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    • How much of the documentation have you seen from when probate was obtained? And do you have a copy of the original will? I can't remember. My thought about you making the decision on your own to go with another lawyer is that three of you are meant to be beneficiaries of this will trust, aren't you? Normally you would need to act together. HB
    • Octopus allows you to pay by variable Direct Debit, so you pay only for what you use but still benefit from DD pricing. That's what I've done ever we were SOLRed over to them in July 2022.
    • Hi guys, I am about to file my defence via email as cannot log in to the claim anymore.  Can you please advise if I can paste below and if it's good to go for now, or should I add anything else in?  Thanks!  The Defendant contends that the particulars of claim are vague and generic in nature which fails to comply with CPR 16.4.  The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.  1.  The Defendant is the recorded keeper of vehicle xxxx xxx.  2.  It is denied that the Defendant entered into a contract with the Claimant - Parking Eye LTD.  3.  As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance.  The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner.  Accordingly, it is denied that the Claimant has authority to bring this claim.   4.  In any case it is denied that the Defendant broke the terms of a contract with the Claimant.  5.  The Claimant is attempting double recovery by adding an additional sum not included in the original offer.   6.  The Particulars of Claim is denied in its entirety.  It is denied that the Claimant is entitled to the relief claimed or any relief at all.
    • Getting onto the ladder: The first-time buyer conundrumView the full article
    • Ooops - one to many also s..... my draft reply should read as:  Thank you for your response Mr Schnur  I set out my position quite clearly in my letter of claim and nothing has changed. Your insurance requirement is unlawful and is contrary to section 57 of the Consumer Rights Act, and also section 72 of the same statute. I would also refer you to the outcomes in PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729).  My deadline for action - 1 May 2024 - still stands, and if P2G wish to avoid the addition of court costs and interest to my claim, you may wish to respond positively before that date.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Have we lost at all?


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All that has been lost for now is the OFT's right to decide on fairness.

 

No one has decided if the charges are fair or otherwise.

 

We all know the charges are unfair.

 

It could be a bit of a stalemate.

 

If the OFT do not take the matter further (regulation 5 or whatever) where does that leave us? The stays should then be lifted then and we are then back to where we were 2 or so years ago. If this were going to be the case then I hope the OFT just give up (like they did with the penalty argument).

 

In terms of our held claims we still have valid claims, we have probably lost the penalty argument, but we still have UTCCR.

 

If the OFT take things further then the stay should remain pending the outcome of that, but it will take years more.

 

I am sure there will be several possible outcomes, non of which I will able predict accurately.

 

I am so peeved that we waited 2 years for effectively nothing, so much so that I have only just managed to make the effort to go to work.

If I have been helpful please click on my star and add a comment.

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All that has been lost for now is the OFT's right to decide on fairness.

 

No one has decided if the charges are fair or otherwise.

 

We all know the charges are unfair.

 

It could be a bit of a stalemate.

 

If the OFT do not take the matter further (regulation 5 or whatever) where does that leave us? The stays should then be lifted then and we are then back to where we were 2 or so years ago. If this were going to be the case then I hope the OFT just give up (like they did with the penalty argument).

 

In terms of our held claims we still have valid claims, we have probably lost the penalty argument, but we still have UTCCR.

 

If the OFT take things further then the stay should remain pending the outcome of that, but it will take years more.

 

I am sure there will be several possible outcomes, non of which I will able predict accurately.

 

I am so peeved that we waited 2 years for effectively nothing, so much so that I have only just managed to make the effort to go to work.

 

In light of the Supreme Court’s judgment today in the bank charges test case the Financial Services Authority (FSA) can confirm that its waiver has now lapsed.

The waiver was granted during the test case so that firms did not have to deal with complaints about unauthorised overdraft charges in the eight-week-period required under FSA rules while the outcome of the court case remained unclear.

Firms can now resume processing consumers’ complaints in accordance with the FSA’s complaint handling rules.

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I have a slightly unusual situation in that I claimed my bank charges an it was successful through the court however, the court failed to pass on important information to the bailiffs when I applied to have the order enforced.Where does that leave me I wonder? Anybody got any ideas!

 

Mike

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Just called DJ listings at Central London County Court telling them that I wished to pursue my claim now that the stay had been lifted and what should I do in respect of ammending my POC and ensuring that my case doesn't get struck off in light of the Supreme Court Ruling?

 

The guy I spoke to didn't seem surprised to hear that I was continuing, but said that I needed to act quickly in order to avoid a District Judge striking it out. Likewise if I need to ammend the POC that needs to be done sooner rather than later. :eek:

 

I think everyone with a stayed case needs to make that call now and at least give the court system some indication of what they've been let in for.

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I've just my local county court to be told that there is no one there who can help me today and that I will get a call back. However, the incompetent who I initially spoke to could barely speak English and gave me a lot of inaccurate information. I suggest that anybody who calls their county court, be persisant!

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