held and wonder what effect this could have further down the line i.e.disciplinary/appeal/unfair dismissal?

 

Any help would,again,be appreciated.

Link to post
Share on other sites

I still suspect they will hold the meeting without me present.

 

You could be right.

Perhaps you could email them and suggest that (as a compromise and to demonstrate that you are making every attempt to assist them in their investigation) they could send any further questions they have for you in writing.

Link to post
Share on other sites

I'm amazed that they're continuing to pursue this matter even after receiving a letter from your doctor.

 

What size is this company? Do they have an HR Dept?

May I ask, do you have a history of depression/stress related illness?

How long have you worked for there?

 

I don't agree, Mariefab.

I don't think this matter should proceed at all until this person is well enough to return to work.

 

You're not well enough at present to address this. If they hold a hearing in your absence it will be unfair.

Link to post
Share on other sites

I don't think this matter should proceed at all until this person is well enough to return to work.

Nor do I. But Cracker seems to think they might and they know their employers.

I just thought that, in case they did go ahead with the investigation without Cracker, it would be a good idea to be able to demonstrate that Cracker went out of their way to try to co-operate.

Link to post
Share on other sites

I work for a large retailer with instore/regional/divisional h.r.I've been there over 10 years and have never had a days sick 'til now.The companys letter to me(inviting me to the investigation) suggests 'progressing with the investigation may help alleviate your symptoms'.

I suspect not.The financial year ends soon and it's time to tidy up the p&l's.The handbook states 'it may be possible for you to continue to attend...in which case we require you to do so'.

 

I am in a union but they can't appear at an investigation.

 

To go or not to?

Link to post
Share on other sites

Forgive my ignorance, Cracker and everyone else. Why can't a union attend a meeting with you? Going alone is the last thing you need.

I think the meetings so far have been investigatory meetings, held prior to a disciplinary hearing.

One doesn't neccessarily have right to be accompanied at these.

Link to post
Share on other sites

Forgive my ignorance, Cracker and everyone else. Why can't a union attend a meeting with you? Going alone is the last thing you need.

Agreed as you should be able to have some one with you at the inetrview. I woudl approach your union and question this as it sems wrong. If you go to the meeting while off sick, they may use that against yu and state that if you are able to attend the interview you are fit enough for work. This sounds like it could be one of the major stores that sell electrical goods.

Link to post
Share on other sites

I can only have a fellow company employee with me at an investigation.Union rep's are only allowed in to disciplinary and grievance meetings. As per company handbook and confirmed by union.

 

Not an electrical retailer!!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...